Woodbridge Ford | Page 40

In my recent personal experience, I don’t know how Woodbridge ford stays in business. First, not happy with people working at the office. They are just liars including Mr.Munir and Mr. manager. One Woodbridge ford stays in business. First, not happy with people working at the office. They are just liars including Mr.Munir and Mr. manager. One says they started working on the vehicle already found the problem and replaced parts. after 2 days another person says they haven’t checked the vehicle yet. After that, were saying different stories every time. Than called me up and told me some bolts broke and had to pay $800 which I paid. They called me to pick up vehicle but when I gut there, was not done yet. Had to pick up after 24 ours. I took my vehicle and when I came home to park I heard a crazy noise ( while car on drive and foot on pedal gas ). I found out all supports of steering power lines where broken, not in place and as a result both lines were touching bottom of engine. Also the aluminum cover plate over those lines on front passenger side was entirely loose, missing all screws. Transmission mount has 2 bolts and 2 nuts( 1 nut missing).A metal cover next to transmission has 3 screws and all of them were just placed by hand not tighten at all. Another damaged part connected to tie road on driver side. I called them up and spoke to manager next morning, he asked me to bring vehicle to them which I didn’t want to take a chance driving 40 min on that condition. Than he took my name and phone number said will call back but never did. I am not sure how they stay in business. Going to another ford dealer hoping to fix it right. More

If system allowed me it would have been no stars I wrote lengthy review and of course never posted took car in only for recall they called didn't have the part had to keep car another day well that cost me lengthy review and of course never posted took car in only for recall they called didn't have the part had to keep car another day well that cost me big time they had flooding and my car was involved Mike from service said it was their responsibility and their insurance would handle it and it went back and forth dealing with John Crooks for 10 months. John from service should not be working there he is the type nice but nasty I paid insurance for 10 months because of empty promises John Crooks said he was going to call Steve from their insurance never called me back not a nice thing to do I decided to have car towed and I did everything in my power Not to cry because after I left tow truck someone from the dealership set alarms off on the cars as I went by such an awful thing to do I was a customer too More

They were straightforward and got to the point. Everyone was efficient. Paid more than I wanted to but that's just how it is these days. What made the experience great was the friendliness of my Everyone was efficient. Paid more than I wanted to but that's just how it is these days. What made the experience great was the friendliness of my salesperson Vitor Ventura. Great conversation made the time go by quicker. More

So far, not so good. Teresa R doesn't seem to speak English. I've gotten emails with just subject lines that arent relevant to me I called at her request minutes after sh Teresa R doesn't seem to speak English. I've gotten emails with just subject lines that arent relevant to me I called at her request minutes after she sent an email and when I introduced myself she said "how can I help you"..... After several emails asking for information on a specific car I'm interested in. I asked to be transferred to one of her coworkers and she couldn't do it. Had to give me a number to write down...... Seems like a shoddy operation. Definitely don't deal with Teresa unless you're looking to be frustrated. More

Bad Customer service. This place just wants your money. They just want to know how much money they can get from you This place just wants your money. They just want to know how much money they can get from you More

This dealership is an ABSOLUTE dung heap. I was supposed to take delivery of a 2021 Bronco but since these are a greedy bunch they priced me out of it. They swore that I wouldn't find a bette I was supposed to take delivery of a 2021 Bronco but since these are a greedy bunch they priced me out of it. They swore that I wouldn't find a better deal. I did and now have a Bronco @ MSRP. The whole crew are decietful. More

Worst experience ever! ! Been shopping around for a little while and found a nice 2018 Ford Escape. Emailed and called to confirm availability and price. I also inquired abo ! Been shopping around for a little while and found a nice 2018 Ford Escape. Emailed and called to confirm availability and price. I also inquired about all the "fees" that would be added to that price. Taxes, Doc fee, and DMV fees are the only fees you will pay, the lady said (recorded the conversation). Go in to talk and look at the car and was shown a different price. Not only that, but they tried to charge me $3499 for an "inspection fee", as well as other ridiculous fees. A $20,000 SUV turned into $31000. After telling the dealer that is ridiculous and I would not pay that, I was told by the dealer that they mark prices lower online because they want to get people in the door, but that is something every dealership does. I've never experienced that at any dealership I've ever been to. Very dishonest practice that this dealership is using. We walked out of there and bought our car down the street. Paid only taxes and $600 for DMV and fees. No "inspection fee". Do not buy from here, but if you do, look at the crazy fees and ask them questions about what they are. More

Eric was the best! He helped me find the perfect car for my budget and I got a great deal! If you need an awesome salesman see Eric. He is very knowledgeable and patien He helped me find the perfect car for my budget and I got a great deal! If you need an awesome salesman see Eric. He is very knowledgeable and patient. This is the third car I've bought from him and I couldn't be happier. More

Awful experience, got an email with e-price and disclaimer that only additional charges will be DMV and taxes , instead they told me to pay an additional $10,000, complete fraud !!!! disclaimer that only additional charges will be DMV and taxes , instead they told me to pay an additional $10,000, complete fraud !!!! More