Winner Volkswagen

Not particularly any good! All they seem to do is quote expensive work that needs doesn't need to be done. I called them and they did not even know the transmission change inte All they seem to do is quote expensive work that needs doesn't need to be done. I called them and they did not even know the transmission change interval and they couldn't even tell me where the part they were selling me was made!! A shame because older VWs are good cars but new ones are money pits. I would never recommend anyone buy a newer VW especially one with an automatic transmission. They are extremely unreliable and the resale value is non-existent. More

Getting my Tiguan fixed I bought my 2014 Tiguan from Smith Volkswagen in Wilmington big I live closer to DOVER ,but whenever I’m here I have the oddest experience the person I bought my 2014 Tiguan from Smith Volkswagen in Wilmington big I live closer to DOVER ,but whenever I’m here I have the oddest experience the person Lester is rude and very disrespecting ,I’m a doc her at bayhealth and this person truly makes me regret buying the car because I hate coming here for any service More

Over and beyond customer service. As a new resident to Dover, I had a seamless transition from my previous VW dealer. The service was pleasant and the service departments pays attentio As a new resident to Dover, I had a seamless transition from my previous VW dealer. The service was pleasant and the service departments pays attention to the details. I look forward to continuing my business here. More

Customer Service was top notch! Friendly accommodating staff in a beautiful brand new facility. They offered refreshments while I waited. They always give me a complimentary car wash Friendly accommodating staff in a beautiful brand new facility. They offered refreshments while I waited. They always give me a complimentary car wash when my vehicle is serviced. More

04/19/17 Service Visit Neal Burger was very helpful. The shuttle driver (Sorry, do not recall his name) was very courteous as well. Car was ready at the time I requested. Neal Burger was very helpful. The shuttle driver (Sorry, do not recall his name) was very courteous as well. Car was ready at the time I requested. Another good experience. More

service everyone was very helpful and courteous. I appreciate the prompt service. Thanks to everyone who helped me with the car and with all my questions. everyone was very helpful and courteous. I appreciate the prompt service. Thanks to everyone who helped me with the car and with all my questions. More

service visit oil change and car wash completed in 45 Minutes! Brooke is outstanding, knowledgeable, and polite. She greeted me by name, and was respectful in e oil change and car wash completed in 45 Minutes! Brooke is outstanding, knowledgeable, and polite. She greeted me by name, and was respectful in every way More

Carol Northcutt is and has been awesome. She is the reason I feel very comfortable dealing with Winner Subaru. Since I purchased my car in November of 2014, she has gone the extra distance to She is the reason I feel very comfortable dealing with Winner Subaru. Since I purchased my car in November of 2014, she has gone the extra distance to insure my satisfaction, More

5 Stars The staff was professional, courteous, and attentive. Service was prompt. The beautiful remodel and additions to the dealership make going to a serv The staff was professional, courteous, and attentive. Service was prompt. The beautiful remodel and additions to the dealership make going to a service center more enjoyable. More

Good service, diagnostic fee pricey I appreciate the service provided. Only negatives were that the diagnostic fee is a pricey for something I knew was already wrong (radio not working, I appreciate the service provided. Only negatives were that the diagnostic fee is a pricey for something I knew was already wrong (radio not working, replacing fuse on my own didn't resolve the issue) I had to call to follow up and then show up in hopes my car was ready for pick up. More