Woodhouse Buick GMC of Omaha

Quick personal service Came to my appointment early & the service center boys got me in fast so I could get on the road back home the 80 miles I drove for my service that da Came to my appointment early & the service center boys got me in fast so I could get on the road back home the 80 miles I drove for my service that day More

Oil Change As always the service was timely and everyone professional and courteous. Everyone from sales, to the parts Dept, to service dept has been "no pressu As always the service was timely and everyone professional and courteous. Everyone from sales, to the parts Dept, to service dept has been "no pressure" making everything painless. Woodhouse is great. More

Very Timely Salesperson said new cars would be ready by 7 pm, but the cars were ready before we finished with finance officer around 4:30 PM. GREAT! Salesperson said new cars would be ready by 7 pm, but the cars were ready before we finished with finance officer around 4:30 PM. GREAT! More

Return Visit Dropped truck off Monday evening 9/23/2019. Problem, rough idle at stop. Called at 8:30 am truck fixed. Paid $259.00. Not Fixed. Dropped truck off Monday evening 9/23/2019. Problem, rough idle at stop. Called at 8:30 am truck fixed. Paid $259.00. Not Fixed. More

Great Service! We thought the cat converter was bad but service technician knew it was the battery. The last battery lasted 5 years so no hesitation to buy another We thought the cat converter was bad but service technician knew it was the battery. The last battery lasted 5 years so no hesitation to buy another Delco battery! More

Free oil change Went in first thing in the morning and was out in an hour they also did an inspection and Even washed my truck for me. Thanks Woodhouse Went in first thing in the morning and was out in an hour they also did an inspection and Even washed my truck for me. Thanks Woodhouse More

Service appt for oil change I had an oil change and tire rotation. I was in and out in an hour and was kept informed during that time. I wasn’t aware it was a free first oil chan I had an oil change and tire rotation. I was in and out in an hour and was kept informed during that time. I wasn’t aware it was a free first oil change And appreciated the car wash More

My Experience The experience was superb. Good people with great service. The salesman was more than just a salesman he made you feel like you were a friend of his. The experience was superb. Good people with great service. The salesman was more than just a salesman he made you feel like you were a friend of his. More

Shaking experience at first I had been looking and searching for a particular car for several months. When I found a used Infiniti Q70 on the Woodhouse website, I looking forward I had been looking and searching for a particular car for several months. When I found a used Infiniti Q70 on the Woodhouse website, I looking forward to finding out more information about the car. I contacted the dealership via email and started my initial inquiry about the car with Todd Cohoe. He started out fine and answered most of my question. Once I started to negotiate the price of the car and I was stonewalled. Research and comparison online showed the price of the car was WAY over priced. I was just given the regular sales pitch we have the lowest price, "at cost," mumbo jumbo. There was no attempt to work with me or ever try to earn my business by Todd. It was disappointing to say the least. Fast forward several weeks and low and behold the car sat on the lot for many days and the price had to be dropped at least twice. Thankfully, I reached out again after a disappointing experience with Todd and got in touch with Gus. Mr. Gus was super helpful and when I finally made it into the dealership to see the car... I was then introduced to Shane Martinez. Mr. Martinez was great! He had great mannerisms and a nice sense of humor. I appreciated his helpfulness and not being on of the "sales guys" that makes car shopping annoying. Shane was willing to negotiate with and for me and we found a decent price for the car. I am a happy customer and enjoying my new car. Thank you Gus and Shane! Love the indoor shopping experience at Woodhouse as well. It's very unique and impressive inside the facility. More

Promptly handled the recall issue on my truck. Shop busy when I arrived so took a little long to get checked. Once checked in, got the work done in a reasonable amount of time to do the work.. Shop busy when I arrived so took a little long to get checked. Once checked in, got the work done in a reasonable amount of time to do the work.. More