I bought my 2014 Tiguan from Smith Volkswagen in Wilmington big I live closer to DOVER ,but whenever I’m here I have the oddest experience the person Lester is rude and very disrespecting ,I’m a doc her at bayhealth and this person truly makes me regret buying the car because I hate coming here for any service
As a new resident to Dover, I had a seamless transition from my previous VW dealer. The service was pleasant and the service departments pays attention to the details. I look forward to continuing my business here.
I appreciate the service provided. Only negatives were that the diagnostic fee is a pricey for something I knew was already wrong (radio not working, replacing fuse on my own didn't resolve the issue) I had to call to follow up and then show up in hopes my car was ready for pick up.