
Wilson Toyota of Ames
Ames, IA
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Great service and great repair! !! Definitely would recommend to friends and family. Pleasure doing business with you. !! Definitely would recommend to friends and family. Pleasure doing business with you. More
Had 12:30 appointment for oil change and tire rotate. Arrived early and still took over 2hrs. To cap that off opened car door only to see my floor mat covered in dirt. Have typically had no issues in the Arrived early and still took over 2hrs. To cap that off opened car door only to see my floor mat covered in dirt. Have typically had no issues in the past but it was more than apparent your service department overbooked. I drive up from Ankeny, but may have to reconsider the next time I need service. More
Nice friendly workers. They are thorough checking my vehicle. Always able to get in to them when appointments are made on time always. They explain everything to me after g They are thorough checking my vehicle. Always able to get in to them when appointments are made on time always. They explain everything to me after going through vehicle. More
Wilson Toyota always provides a great service experience! I live out of state but drive through the area twice a year and make a point to stop in Ames for any service or repairs I need. I live out of state but drive through the area twice a year and make a point to stop in Ames for any service or repairs I need. More
I'm not sure if the problem with the vehicle was addressed. The vehicle with 43000 miles had a check VSC appear on the dash. Jamie's recommendation was a $3300 guess at a repair that would have no addressed. The vehicle with 43000 miles had a check VSC appear on the dash. Jamie's recommendation was a $3300 guess at a repair that would have no guarantee of working. The next step would be a $6600 transmission replacement. I'm surprised that they didnt ask for payment with Target gift cards. I'd like to speak with someone from wilson toyota, preferably with the last name of wilson to get back with me as I have a real concern that my vehicle is going to have a sudden catastrophic issue brought on by it's brief stay in your service department. More