Wolverine Spartan Toyota of Lansing

Easy to work with, able to get most things done online/remotely. Excellent communication. Friendly and courteous team. All features and functions explained by sales team member. online/remotely. Excellent communication. Friendly and courteous team. All features and functions explained by sales team member. More

I'm a widow & I so appreciate Stefans help since my hubby died. Stefan has been not only our dealer but also our friend. Am leasing another car & I can't begin to thank, not only Stefan, but the whole group died. Stefan has been not only our dealer but also our friend. Am leasing another car & I can't begin to thank, not only Stefan, but the whole group of Toyota's staff that help me though this. I have high regard for the Toyota car & their competent staff. Thanks, especially to Stefan for his TLC! :-) God's blessings to all! More

This dealership will change oil price in the future even though life time price guarantee was given for customers when new vehicles were purchased in the past. They will increase the price more than 4 times though life time price guarantee was given for customers when new vehicles were purchased in the past. They will increase the price more than 4 times the current price. This is ridiculous l. Good luck keeping existing customers. I also had bad experience with their sales dept when I tried to purchase a new highlander about 6 months ago. I just bought my new grand highlander from sunshine Toyota in Battle Creek!! That said Terry, the service specialist, is an amazing person to work with. I give him 5 stars. He is professional, courteous with great customer service skills. More

Very good experience staff was helpful honest about vehicles I was interested in and very friendly vehicles I was interested in and very friendly More

Pleasure to deal with salesmen Stefan, who made purchase as stress free as possible. Good informations and low pressure sale. Good experience. purchase as stress free as possible. Good informations and low pressure sale. Good experience. More

Excellent friendly customer service and fast maintenance service. Love the free car wash with each service. Very clean and comfortable waiting area. service. Love the free car wash with each service. Very clean and comfortable waiting area. More

I have owned Toyotas for many years. Most of them have been purchased from your dealership. There is a lack of warmth in the front of the house employees that is off putting. I always fe Most of them have been purchased from your dealership. There is a lack of warmth in the front of the house employees that is off putting. I always feel I have interrupted something and they just want to transfer me and get back to it. This visit Joseph was kind, helpful and even though I was acting like a crazy woman, he kept his cool and walked me through even the simple stuff. More

It was a job WELL DONE! ! They were very professional and friendly. I felt very well taken care of!! ! They were very professional and friendly. I felt very well taken care of!! More

Had an oil change. Even tho I had an appointment, it took 75 minutes as I waited in the customer lounge. Seems like a long time for an oil change Even tho I had an appointment, it took 75 minutes as I waited in the customer lounge. Seems like a long time for an oil change More

That was an easy transaction. They were very patient while they waited for me to get everything in order and worked with me on the price. They were very patient while they waited for me to get everything in order and worked with me on the price. More