Winslow BMW of Colorado Springs

We have purchased three BMW's from Bob Evans at BMW Winslow in Colorado Springs and getting ready to purchase the fourth. Bob continues to keep our families best interest at heart from me to my husband Winslow in Colorado Springs and getting ready to purchase the fourth. Bob continues to keep our families best interest at heart from me to my husband and our two daughters. It is a relationship that has developed over the past three years and will continue for years to come. The entire staff from Bob in sales to the financing dept to the service dept are exceptional. More

We just bought our 4th car from these guys and they have always been very friendly and have that "small town" welcome when you walk in. Jim Carlson is our sales guy and he knows everything about each car w always been very friendly and have that "small town" welcome when you walk in. Jim Carlson is our sales guy and he knows everything about each car we have looked at from the inside out. As for price, they have always been honest and forthcoming with both price and trades and we have always felt we have gotten a "good deal" when we left. The staff and JIm Carlson have always gone above and beyond to meet our needs and find exactly the car we wanted. The follow up is fantastic and if there ever is a problem, we just talk to JIm about it and he knows exactly how to take care of it. We have never had any major problems. We have also gotten service at this dealership. The service manager and mechanics have all been honest and fair in price. I would trust this dealership to do any repair. Special orders have also not been a problem. Over all, this dealership does a great job!! We will be back to buy again!! More

I've dealt with Winslow for a number of years and have always walked away pleased. We bought a new car from them in 2006 and Jim Carlson was wonderful. Very helpful and always friendly when we come in. always walked away pleased. We bought a new car from them in 2006 and Jim Carlson was wonderful. Very helpful and always friendly when we come in. With a more recent purchase of an M5, I got the see Winslow a lot more and Chris Smith and the service department really helped me out. It wasn't always cheap but M's are a bit pricey to fix. I enjoy walking in the door and being greeted by a very friendly crew and having the BMW issue being solved. We have had a lot of service work done over the years and have to think hard if there was ever a problem they didn't take card of to our satisfaction. As we anticipate the purchase of another car, we will again use Winslow. I highly recommend them. More

I've purchased numerous cars from Winslow and have had most of my service done there as well over the years. I always fine them great people to deal with most of my service done there as well over the years. I always fine them great people to deal with More

These people are the most rude people I have ever seen. Not only did they treat me like crap, the service manager chris smith actually said never bring your car back here again, after legal action was thre Not only did they treat me like crap, the service manager chris smith actually said never bring your car back here again, after legal action was threatened after they said they released my car AFTER telling me they would not release it to anyone but me. After I did get my car from them, they gave it to me with my left tailight completely inop. I would not recommend this place to my worse enemy. They give BMW a bad name. The best thing that could happen for BMW is if this place shut it's doors. More

My care was towed into Winslow on Halloween. A diagnostic exam showed that cylinders 1 and 4 misfired (241 Misfire Fault). Winslow suggested replacing plugs and boots on all cylinders. Agreed to diagnostic exam showed that cylinders 1 and 4 misfired (241 Misfire Fault). Winslow suggested replacing plugs and boots on all cylinders. Agreed to that and paid $400. A week later, same problem. I called Winslow and they said they would pay for the tow if it was the same problem. They did a diagnostic test again and cylinder 4 had the same misfire fault. Now they tell me nothing is wrong and then charged me for the towing. Both of THEIR diagnostic tests show the same problem, but on the first they say there's a problem and it's going to cost $400, second time they say nothing is wrong. I brought this up with Tim the service manager and he said he'd look into the problem. That was a week ago. Haven't heard from them since. I still don't know if the problem is fixed. More

Waited 20 Minutes before I was even greeted for service. Staff was short and rude with all communication. Talked down to us like we were stupid. Sat and waited over 3.5 hours for a service Kim said would Staff was short and rude with all communication. Talked down to us like we were stupid. Sat and waited over 3.5 hours for a service Kim said would only take about an hour. After 2 hours we found a manager to find out about our car(Kim could not be found). Tim acted like he could care less about our concern and told us it was just about done...1.5 hours later another guy drops off our keys and says we are all ready. Invoice was not so bad- price-wise, and the work seems to be ok. The people in Denver are 100% better, so from now on I'll take the 45 min. drive and avoid the all the anxiety. Rusty Holzer Woodland Park, CO More