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Woodhouse Buick GMC of Omaha - Service Center

Omaha, NE

3.8
820 Reviews

820 Reviews of Woodhouse Buick GMC of Omaha - Service Center

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May 26, 2018

12,000 Mile Check-up Brought my Buick Envision in for an oil change, tire rotation, and overall check up. The work was fast and efficient, and I was on my way sooner than More

by BOBBARBVAUGHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caeden Woodington
May 30, 2018 -

Woodhouse Buick GMC of Omaha responded

Thanks for sharing and letting us service your vehicle!

May 26, 2018

Great service The service we received was just great. Every one we spoke with was friendly and upfront about the costs and timeline to be expected. I couldn’t be ha More

by COLEMANFAMILY33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Knoll, Sean Coleman
May 26, 2018

Best service as always I love going to Woodhouse to get my Acadia serviced. It's always easy to get an appointment and they always fix my problem. Plus they are so pleasant More

by BettePage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris Calvillo
May 30, 2018 -

Woodhouse Buick GMC of Omaha responded

Thanks for servicing your vehicle with us!

May 26, 2018

Work incomplete I dropped my vehicle off on Sunday night with a list of things to check. After a few conversations with the advisor I thought everything was set. Ho More

by JOEHALAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cris Calvillo
May 30, 2018 -

Woodhouse Buick GMC of Omaha responded

Thank you for taking the time to offer feedback on your experience with our service department. I would like to have a manger reach out to you regarding the issues you experienced. If you could please provide me the best form of contact to have a manager reach out to you.

May 30, 2018 -

JOEHALAC responded

My number should be on file.

May 26, 2018

Service reps only INEFFICIENCIES only. First Service rep ? couldn’t find work order, then Second rep wasn’t at all efficient. I will not use Stephanie again as my rep. More

by BJV777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Two service reps Stephanie and ?.
May 30, 2018 -

Woodhouse Buick GMC of Omaha responded

Thank you for taking the time to offer feedback on your service appointment and would like to have a manager reach out to you regarding your experience. If you could please provide the best form of contact to reach out to you.

May 26, 2018

Sales and service I’ve purchased several vehicles here and always get my oil changed here. Am satisfied with both sales and service. Thank you very much 25 word m More

by mariandtim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ziepke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Leonard
May 30, 2018 -

Woodhouse Buick GMC of Omaha responded

We appreciate you continuing to service your vehicle with Woodhouse Buick GMC and we will look into getting that word minimum changed. Thanks!

May 25, 2018

Excellent! The dealership installed and balanced 4 new Goodyear tires, and took care of the check engine light that had come on (replaced both cam control soleno More

by WHILL5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle McWilliams, James Spieker, Chris Goergen
May 25, 2018

great experience! Service Rep. Stephanie Garcia gave awesome oil change/check-up delivery. I thank her & the rest of the W. team. My 2017 Buick is also grateful too. More

by ESPINOSAALE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Garcia
May 25, 2018

great deal of trust Had a great experience in the Service Department. I had an unusual request and felt they really worked to help address my concern. I have a great de More

by kirby0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
whole service team
May 30, 2018 -

Woodhouse Buick GMC of Omaha responded

We appreciate your trust! Thank you for your review.

May 30, 2018 -

Woodhouse Buick GMC of Omaha responded

We truly appreciate your trust in us. Thank you for taking the time to share your experience.

May 25, 2018

Oil change was fast and he went over everything they checked. Advised other service that was about to be due. Clean waiting area and cookies. And love the free More

by DBSPENCER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle McWilliams
May 30, 2018 -

Woodhouse Buick GMC of Omaha responded

Thank you! The cookies are the best and we appreciate you sharing your experience.

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