** WFAB DOESN'T EVEN DESERVE A STAR **
I took my 2015 BMW 320 Xi to Woburn Foreign Auto Body in Woburn, MA on 10/17. I had minimal damage (some scuffs on the bumper, and a chipped tail ligh
I took my 2015 BMW 320 Xi to Woburn Foreign Auto Body in Woburn, MA on 10/17. I had minimal damage (some scuffs on the bumper, and a chipped tail light) I was quoted $1400. When I brought it in they said the bumper may need to be replaced because it could have broken clips. Well sure enough they said it needed a new bumper. The final invoice was over $2k.
I got my car back on 10/20 and there were issues with the work they did. The body lines weren’t the same on both sides (very tight on the passenger side) the corners weren't sanded, buffed, and painted, there were chips in the paint around the back-up sensors, and it was rough feeling under the reflectors (not enough paint and no clear coat at all)
I took it back on Monday 10/24 and I got it back last night 10/25 and there's still issues. I have bumps in the paint beneath the reflectors, the body lines are still the same, and the corners weren’t sanded, buffed, and painted. My car looks like a Macco job!
My car was parked when it was hit by a Uhaul truck backing up. Uhauls insurance is Repwest and payment was already issued to the shop. I wish I had gone straight to BMW to begin with, after all I had nothing to lose, but I was referred by a friend who had his BMW side swiped and he spoke highly of WFAB.
I should also mention that both times no one from WFAB went outside with me to inspect my car, show me what they had done to fix the car. My car was backed into a space up against the brick building so I couldn’t even see the work until I got home.
I contacted my insurance company because they may be able to get involved. Woburn Foreign Auto Body did a xxxxty job, not ONCE, but TWICE! I'm not going back there and I may contact the attorney general. I went a total of 7 days without my car and it's still not fixed properly. I will NEVER refer anyone to this place. Bob Winters has xxxxty people in his shop, and they do a hack job! I wish I could post pictures.