Josh Von Ruden

Great experience as always, very helpful and knowladgeable staff. Yasir did an excellent job. Thank you knowladgeable staff. Yasir did an excellent job. Thank you More

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Great service fast and very helpful. Second time doing Business with Toyota and will continue to do go to them for all my vehicle needs Second time doing Business with Toyota and will continue to do go to them for all my vehicle needs More

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Great service and pleasant sales staff. We were in and out more quickly than expected. We were in and out more quickly than expected. More

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My wife and I had visited many different dealerships, and their high-pressure methods sent us on our way only because we were undecided on what type of vehicle we wanted and were shopping in the hopes to fin their high-pressure methods sent us on our way only because we were undecided on what type of vehicle we wanted and were shopping in the hopes to find a vehicle that we both agreed upon. This dealership and the sales person Louie which was assigned to us when we entered the building provided us a non-stress no pressure environment which helped us to relax and better enjoy the experience of shopping and learning about their vehicles and better helping us decide not only the type of vehicle we wanted but the features we could live with, they did not over sell us on items we would never utilize. It was helpful we were in the position to pay cash for our purchase because the vehicle we chose was being sought after by many customers that morning and we were able to make our decision and make the purchase in a timely fashion. Our experience in purchasing our new Toyota 4Runner was made possible by an amazingly well informed sales person Louie, he was patient and no question we asked was left unanswered and it was his willingness to help us actually build a vehicle from scratch as if we were going to order it made customized for our needs which made us realize the vehicle sitting in the showroom floor which had much of what we already wanted but also some we thought we could not live without until we saw how much more we would have to pay for those items which is what helped our decision to purchase that day. We also traded in our low milage 2015 Toyota Avalon which was still at home, Louie offered us a fair trade in for this vehicle and also to seal the deal since we were tight on time, he drove our new 4Runner to our home which we signed the contract documents in our kitchen, and he drove back the trade in vehicle to the dealership. I would highly recommend to anyone looking for a Toyota vehicle to visit this dealership and to ask for Luis Lus Valencia and you hopefully will have the same satisfying experience we did. More

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Awesome dealership! Super friendly and knowledgeable people! Huge thanks to making our new car purchase a great one! Super friendly and knowledgeable people! Huge thanks to making our new car purchase a great one! More

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BUYER BEWARE, bait and switch tactics are used here in false claims of rebates. This is No Bull! After discovering I had been lied to I offered a full cash payment which GM Josh refused to accept, it took false claims of rebates. This is No Bull! After discovering I had been lied to I offered a full cash payment which GM Josh refused to accept, it took Toyota financial services 10 days to load my information in which time my payoff amount increased $287 in interest which they refused to waive. I call the Toyota corporate office and their claim is they don’t have any control over the dealership s practices or The Toyota financial services division. Very convenient for them to take this stance. The salesman MAX and the GM Josh has no time for me once the deal was closed. I would give them zero stars if that option was available. There are lots of dealerships in this are,do yourself a favor MOVE On To a dealership that deserves you earnings. More

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Do yourself a favor. Check the rating on Better Business Bureau. Dealing with them has been a nightmare. Purchased a 2017 Fiat 124 Spider on 8/7/23. Purchase agreement in Check the rating on Better Business Bureau. Dealing with them has been a nightmare. Purchased a 2017 Fiat 124 Spider on 8/7/23. Purchase agreement included a "We-Owe". I was promised they were going to facilitate reprogramming the second (Mazda) key with Fiat in order to remove an error code that was present on the dashboard, at the time of the purchase. Months later, they refuse to honor the "We-Owe". See below for a timeline of events. 08/28/23 - Almost a month of repeatedly calling them, before they scheduled an appointment with the service department. 08/30/23 - I dropped the vehicle off at Toyota’s service department. 09/02/23 - After they had my vehicle for a few days, I was informed that Fiat had a 2-month waiting time, and they were going to use a 3rd party locksmith, instead. I was told they needed to order a key from Fiat (1-2 weeks), and I would receive a call when it arrived. No call came. After 2 weeks, I made multiple calls and was repeatedly told that they would call back. Never happened. 10/13/23 - Month and a half later, I finally got an answer that they had received the key a week or 2 prior. They scheduled me an appointment, stating that my vehicle would remain on-site for approximately 24 hours while they had the locksmith come to reprogram the key. 10/20/23 - I dropped it off at about 9:45-9:50am. 10/21/23 - Received a call around noon, the next day. I was told that the locksmith failed to program a new key and remove the error code, claiming Fiat sent them a faulty key. They said they would need to order another key (another 1-2 weeks) and try again. After reviewing the dashcam footage, I discovered that they did not keep my car on-site. Instead, it was driven to a locksmith, in Beaverton, around 10:30am. Footage showed the locksmith spent all of 20 minutes inside my vehicle, finishing by 1:30pm. My vehicle was then left, in a shared plaza's parking lot, overnight. Toyota did not retrieve it until around 10am, the next morning. 2 hours later, I received the phone call. 10/23/23 - I decided to contact Fiat and see about a quote for programming the key, so that I could go directly through them and just ask Toyota to issue a check. Fiat stated there was no 2-month wait, and it could be taken care of immediately. Toyota’s service department then told me to talk with the finance manager. 10/24/23 - The finance manager said he had to discuss with the general manager and would call me back. No call back. 10/26/23 - Found out the finance manager went on vacation. 10/30/23 - Got in touch with the general manager. He refused to issue a check but said he'd cover the cost at Fiat, allowing it to be billed to their account. He said he notified Ron Tonkin Fiat. 11/08/23 - Fiat informed me that no one from Toyota has contacted them. I sent an email to Toyota’s general manager, including Ron Tonkin’s service manager. Toyota responded back with the okay. 11/09/23 - Fiat ordered a replacement key, stating it would take 5-10 days. 11/21/23 - Fiat scheduled a service appointment, stating it would take approximately 1 hour. 11/27/23 - I took my vehicle to the service appointment, at 9am. At approximately 10:15am, I was informed that a new key had been programmed, but the error code was still present. After looking into it for another hour, the following was determined: “RFH MODULE HAS HARD FAULT CODE WILL PROBABLY NEED TO BE REPLACED. IF WE DELETE THE MAZDA KEY IT COULD LOCK THE SYSTEM WHICH MEANS THE MODULE WILL HAVE TO BE REPLACED” Fiat stated that they did not have an RFH module on hand and would need to track one down. 12/06/23 - Fiat informed me that they were not getting a response back from Toyota, giving them the authorization to move forward. I again reached out to Toyota. They refuse to honor the “We-Owe” in our purchase agreement and stopped responding altogether. 12/12/23 - Filed a complaint with Better Business Bureau. 01/09/24 - Matter is now closed but unresolved. More

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Had a good selection, we were helped quickly, staff were friendly. we were helped by Anthony who made the experience easy friendly. we were helped by Anthony who made the experience easy More

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I am really happy to deal with the nice and full respective Wilsonville Toyota team. Thanks for all your consideration. respective Wilsonville Toyota team. Thanks for all your consideration. More

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I refer all my friends and family to work with Austin if they're looking into any new or used car at Wilsonville Toyota. He is very knowledgeable and his attention to detail is impeccable. they're looking into any new or used car at Wilsonville Toyota. He is very knowledgeable and his attention to detail is impeccable. More

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