
Wilson Toyota of Ames
Ames, IA
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We are regulars at Wilson Toyota. We are pleased with the sales staff. Our most recent person was Jack Lilig. Also we are especially pleased with the service department. We are pleased with the sales staff. Our most recent person was Jack Lilig. Also we are especially pleased with the service department. More
Very positive experience. I appreciate their communication and preparedness in having everything ready to get me in and out in under an hour. Will be back with my future busin I appreciate their communication and preparedness in having everything ready to get me in and out in under an hour. Will be back with my future business. More
Great sales person Mark. He was honest, communicative and kept us informed over the 6 months we waited for the car. Unfortunately, when it came to financing, we were charged He was honest, communicative and kept us informed over the 6 months we waited for the car. Unfortunately, when it came to financing, we were charged a standard rate that was much higher than the 3.9% or so that I was told by Becky over the phone. My wife and I have stellar credit so there is no reason why we were charged that. More
25000 mile check up. Tire rotation and everything check. Only issue is it took 2 plus hours. I realize it was a Saturday and prob thin on EEs. But on the flip side I was Tire rotation and everything check. Only issue is it took 2 plus hours. I realize it was a Saturday and prob thin on EEs. But on the flip side I was able to get in last minute. Wilson is accommodating always. More
Very short staffed the Saturday i was in. Needed a master mechanic but even though I had a scheduled appointment I still got bumped. They did end up doing my tire rotation for free though. Needed a master mechanic but even though I had a scheduled appointment I still got bumped. They did end up doing my tire rotation for free though. Still irritating I will have to go back though. My tire rotation took about 1 1/2 hours . Seems super long More
This was a good car buying experience and price considering the recent manufacturing slowdown. Everyone was always friendly and responsive to my questions and concerns. considering the recent manufacturing slowdown. Everyone was always friendly and responsive to my questions and concerns. More