Wilson Toyota of Ames

If there are difficulties, you can count on Wilson’s to come through with a plan that will be advantageous to their customer. That is a relief especially when dealing with $ at this time in the economy. come through with a plan that will be advantageous to their customer. That is a relief especially when dealing with $ at this time in the economy. More

Brenden was very helpful and informative. Wilson's had the recall and 5k service done quickly. Everyone is always nice and helpful. Wilson's had the recall and 5k service done quickly. Everyone is always nice and helpful. More

Why do they even bother to make appointments? ! A 20 minute job they didn’t even get to for an hour and 50 minutes…then when the car was finished it sat out front for twenty minutes before I aske ! A 20 minute job they didn’t even get to for an hour and 50 minutes…then when the car was finished it sat out front for twenty minutes before I asked how long do I have to wait? Then an hour later they send me a text that my car is ready. This shows Toyota no longer cares about their customers or have ANY consideration for us! Or was it just me? I need to find out how to cancel my extended warranty and I just extended my Toyota care service. If this is the way I get treated…why should I pay for that! More

Fantastic set up. Easy online scheduling. I showed up early and we got started right away. Love the video inspection. Text to let me know about issues, parts, prices. Easy online scheduling. I showed up early and we got started right away. Love the video inspection. Text to let me know about issues, parts, prices. Left on time with everything addressed. Very happy with the entire experience. More

Asked for a scheduled appointment… was made a drop in. . they did amazing work but called the wrong # to update/discuss the service plan (these things happen). The frustrating part was the service advisor . they did amazing work but called the wrong # to update/discuss the service plan (these things happen). The frustrating part was the service advisor that got all defensive when I pointed this out. More

Wilson Toyota of Ames is the cleanest and friendliest Toyota dealership repair place I ever went to. They wasted no time fixing my car at a good price and getting me back on the road. Will definitely g Toyota dealership repair place I ever went to. They wasted no time fixing my car at a good price and getting me back on the road. Will definitely go there again when my Toyota needs work. More

The guy that helped me—Brian Tickle is the name, I think—did a great job explaining what they could do for me. He took the time to explain and make things clear. Kudos also to the detail guy who did a think—did a great job explaining what they could do for me. He took the time to explain and make things clear. Kudos also to the detail guy who did a fantastic job on my headlight lenses. Makes my drive safer when the sun goes down! More

Very pleased with fast great costumer service. I appreciate the valuable care and attention I received. I appreciate the valuable care and attention I received. More

Very friendly and helpful with any car needs or questions. Would recommend them for automotive needs. questions. Would recommend them for automotive needs. More

Jeremy was very professional and kind to us. He was our service advisor on Tuesday 10/11/22 He was our service advisor on Tuesday 10/11/22 More