Wilson Toyota of Ames

Dealership was very friendly, clean, and responsive to meet my vehicle needs. I appreciated the time spent to find the best vehicle option for me. There were a couple of issues right after the purchas meet my vehicle needs. I appreciated the time spent to find the best vehicle option for me. There were a couple of issues right after the purchase which I identified to my salesman. Waiting to see if they will be resolved to my satisfaction. More

Service departments Service was terrible, 3. 5 hour waiting for oil change and tire rotation 5 hour waiting for oil change and tire rotation More

Straight forward transaction with honesty and no surprise fees. Everything went well and it was a good experience buying a vehicle here fees. Everything went well and it was a good experience buying a vehicle here More

We appreciate how hard Ryan and everyone at Wilson’s worked to present us leasing options that we hadn’t considered previously. worked to present us leasing options that we hadn’t considered previously. More

I appreciate Ryan. Honestly trust knowledge are the words that come to mind! Thanks for the experience. Steve Fagen Honestly trust knowledge are the words that come to mind! Thanks for the experience. Steve Fagen More

This is a great dealership that really caters to the customer and makes the experience very good. customer and makes the experience very good. More

Amazing service. The salesman was attentive and polite. Thank you Jack. The finance department made buying a new car easy and stress free! The salesman was attentive and polite. Thank you Jack. The finance department made buying a new car easy and stress free! More

Great to work with and excellent service! Was able to get an appointment pretty easily Was able to get an appointment pretty easily More

I think this is the first time I did not give a five star rating. On Oct. 7, I got new tires put on and was told I needed new brake pads & rotors on front & back. The printout I received on Oct. 7 detailing rating. On Oct. 7, I got new tires put on and was told I needed new brake pads & rotors on front & back. The printout I received on Oct. 7 detailing the work that needed to be done said the parts were in stock. The woman working the counter went into the back room to make sure the parts would be there for appt on Oct 19 and appt was scheduled. When I arrived on Oct 19, there was some “uncertainty” as to whether there were Toyota parts to complete the task. Eventually, parts were found to complete the front brakes but I had to schedule another appt for Oct 21 to get the back brakes done. I want to commend advisor Brian T. for his diligence and customer service. More

The service technician and team were all very responsive and communicated well. The shop was full so it took longer than expected with a scheduled appointment but they communicated this before starting the and communicated well. The shop was full so it took longer than expected with a scheduled appointment but they communicated this before starting the service. More