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Wilson Toyota of Ames

Ames, IA

4.5
3,876 Reviews

2212 S Duff Ave

Ames, IA

50010

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Showing 3,876 reviews

December 31, 2022

Have traded here several times. Had to wait ten months for truck to come in but don't blame that on the dealership. Felt the trade was good and fair even after ten months. More

by tomhaz
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mark Wacker
December 31, 2022

Clerks that processes payment for service work are rude and thank you is not in their vocabulary. Stood at the payment desk for at least 5 minutes visiting with another employee before acknowledging I was More

by haugejanet07
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Service department
December 30, 2022

Amazing service! Kayley was super friendly. Love how upfront and honest they are. Would definitely recommend!!! More

by Bethann0908
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kayley
December 30, 2022

Very helpful and courteous. Worked me in to fix my tire problem. Charges were reasonable. More

by laball35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Miller
December 30, 2022

The service was quick. The technicians make sure that I understood what they checked and the condition of my car More

by meredithlfarrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pervier
December 29, 2022

Thanks so much for squeezing me in on Tuesday. They were able to diagnose and repair the same day and get my car back to me. My service manager, Brenden, did a great job communicating with me ab More

by Suzy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brenden Hoffman, receptionist
December 29, 2022

Jamie was very helpful and clear on the timing and process as it was very busy. It worked great for me to ask over to Burgies and get some work done. More

by TYLER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jamie miller
December 29, 2022

I was being lied to from my female representative On spending money .She said my Sienna did not have a transmission dipstick. It was a little low. And other things More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Female rep in service
December 28, 2022

excellent job and excellent people , clean place and comfortable and very satisfied with your service More

by maritom55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Pena
December 27, 2022

Didn’t update mileage and haven’t responded to my reporting. Expect immediate response. Why fifteen word minimum? More

by larryerickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Reinhart
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