World Car Nissan Hyundai North

THIS COMPANY IS POORLY MANAGED, UNPROFESSIONAL, AND NOT TO BE TRUSTED!!! I was told by management and the salesman that there could be nothing done over the phone or internet. They told me it was against t TO BE TRUSTED!!! I was told by management and the salesman that there could be nothing done over the phone or internet. They told me it was against the law and the "Patriot Act" ( A COMPLETE LIE) They even went as far as to tell me that all the other dealerships I had been in contact with willing to do such a thing were in violation and could be fined (ANOTHER LIE) I was promised that a vehicle was available and if I were to drive down from Austin, TX to San Antonio, TX after I was off of work at 6pm that we could work the deal (ANOTHER LIE). Oh they worked the deal, after rushing south in rush hour traffic, arriving at 7pm only to sit around for over an hour and half waiting to speak with the salesman while he worked another deal. Not a single employee (manager or salesman) said a word to me they all acted as if I wasn't even there. I get up to leave and decide to stop at the GSM's office and ask if there was anyone else that could help me. He lets me know he'll get the #s together and bring them to me, which he does. At 9pm my sales man finally comes over to speak with me. (Why I waited there that long is beyond me, but I did) After some negotiating on the price the salesman (Bill) tells me that it is too late and that we can't do the deal tonight (though promised we could) and that I will have to return to San Antonio the next day to complete the purchase. I told him it was a hassle and very costly to do that is there any way they could deliver me the car and paperwork once the upgrades were complete. His answer was no I then asked because of the circumstances (LIES and waste of my time) if they could compensate by tinting the Elantra. His (Bill) response was "It's not our fault you drive a gas guzzling Jeep." Then the GSM (@ 1000pm no one else in the dealership) comes out to tell me it is not personal but that "the owner will not let them use fax or internet nor bring the papers with delivery of the car to have signed. (IT HAS ABSOLUTELY NOTHING TO DO WITH ANY LAW OR PATRIOT ACT "AS THEY TOLD ME ON THE PHONE" IT IS THE OWNER OF WORLD CARS RULE) @ 1030pm the GSM said he would have to ask the owner in the morning if he would throw in the tint for my incontinence. The next afternoon I have a voicemail "Spoke with the owner and he said he will not do the deal we pass work something out at another dealership” After the experience I had with this dealership and its management I would HIGHLY recommend that anyone and everyone be warned and aware of the lies they tell and shady business they run. More

My husband and I were lied to and made a 4 1/2 hour trip to the dealership under false pretenses. We were told all we had to do is come in and sign the paperwork that the car was ours. After making the trip to the dealership under false pretenses. We were told all we had to do is come in and sign the paperwork that the car was ours. After making the trip we were told that we were not going to get the Armada unless we would pay larger payments. I had been on the phone with the sales associate for over a week before we made the trip. We didn't want to make a long trip if we could not get the car we wanted. I even called the day before and stressed to the sales associate we did not have to have a car right now and if we could not get the Armada I wanted to know right then, he assured me there was no problem getting Armada. I told him we could not make more than $450.00 payments a month and he said we would only have to pay $425.00 or less if they gave us more for our trade-in. The trade-in was $1000.00 more than he originally thought; so that would mean less than $425.00. When we arrived the sales associate took the keys to our car and gave us the keys to the Armada to test drive. Then were asked to wait in a hot cubicle for hours while our sales associate walked around looking out the door and eating something in a brown paper bag. After speaking with the manager we left very unhappy and unsatisfied people. (obviously we were not customers) More