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Wood Nissan Lee's Summit

Lee's Summit, MO

4.8
2,100 Reviews

1025 SE Oldham Pkwy

Lee's Summit, MO

64081

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2,100 Reviews of Wood Nissan Lee's Summit

January 30, 2022

They were so helpful and amazing to work with! Didn’t feel pressured and felt like family! More

by Brittany cole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cobb
Feb 15, 2022 -

Wood Nissan Lee's Summit responded

Thanks for the feedback, Brittany! Your insight gives us perspective of what our customers are experiencing during the buying process, and we are pleased to hear you enjoyed buying with Steve and our team! Thank you for your business!

January 30, 2022

Bill was very professional. To the point, fast and friendly. Would recommend him to anyone buying a new car. More

by DLYON1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fredrick
Feb 15, 2022 -

Wood Nissan Lee's Summit responded

Thanks so much for your feedback, Dylon1! We're pleased to hear that Bill was friendly and helped your buying experience progress in a timely manner. Thanks for allowing us the opportunity to earn your business!

January 29, 2022

Fast and friendly service as always! J.R was so nice and Steve always helps me out when I need service done. More

by Ccobb322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.r and steve Cobb and Bradley
Feb 15, 2022 -

Wood Nissan Lee's Summit responded

Chelsea, thanks so much for your feedback about our sales and service associates! We appreciate your continued business very much. Your support means a lot to our team!

January 29, 2022

Very clean and professional Dealership, always happy when I get my vehicles serviced here. I will continue to purchase and have them serviced here More

by sgonzales72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley
Feb 15, 2022 -

Wood Nissan Lee's Summit responded

Thanks so much for your insight, sgonzales72! It means a lot to us to hear that we've gained a repeat customer, and we'll do our best to continue to strive to exceed your expectations every visit!

January 29, 2022

Very friendly and helpful employees! Answered all questions and did not feel like they were pressuring for a sale. Clean and nice facility. More

by Valerbees
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess thomas
Feb 15, 2022 -

Wood Nissan Lee's Summit responded

Valerbees, we're so happy Jess was able to put his knowledge and experience to work for you and answer all your questions during the buying process! Thank you for your insight, and we hope you are loving your new vehicle!

January 28, 2022

Great customer service; only had 1 negative incident with service regarding lug nuts on tire. More

by Latandrawheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Spence
Feb 15, 2022 -

Wood Nissan Lee's Summit responded

Hi Latandrawheeler, thank you for your insight! We value your feedback and hope you will consider our dealership again in the future!

January 27, 2022

This is a great place to do business!!! Highly recommended!! I would refer anyone to go to Wood Nissan More

by Matt Hutchings
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Garth
Feb 15, 2022 -

Wood Nissan Lee's Summit responded

Thank you for your recommendation, Matt! Your support and insight means a lot to us!

January 27, 2022

I was treated like royalty before and after the sale. I have found a home and family to purchase my cars from in the future. Jeff Catania was the best salesperson ever. More

by ddm64134
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Catania , Nicole Ritter
Feb 15, 2022 -

Wood Nissan Lee's Summit responded

Thanks for entrusting Jeff Catania and the Sales and Finance teams at Wood Nissan Lee's Summit for the purchase of your Murano, Ddm64134! We strive for 100% satisfaction, and it is great to see you had such a positive visit.

January 27, 2022

Awesome experience getting my Nissan serviced today. As usual, Jack and his technicians were courteous, fast and on time. Exceeded all my expectations. More

by Cpschreck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack , Nicole Ritter
Feb 15, 2022 -

Wood Nissan Lee's Summit responded

Hello, Cpschreck! Thank you for your insight about your service visit with Jack and our team! We value your business and appreciate you taking the time to share this feedback!

January 22, 2022

*****Warning***** Wood Nissan of Lee’s Summit charges almost $1700 in ridiculous fees. In addition to the $399 documentation fee, they force you (and they won’t sell you a car without this fee) to buy th More

by Angryveteran
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salesperson
Feb 15, 2022 -

Wood Nissan Lee's Summit responded

Hello, Angryveteran, We regret to hear you did not enjoy your purchase experience with our team and hope that the further conversations with the dealership staff after this review was written have given you a better understanding of where these figures come from. We try to provide a transparent explanation of these fees during negotiations and regret to hear that did not happen in-person during your purchase experience. We appreciate your business, and hope that you will consider our dealership again in the future.

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