Wilson Toyota of Ames

We have purchased 3 vehicles at Wilson in Ames. Always a very positive experience. This trip for my car’s service was very good overall. I haven’t always gone to the dealership for routine mainten Always a very positive experience. This trip for my car’s service was very good overall. I haven’t always gone to the dealership for routine maintenance because we live in Altoona. But I plan to continue going up to Ames as much as I can. Your people are all nice to work with. More

They don’t answer phones in service department. I had a hard time making an appointment. Chat said someone would call me. No one did. I had a hard time making an appointment. Chat said someone would call me. No one did. More

They are very concerned and accommodating . We have been buying vehicles for years going back to 2006. We have been buying vehicles for years going back to 2006. More

Always kind, courteous, knowledgeable, and over performing my expectations. The service department is top notch. performing my expectations. The service department is top notch. More

Always friendly service. They take the time to tell you about things that think your vehicle needs. Reasonably priced as well They take the time to tell you about things that think your vehicle needs. Reasonably priced as well More

Very up front with the charges. Found an employee to drop me off at my daughter’s place until my car was ready, My only issue was the problem with my cat did not get resolved. So, I Found an employee to drop me off at my daughter’s place until my car was ready, My only issue was the problem with my cat did not get resolved. So, I felt a little hood winked paying for a nonresolved issue. More

I trust them to take care of our car. Service department is excellent. Online appointments are easy to navigate . Service department is excellent. Online appointments are easy to navigate . More

Thorough explanations and walk throughs, friendly employees, efficient service with videos and helpful shuttle service. employees, efficient service with videos and helpful shuttle service. More

I like this service dept but every time I bring it in for service they do not reset the service message. So then I have to try several times to get it to go away!! It’s not easy to do. I’ve called service an service they do not reset the service message. So then I have to try several times to get it to go away!! It’s not easy to do. I’ve called service and they can’t talk thru it even. I live way down by Jordan Creek Mall and come up here for service out of loyalty. But I’m going to stop that if it happens once more. More

Wilson made an event that I normally dread into a positive experience! Thank you to all of the staff involved in helping get my new car! positive experience! Thank you to all of the staff involved in helping get my new car! More