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Woodbridge Ford
Woodbridge, NJ
1,026 Reviews
Welcome to Woodbridge Ford of Woodbridge NJ.
Woodbridge Ford is a small dealership that is big on all areas of customer satisfaction. A family owned and operated business that believes in true customer service. Woodbridge Ford has opened its doors over 60 years and still operates today with the same solid values of years gone by. Today we stock over 300 new Fords and have an Internet department ready to assist you. Just go to www.woodbridgeford.com to contact us. Come visit Woodbridge Ford today! We look forward to meeting you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,026 reviews
October 09, 2017
Excellent Customer Service Bell Ford Wowed! Me. From the moment going on-line their service person Barry called me right away. The original car I wanted was sold. He asked me Bell Ford Wowed! Me. From the moment going on-line their service person Barry called me right away. The original car I wanted was sold. He asked me to visit and see another pre-certification they had. I had my heart set on an other car. He was not pushey but asked to visit and see another car. Once I arrived Michael Cappuccino was there to help me. He first listened to my needs and then showed me a Ford Focus 2015. We went on the test drive and I liked the car. He was was excellent in his Customer Service skills. He was not pushed but guided me to my needs. The finance person Paul was excellent and very quick. He explained everything clearly. The experience was out of this world. I have visited other places but Bell got my business for being so caring and attentive to my needs in getting my car. Buying a car is a big investment and they did the performance a Real Estate Agent. I give Bell Ford 10 Stars for excellent in all aspects in selling their cars. Thank you Barry, Michael and Paul for helping me get my dream car. Sincerely George More
by ggeorgehenry
Employees Worked With
Parminder (Paul) Singh, Michael Cappuccio, Tony DeOliveira
October 02, 2017
Excellent over all customer service The whole experience from the receptionist to the salesman Michael Cappuccio to the final paper work with Paul Singh was pleasant, informative and ve The whole experience from the receptionist to the salesman Michael Cappuccio to the final paper work with Paul Singh was pleasant, informative and very professional. I would highly recommend Michael he is very knowledgeable and professional. Thank you for my new car Judy Thompson More
by judyt1010
Employees Worked With
Kim receptionist , Parminder (Paul) Singh, Michael Cappuccio
September 27, 2017
Excellent experience! No pressure sale, friendly, easy process. Fair pricing, highly recommended. Chris and Paul were great , I felt like they were family, very honest a d No pressure sale, friendly, easy process. Fair pricing, highly recommended. Chris and Paul were great , I felt like they were family, very honest a d fair. More
by Marrlena
Employees Worked With
Christopher Mortenson, Parminder (Paul) Singh
September 24, 2017
A great experience at Bell Ford This car dealership is one of the best in the state. The salesman Roy showed me everything I needed to know about the Dash board and everything about This car dealership is one of the best in the state. The salesman Roy showed me everything I needed to know about the Dash board and everything about all the switches on the column. Without his help I would have been lost, however I felt very comfortable in the car after the teaching session. More
by mikemikefromNJ
Employees Worked With
Roy Ribeiro
September 24, 2017
My 3rd pickup from Bell Ford I returned to Bell Ford to custom order my pickup and Mr. Charlie Garcia my sales consultant was a great help answering all of my questions, and th I returned to Bell Ford to custom order my pickup and Mr. Charlie Garcia my sales consultant was a great help answering all of my questions, and the few he did not know he found out the answers and I got my new truck set up just the way I wanted, Great Job!!! Mr. Parminder (Paul) Singh helped me with the many extended warranty options with no pressure and all the time I needed so I chose the best fit for me. And I have ordered a few accessories from the parts department and they are very friendly and helpful. This is my third truck form Bell Ford and they were good before but they have improved and thus Five Stars from me! John More
by John Big Truck
Employees Worked With
Parminder (Paul) Singh, Charlie Garcia
September 24, 2017
sales rep & manager were extremely helpful & nice. WE INFORMED THEM OF EVERYTHING WE WERE LOOKING FOR. THEY MET ALL OUR NEEDS AND WANTS WITH VERY FRIENDLY PROFESSIONALISM. WE WERE VERY HAPPY AND EXTR WE INFORMED THEM OF EVERYTHING WE WERE LOOKING FOR. THEY MET ALL OUR NEEDS AND WANTS WITH VERY FRIENDLY PROFESSIONALISM. WE WERE VERY HAPPY AND EXTREMELY SATISFIED. More
by Sharris
Employees Worked With
Parminder (Paul) Singh, Michael Cappuccio
September 23, 2017
Welcome to a 3rd Wolrd Experience They probably mean well, but this is a den of incompetent service providers. The Service Manager doesn't care about customers, that's for sure. L'll g They probably mean well, but this is a den of incompetent service providers. The Service Manager doesn't care about customers, that's for sure. L'll give you specific examples: a broken part needed a replacement. They ordered the part (took 2 weeks). After I left the car to have it fixed, they called and said it wasn't the right part. Two more weeks went by for the right part to arrive. Another incident, they told me I should come to them for some vehicle-related paper-work. We set an appointment. I showed up and the service rep told me that was the wrong information, I should complete the paper-work with Ford itself. In both cases, I pointed out to the manager that they are wasting not only my valuable time, which they get for free, but they damage their own productivity. The manager's facial expression was of contempt and read something like "I wish I could slap you on your face". The waiting areas for the customers looks like one you'd expect in a third world country. This is yet another signal that the customer is a mere bother. == If you're looking for a new car or to service your car, I strongly suggest you look elsewhere. == More
by Tired Retired
Employees Worked With
Service Manager
September 18, 2017
Worst Service Manager , Go somewhere else Lied to my face and was rude , look at comments from Logan Ford Kia, can't even give this man one star , should add negative stars to this site then Lied to my face and was rude , look at comments from Logan Ford Kia, can't even give this man one star , should add negative stars to this site then I could truly rate him. Bell Ford needs to remember your still a customer after you drive the car home. Purchased my first Truck 1973 Ford 100 at Bell Ford and my last Lemon there 2014 Ford Fusion . So done with Bell Ford . More
by Sparks
Employees Worked With
Roy Ribeiro, Ray Dimperio
September 14, 2017
Great place to buy a car Mr. Charlie Garcia was an excellent salesman?, he helped? us getting our new car, he took all the time and had patience, he made us feel comfortable. Mr. Charlie Garcia was an excellent salesman?, he helped? us getting our new car, he took all the time and had patience, he made us feel comfortable. Definitely if you need to purchase a car you have to go to Bell Ford and ask for Mr. Charlie Garcia. 😀😀😀😀 More
by Zuzuzam
Employees Worked With
Parminder (Paul) Singh, Charlie Garcia
September 13, 2017
Love Bell Ford Mike Cuppucio worked hard to get us the best deal on my Ford Edge. Thank you for our friendly service. He reminded us if we have any questions to just Mike Cuppucio worked hard to get us the best deal on my Ford Edge. Thank you for our friendly service. He reminded us if we have any questions to just give him a call or stop by and he can help me. I live and work near by so that make me happy to know I can count on him. More
by 5271
Employees Worked With
Michael Cappuccio
