Wilson Toyota of Ames

Usually pretty fast service but the lobby was full and people there in excess of 2.5 hours. It would be nice to call ahead if they were short of help or at least let you know when you arrived. people there in excess of 2.5 hours. It would be nice to call ahead if they were short of help or at least let you know when you arrived. More

Services requested were not completed as asked and I was charged a large sum for a diagnostic that I did not request. The concerns of my car were not checked. charged a large sum for a diagnostic that I did not request. The concerns of my car were not checked. More

First time using the service department. Didn't feel welcomed and was very confused on what to do when I arrived. Ladies in side were nice though. Didn't feel welcomed and was very confused on what to do when I arrived. Ladies in side were nice though. More

Shop and waiting area are first rate. Kaley was great to work with and worked me in even though they were really busy. I’m so impressed that I’m bringing my Tacoma in to see if we can wor Kaley was great to work with and worked me in even though they were really busy. I’m so impressed that I’m bringing my Tacoma in to see if we can work up a trade. Ed Steck Sioux City More

Professional fast and reliable, thanks for the great service and kind attention for our family vehicle service and kind attention for our family vehicle More

The service was completed in a timely manner and fully explained by thr technical advisor. explained by thr technical advisor. More

It wasn’t your fault it took 4 months but my car looks great!!!!!!!! It looks great and it runs good. great!!!!!!!! It looks great and it runs good. More

What usually took 30 minutes to get my car serviced, took one and a half hours this time. ;I have never seen so many cars lined up for service. It was not the fault of the service supervisor but the schedu one and a half hours this time. ;I have never seen so many cars lined up for service. It was not the fault of the service supervisor but the scheduler. More

I live in Pleasant Hill but consistently & always come here for service. SO SO SO much better than the other one that's closer to me. here for service. SO SO SO much better than the other one that's closer to me. More

Great service, great people. A mistake was made with scheduling....they didn't ask who made the mistake, they just said to bring it in and they would get the work done...and they A mistake was made with scheduling....they didn't ask who made the mistake, they just said to bring it in and they would get the work done...and they did just that! More