Woodall Chevrolet Cadillac Buick GMC

Woodall's has won my business for many years to come!! I was shopping for a vehicle after driving a VW Beetle for 250,000 miles that I had purchased used 8 years earlier and was desperate for a vehicle. Let was shopping for a vehicle after driving a VW Beetle for 250,000 miles that I had purchased used 8 years earlier and was desperate for a vehicle. Let me add, I am a "horrible picky" customer!! My local dealer was not interested in what I wanted. I live 45 minutes away from Woodall's and I had an idea of what I wanted but still had questions regarding my future vehicle. I am so glad I did not let the distance keep me from contacting Woodall's. The entire staff was ABSOLUTELY incredible! Jeff Hale was my salesperson and never hesitated in answering my questions or my concerns. He is the best! I have not purchased a new vehicle since 1996 so I had a lot of questions regarding warranties, maintenance cost, etc! He was patient, professional and very thorough. Most of all, due to my work hours in NC I was not able to visit but late in the evening near closing time. The entire staff was VERY patient and I never felt rushed! That was February 24, 2010, I have since placed 31,000 miles on my 2009 Nissan Cube Krom Edition (we call him "Bob"):)I have ALL my service performed with them! I visit on a monthly basis. Also, the service center team are absolutely amazing!!! Zach, the service manager realizes that I work very odd long hours and have a long drive but he always manages to work me in at the last minute when I have a day off and I feel like my business is greatly appreciated. When I am having my vehicle serviced, Jeff and the entire staff will go out of their way to speak. I feel like I have spent my money where it is greatly appreciated and that is very important to me. I feel like a valued customer by the extraordinary customer service I continue to receive and was NOT forgotten once I drove off the lot! More

have been dealing with woodall and company since 2003. purchased an avalanche, box truck, and several silverado 1500 series pickups. would i deal with them again?? they will be first on my list the next t purchased an avalanche, box truck, and several silverado 1500 series pickups. would i deal with them again?? they will be first on my list the next time i'm in the market to purchase another new one. thanks to gmc, chevy division for such good representation. walter r. eiler More

Very professional experience while calling and then visiing this dealership. Daniel was able to answer all questions and concerns. His personallity went a long ways to the final sale. Quality of produc visiing this dealership. Daniel was able to answer all questions and concerns. His personallity went a long ways to the final sale. Quality of product and consumer report reviews helped tie it all together. This was an extremely important purchase for us as our grandkids are growing up and we want every chance we can of taking trips in comfort and going to Church with room and style. Outstanding sales staff and support from shop. Will return. More

Upon entering the area of cars we did not ask for help but we were approached with a friendly smile and greeting. We were asked if he could help us and he proceeded to show us vehicles. Mr. Averett aske but we were approached with a friendly smile and greeting. We were asked if he could help us and he proceeded to show us vehicles. Mr. Averett asked about our price range and helped us to look at various vehicles. We were given the opportunity to try out the vehicle we chose and we were given a good deal on the price. Mr. Averett was not pushy nor did he display anger when we said no a couple of times. He asked how he could be of help and asked the sales manager to help with getting the lowest price available. More

This was the best vehicle buying experience we have ever had! Thank you Sam Brown and Woodall Auto Mall for making it happen. We appreciate everyone's professionalism, friendliness and the pleasant atmosphe had! Thank you Sam Brown and Woodall Auto Mall for making it happen. We appreciate everyone's professionalism, friendliness and the pleasant atmosphere. We love our truck and plan to recommend this dealership to anyone looking to buy a vehicle. More

Everytime i have taken my vehicle to be serviced, it's a guessing game. They want to do all this other stuff to try to patch the problems instead of repairing the problems. My experiences were while my vehi guessing game. They want to do all this other stuff to try to patch the problems instead of repairing the problems. My experiences were while my vehicle was under warranty and I had it down there several times for the same problem. I even took the service dept. manager out to my vehicle to show him the problem personally. The problem was a squeeking noise coming from the back of my truck. I located the problem and showed it to them. His solution was to poor used motor oil over it. On a new truck? I don't think so! I asked the man if the oil was used, was this something that was going to return after my warranty ran out, he didn't answer my question which i also thought was rude. Ends up they replaced the leaf springs and bushings in the rear after i had my vehicle down there 3 times. I have also heard some of the service dept. people using vulgar language about customers coming in and out of the dealership. How professional is that? They pressure you to give them good ratings instead of not saying anything about what you think of them, but in return knowing that when you leave they have done you a good honest service. But instead, when you are a "regular" at the dealership, they cuss you behind your back when you're leaving and call you names. It is by all means poor customer service. If i ever had to pay money for servicing my vehicle, woodall chevrolet would be the last place i would take it...........Thanks. More