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Winchester Mitsubishi - Service Center

Winchester, VA

4.5
159 Reviews

159 Reviews of Winchester Mitsubishi - Service Center

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December 16, 2023

Waiting time was reasonable, calm and comfortable waiting area. My only issue is that the guy who checked me in gave me a price of my.service between $350-400. It ended up costing $580, so I'm pretty disappo More

by gandes3900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Filbert
December 14, 2023

Good customer service work done quickly and extremely well scheduled time was on spot very happy with my experience More

by Uagoob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarek Madi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Filbert
December 13, 2023

Well I received a reasonable offer to buy the used car, and help with the finance More

by huybui74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Filbert
December 11, 2023

My whole experience with Mitsubishi has been great . Tarek and the rest of the sales team were wonderful and Jacob Filbert made sure that my roof rails were installed in a little over an hour . Very fa More

by karendkeister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarek Madi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Filbert
December 05, 2023

This is my first new vehicle and I was a little nervous , but everyone at Mitsubishi made me feel at ease and I actually enjoyed the whole experience . More

by karendkeister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarek Madi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Filbert
December 02, 2023

I have had a great experience every time I have been here, they are very informative More

by kscott1613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarek Madi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Filbert
November 28, 2023

The communication skills and follow through of this dealership has been horrible. Alot of excuses must often used: we are short on man power. More

by glennmarshall81
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of the man who I had my last issue with but was not the only one or time . r time he
November 15, 2023

I always have received top customer service. They are professional and make sure to keep me informed More

by KSITES63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Seabright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Filbert
November 04, 2023

Service is fast and efficient. State inspection went by very fast, I was in and out More

by jfilbert754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Filbert
November 03, 2023

I have just moved to Winchester and wanted to get my car inspected for license/registration/title. I had an excellent dealership back in PA and that excellence is continuing here in Winchester. Jacob was pe More

by LYN.GILBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Filbert
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