464 Reviews of Wilsonville Toyota - Service Center
Oil change, 50,000 mi inspection, 2 filter changes, car wash Friendly, easy to understand explanations by staff. Service completed in a reasonable time frame. Waiting area comfortable, however the chairs Friendly, easy to understand explanations by staff. Service completed in a reasonable time frame. Waiting area comfortable, however the chairs are a little too low. This makes them more difficult for us older folks to get up from and the stools are a little too high for older generation as well. Cost of oil change and air filter and cabin filter costs seemed to be higher that I would of expected. I probably will use my mechanic in Boring the next time these items need servicing. I don't remember the name of the gentleman that talked to me about my service. More
World class service The team went above and beyond a regular service call, addressing issues we simply hinted at in general discussion. I have not experienced service of The team went above and beyond a regular service call, addressing issues we simply hinted at in general discussion. I have not experienced service of this level at any other dealership. More
Excellent Customer Experience and Friendly Recently had a strut shear off while driving on a Sunday afternoon. Car was towed into Wilsonville Toyota and they had me in a loaner within minutes. Recently had a strut shear off while driving on a Sunday afternoon. Car was towed into Wilsonville Toyota and they had me in a loaner within minutes. Monday they called and explained what they had found and ordered the parts. Fixed CV boots on front as well as replaced struts. Tuesday the car was done. Great experience and excellent communication throughout the whole process. Jay Barber took great care of me. More
Keith who helped me ws understanding and went the extra mile I get my can needs taken care of by Wilsonville vs. Broadway because Wilsonville is quicker, more organized, more courteous and get to the point. I get my can needs taken care of by Wilsonville vs. Broadway because Wilsonville is quicker, more organized, more courteous and get to the point. More
Great Service The service team made thing very easy for me to get my oil changed....working with great people that know what they are doing is always a pleasure. The service team made thing very easy for me to get my oil changed....working with great people that know what they are doing is always a pleasure. More
I am very disappointed I went in to get seviced was told I had to pay for it when I was told over phone it was no charge. They took care of that. Than they told me I need ne I went in to get seviced was told I had to pay for it when I was told over phone it was no charge. They took care of that. Than they told me I need new front tires, I said my truck is a 2013 with 17790 miles on it how could that happen. They said not sure. They told me the alignment was good and I told them I'm not buying any new tires for a 17790 mile truck. Than I went to the manager and asked to see what he could do he said they could do nothing for the tires. But they could buy back the truck. I said I'll have to see. Than I came back and said let's make a deal. I said my wife has a car we bought from u and I'll give back my truck you pay off the car (3200) that's what we owed left and I'll get another truck but they said will roll that into your next truck like it's paid off. I said no and walked out. More
Wilsonville Toyota...NO BULL, they are the best! It is not hard to say nice things about Wilsonville Toyota. Although we live 25 miles from your service center, we do not hesitate to have checkups or It is not hard to say nice things about Wilsonville Toyota. Although we live 25 miles from your service center, we do not hesitate to have checkups or service done there. We are always greeted with friendly people. This last visit, Joel Webb, went the extra distance when I mentioned I was having trouble with my bluetooth. He jumped in my car and said let's check it out! Well, of course, it was my phone, not my Rav4 that had the issue. He treated me with such respect and kindness when I was the 'dummy'! Thank you Joel! More
Outstanding service My sisters and I were stranded outside Portland on vacation. In spite of a huge Monday workload Lucas was able to get my car checked, repaired and had My sisters and I were stranded outside Portland on vacation. In spite of a huge Monday workload Lucas was able to get my car checked, repaired and had us back on the road by the end of that day. We were given excellent service faster than we ever imagined and Lucas made sure he communicated with me along the way. When I needed a ride to get my car Roger came and got me right away and was also friendly and informative. I live in Grants Pass but would drive to your dealership to buy a new car if I were in the market! More
The best Wilsonville Toyota is better than any other car dealership we have ever dealt with. The staff are very knowledgeable and efficient. They make your exp Wilsonville Toyota is better than any other car dealership we have ever dealt with. The staff are very knowledgeable and efficient. They make your experience very positive. The extra friendly atmosphere keep you from dreading the time spent there. More