Wilsonville Toyota

My 2005 Scion XB was totaled in an accident and I was looking for a new Scion XB. I went to Royal Moore in Hillsboro and I couldn't get anyone to even acknowledge that I was there I stood around for 30 m looking for a new Scion XB. I went to Royal Moore in Hillsboro and I couldn't get anyone to even acknowledge that I was there I stood around for 30 minutes or more before leaving. I was very distraught because I needed to get a vehicle as I needed to turn in the rental this was on a Saturday. On the following Monday I made an internet request with Wilsonville Toyota Scion and within minutes Nick emailed me back. I gave him a call and explained my dilemena he was so helpful and offered me a loaner car at no cost, I went out that afternoon and put in the order for my Elusive Blue XB. When I walked into the showroom I was greeted by the recepionist who let Nick know I was there. I felt very welcome and not out of place at all! I left that afternoon in a really nice Camry with the understanding that I would be able to drive it until my Scion was in. My Scion arrived on Thursday Aug 5th and Nick called my right away to let me know when it would be ready for me to pick up. When I arrived to pick it up again I was greeted as I first walked in. Nick was busy with another client but took the time to take me out to my new Scion and then hooked me up with Don who was great in going over the vehicle with me. Nick also gave me a call this last Saturday to see how I was liking my Scion and if I had any questions. I didn't have any questions but told him I loved my Scion and that my experience was so great and that I really appreciated his help through this ordeal. I have told everyone where I bought my new Scion and what a great experience it was thanks to Nick!!! More

In scheduling an appointment to go in and look at new cars (one for me, and one for my mom), I was first in contact with Bill Graham. As he was unable to see us on the day we were planning on coming in, cars (one for me, and one for my mom), I was first in contact with Bill Graham. As he was unable to see us on the day we were planning on coming in, he referred us to Nick Nystrom. As it turns out, Nick was also going to be away, so he referred us to Don Pendleton. Don met us at our appointment time and was incredibly friendly and helpful throughout the entire transaction...from looking at cars and test driving them, through all the paperwork, and until we drove away in our new Ravs. We were made to feel very welcome and at ease throughout the process. We were also impressed with the cleanliness of the facility and the friendly, professional manner of everyone we encountered at the dealership. More

I was a long time Honda buyer and this was my first Toyota purchase. Nate Powlison of Wilsonville Toyota was very professional, friendly, helpful and he made it a great experience for our whole family. Toyota purchase. Nate Powlison of Wilsonville Toyota was very professional, friendly, helpful and he made it a great experience for our whole family. He gave us super service! It was very relaxed - No Pressure purchase. Nate genuinely cared about our family. I would gladly come back to Nate for future purchases and HIGHLY recommend him to my family and friends. Thank you Nate! The Yates Family More

We purchased a Toyota Carolla for a family member living in Oregon. It was going to be somewhat tricky because the rest of us live over 1,500 miles away. Did the Internet search one Saturday afternoon for in Oregon. It was going to be somewhat tricky because the rest of us live over 1,500 miles away. Did the Internet search one Saturday afternoon for dealers near our family member. Came up with two dealers. One understood how we wanted the transaction to work, one was on the edge of playing games with us. Wilsonville Toyota got it right the first time around. Don Pendelton was fantastic to do business with. It all happened exactly as we agreed. I highly recommend Don and the rest of the group at Wilsonville Toyota. Thanks for helping us make this work and put our family member in a reliable new Toyota. More

Purchasing a new vehicle at Wilsonville Toyota-Scion provided a hassle free, comfortable and as advertised, no bull, experience - Thanks to Scott McKowen who was very professional, friendly and person provided a hassle free, comfortable and as advertised, no bull, experience - Thanks to Scott McKowen who was very professional, friendly and personable as he guided me through the entire process. With excellent product knowledge and insight, he was informative and sincerely helpful in my pursuit of the ideal vehicle for my lifestyle and use. Love my vehicle and will highly recommend Scott and Wilsonville Toyota to all! More

Working with Sam to buy our new car was a real pleasure. He took the stress out of making such a large purchase, was curteous, helpful and friendly. He navigated everything from financing to the more mundan He took the stress out of making such a large purchase, was curteous, helpful and friendly. He navigated everything from financing to the more mundane paperwork and ensured that the whole experience was fun and rewarding. There was no pressure, no haggling, and no hassle. We got a very fair price, had all the information necessary, and felt very good about the whole process. We will buy from him and this dealership again. Even more important, we will recommend our friends do too! More

