Tarek Madi
Tarek Madi at Winchester Mitsubishi

Tarek Madi

Sales Representative

Winchester Mitsubishi

3880 Valley Pike
Winchester, VA 22602

Contact Me
4.6
153 Reviews

Always do my best to satisfy clients.

Dealership Experience

5 yrs, 7 mos

Industry Experience

5 yrs, 7 mos

Languages Spoken

Arabic Arabic

English English

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4.6

153 Reviews

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153 Reviews of Tarek Madi

July 11, 2026

Dealership Rating
Employee Rating

I purchased my beautiful 2021 Lexus NX 300 from here. The entire team was awesome. I received a text message and an email stating my car needed service. I brought my vehicle in for oil change tire rotati More

by zanmyles23
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

June 27, 2026

Dealership Rating
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Great personalities, awesome Service! ! Comfortable waiting area, quick and timely service. Clean bathrooms , Coffee and. Water available, while you wait. More

by pamulajacksonrealtor
Service Price Transparency
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Recommend Dealer
Yes

April 08, 2026

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Everything went very well no concerns will consider another purchase in the future with your company. More

by robertcantrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gareth Hill

Apr 16, 2026

Winchester Mitsubishi responded

Robert, we appreciate you taking the time to share this. It’s great to hear everything went smoothly and that you’d consider working with us again—that’s exactly the experience we aim for every time. We’ll be here whenever you’re ready for the next one.

April 03, 2026

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The staff was very pleasant and handled my oil change left and left on a timely fashion.. More

by lgascoigne50
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Recommend Dealer
Yes
Apr 07, 2026

Winchester Mitsubishi responded

Thank you for sharing your experience—we’re glad everything was handled smoothly and you were in and out in a timely manner. We appreciate you trusting us with your service!

March 03, 2026

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So disappointed in this dealership. We bought a used vehicle from them last summer, and were very happy with the salesman. We were promised free oil changes and state inspections for th More

by jenbean876
Recommend Dealer
No

January 08, 2026

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Last service I had there to rotate my tires, one of the technicians lost my wheel lock key. Was told by the service department that his supervisor wouldn’t accept blame because it had been over 3 months More

by mpbfoster08
Recommend Dealer
No
Jan 14, 2026

Winchester Mitsubishi responded

Thank you for sharing your feedback. We take situations like this seriously and reviewed your service history carefully. While we always aim to return every vehicle exactly as it arrived, after reviewing our records, there is no documentation or report from your prior visit indicating a wheel lock key was missing or misplaced at that time. Additionally, when tools or customer items are removed or lost during a service visit, our process requires it to be documented immediately and escalated the same day, which did not occur in this case. Because more than three months had passed since your last visit and there was no prior record or report of this issue, we’re unable to confirm when or where the wheel lock key went missing. That said, we absolutely understand your frustration and why this situation is inconvenient. Our service department follows strict procedures to prevent issues like this, and we continuously review our processes to maintain the highest standards of care for our customers’ vehicles. We appreciate the opportunity to have serviced your vehicle and wish you the best moving forward.

January 01, 2026

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Quick, pleasant service appointment. Service advisor was very helpful. As things should be. They are trying hard. More

by grandpajer50
Service Price Transparency
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Recommend Dealer
Yes
Jan 05, 2026

Winchester Mitsubishi responded

Thank you for the feedback. We appreciate you recognizing the service advisor’s efforts. Our service team is focused on doing things the right way and continuing to improve the experience for every customer.

November 16, 2025

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Over estimated the costs of repairs items which excludes in warranty services of new purchases vehicles, Therefore the warranty of contract warranty is worth less More

by doi13us
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: David Padilla, Ramona Torres , Patrick Driscoll

Nov 19, 2025

Winchester Mitsubishi responded

Thank you for sharing your feedback. Our warranty coverage is based on the exact terms outlined in the contract at the time of purchase, and we make every effort to clearly explain what is and is not included before any agreement is signed. Repair estimates are provided according to manufacturer guidelines, and warranty services are honored exactly as stated in your paperwork. If you believe something was represented differently or have questions about a specific repair item, we're happy to review your contract with you and clarify the coverage in detail. Please reach out to us directly so we can address your concerns accurately and ensure you have the correct information regarding your warranty.

September 18, 2025

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Employee Rating

Winchester Mitsubishi exceeded expectations—Tarek Maddi was incredibly knowledgeable, patient, kind and made everything seamless More

by axelmedina75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Driscoll

Sep 22, 2025

Winchester Mitsubishi responded

We’re thrilled to hear Tarek made your experience seamless! Thank you for sharing your feedback and for choosing Winchester Mitsubishi—we’re grateful to have you as part of our family.

Oct 25, 2025

Winchester Mitsubishi responded

Thank you for sharing your positive experience with us! We are delighted to hear that Tarek provided exceptional service and made your car-buying process effortless. It was a pleasure serving you and we look forward to seeing you again at Winchester Mitsubishi! #customerlove #seamlessprocess

August 20, 2025

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I had the best experience when I bought my Outlander and Felt like I was family going back for service. More

by jljmedical
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Shabib

Oct 25, 2025

Winchester Mitsubishi responded

Jljmedical, reviews like this give us motivation and help us ensure we provide high-quality care. We're looking forward to your next visit with us!

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