
Wilson Toyota of Ames
Ames, IA
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Very short staffed the Saturday i was in. Needed a master mechanic but even though I had a scheduled appointment I still got bumped. They did end up doing my tire rotation for free though. Needed a master mechanic but even though I had a scheduled appointment I still got bumped. They did end up doing my tire rotation for free though. Still irritating I will have to go back though. My tire rotation took about 1 1/2 hours . Seems super long More
This was a good car buying experience and price considering the recent manufacturing slowdown. Everyone was always friendly and responsive to my questions and concerns. considering the recent manufacturing slowdown. Everyone was always friendly and responsive to my questions and concerns. More
My appointment was at 11a. For a simple safety recall. I did not get my car back until AFTER 230pm. Ridiculous. Especially when they said it would b less than 2 hours. And als For a simple safety recall. I did not get my car back until AFTER 230pm. Ridiculous. Especially when they said it would b less than 2 hours. And also i came to find out the procedure only took a half hour maximum to finish. So why in the world was my car in the shop for over 3 hours? More
Dan was wonderful, kept me informed ever step of the way and made sure my time timing was efficient. Dan made this another high quality visit for me and really went over and beyond to ensure that all of my and made sure my time timing was efficient. Dan made this another high quality visit for me and really went over and beyond to ensure that all of my issues were 100% resolved. More