I work nearby Wilsonville Toyota-Scion, but live 35 miles away. I've stopped in there briefly before, but mostly have heard good things word of mouth. After seeing a good looking, barely used car on their away. I've stopped in there briefly before, but mostly have heard good things word of mouth. After seeing a good looking, barely used car on their website, I took the time to drive down there from home on a Saturday (repeating my normal work commute). I was helped by Ellie Treinen, who was very pleasant to work with, professional, knowledgeable, and made every effort to SERVE me rather than pressure me. I don't do pressure, especially at automotive dealers. I work in a customer service oriented profession, and in my opinion, customer service is a self-less act, but it works to build repeat business if executed to serve the customer, on a repetitive basis. That is how my employer has built an unrivaled reputation in their industry, and it appears Wilsonville Toyota-Scion has as well. I would definitely refer a friend to Ellie and Wilsonville Toyota-Scion, and will shop there again when the opportunity arises. I took with me a car that I considered trading in, if it was economically justifiable. They drove the car around the block and checked it out, and in a very short time had both: 1) found all of the key issues (which actually builds credit in my book - I'm the son of a mechanic) and 2) used a very professional system to evaluate the exact market value of the car (which I'm quite sure is a third party system that they invest $$$ in). Their investment in doing this in such a professional manner procured an accurate value of my car, which was actually more than reasonable, and solidified my business with them. Ellie went out of her way to make sure I knew about every important detail in my process of purchasing a vehicle, including details that only served me, not the dealership, or herself. She also followed up to make sure everything with the car was going well, and I was enjoying my purchase. Thank you Ellie Treinen, and Wilsonville Toyota-Scion! More

Bought a Brand New 2010 Toyota Corolla. I love the NO BULL pricing it was the first car I financed. Overall it was a Awful expirence. Maybe its because I have not dealt with a lot of dealerships. I picke BULL pricing it was the first car I financed. Overall it was a Awful expirence. Maybe its because I have not dealt with a lot of dealerships. I picked out the car, I wanted and was ready to sign. The paperwork was easy and they made the process simple, I only had to deal with Nick Nystrom for most of the process. He explained what was going on, my main problem with him was him going on for 45 minutes about purchasing the extended warranty. I know he makes comission on it but after the 3rd time of saying no I figured he would get the hint. He told us we were making a big mistake by not purchasing it. Toyota's are built to last forever, it was not needed. He kept pushing it ans saying we were being stupid. He will tell you anything you want to make a comission. The corolla I purchased did no have all of the features he mentioned. He told me the LE is fully loaded but The XLE has the bells and whistles. He also sold me a blutooth that was not in stock. It has been six months and still no blutooth. AVOID NICK NYSTROM AT ALL COSTS. Everyone else at the dealership could not have not nicer. Nick's boss Don was one of the nicest people I have ever met. When purchasing the car. I had some questions about the financing of the car. We qualified for 0% interest at the Toyota Year End Clearence, but Toyota financial wanted more information from us. It was not a problem but asking Nick, and the Toyota Manager Phil, why this was needed after the contract was already signed and it was days after the purchase was done, I could not get a straight answer. We talked to Alison and she sorted it out NO PROBLEM. And we have been happy ever since. I love this Car and the price was great and I did not have to haggle over a good price. Even if you go to a different dealership and haggle over price, Wilsonville Toyota is still cheaper, without haggling. More

I have owned Toyota, Honda, and Acura's; I find them the only cars of interest to me. Beyond reliability and true cost of owning a vehicle, the most important factor to me is working in partnership with a only cars of interest to me. Beyond reliability and true cost of owning a vehicle, the most important factor to me is working in partnership with a dealership to: 1) identify the right vehicle for my lifestyle 2) provide exemplary service to maintain the vehicle 3) (and most importantly) possess integrity and continue to be there and assist after a sale is made. I've heard that a majority of consumers find buying a car trying, challenging, and overall not a great experience, but it doesn't need to be that way. Wilsonville Toyota offers a refreshing experience by minimizing / eliminating the negotiating process. Wilsonville Toyota posts a consumer-friendly non-negotiable price for each vehicle. I found the pricing pleasantly aggressive. You can always feel like you're getting the best deal without feeling like you need razor sharp negotiating skills or Uncle Guido with you. Every staff member is friendly, helpful, and delivers exemplary customer service. This is true for all departments including sales, finance and service. I have been a patron of Wilsonville Toyota for three years and highly recommend them. I recently visited other Toyota dealerships, and can say without exception, I find them to be on the same level of luxury dealerships in overall experience. In my opinion, they are the best Toyota dealership out there. I recently worked with Robert Kupper, Scion Manager, who was a pleasure to work with. It's refreshing to see a dealership who retains their employees long-term. Rob has been with Wilsonville Toyota since they opened and is knowledgable, professional, personable and funny (he's actually a stand up comedian in his off time). More

Nick was a great help to us in upgrading from a RAV 4 to a Sienna. We'd had a great experience with him about three years back with leasing the RAV and decided to come back and see what our options for trad a Sienna. We'd had a great experience with him about three years back with leasing the RAV and decided to come back and see what our options for trade it were. Luck for us Nick was there to help us out again. It was a very positive experience and took less time than we'd imagined. We got a great deal and more importantly, one that worked with our budget. We're very happy with our new Sienna and the whole "car buying experience" at Wilsonville Toyota. We plan to return again in a few years and keep recommending Nick and Wilsonville to family and friends. More