
World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
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Extremely satisfied!!! My family and I recently purchased a used certified Jeep Grand Cherokee from World. The process was surprisingly quick and speedy. The service wa My family and I recently purchased a used certified Jeep Grand Cherokee from World. The process was surprisingly quick and speedy. The service was welcoming and the staff was beyond helpful throughout the entire process. Three weeks after our purchase our Jeep started having an intermittent problem with the starter. We brought it in to get it looked at, but the cause of the problem couldn't be detected at first. Dean and his crew in the service department spent a few days diligently trying to locate the source of the problem. Finally we were able to narrow it down and fix it. The team at world told me that the cost of parts and labor would be a little over $500, but when they saw that I had just purchased the vehicle, they informed me that the issue would be taken care of at no cost. Buying a used vehicle always comes with a wide variety of gambles, but Dean and his team made sure that my family and I remained overly happy with our purchase, and our satisfaction with World. We are extremely happy with all of the treatment we've received and will be suggesting there service center to everyone. 5?? More
Amazing The service was amazing. Chris and Bill were on top of making sure that we were happy and satisfied when buying our new jeep. ThNk you The service was amazing. Chris and Bill were on top of making sure that we were happy and satisfied when buying our new jeep. ThNk you More
Fixed air conditioning. My air conditioning unit on my jeep stopped working. The mechanic at World Jeep checked out the A/C unit and found that the Freon was almost all gone My air conditioning unit on my jeep stopped working. The mechanic at World Jeep checked out the A/C unit and found that the Freon was almost all gone so he reloaded the Freon and it now works OUTSTANDING. More
awesome experience from start to finish We were in a situation where we needed a new car very quickly and Kenny was so accommodating and helpful throughout the whole process!! He went above We were in a situation where we needed a new car very quickly and Kenny was so accommodating and helpful throughout the whole process!! He went above and beyond to get us what we needed. More
Great truck at a fair price I was able to get the truck I was looking for at a fair price quickly and easily from World Jeep. Bruce was excellent to work with. I was able to get the truck I was looking for at a fair price quickly and easily from World Jeep. Bruce was excellent to work with. More
Great Service I was greeted as soon as I entered the building and processed in an efficient manner. I was then escorted to their clean waiting room. I was only ther I was greeted as soon as I entered the building and processed in an efficient manner. I was then escorted to their clean waiting room. I was only there for an oil change but would come for any repair as well. More
Poor Customer Service After buying my car I was told they would call me when the out-of-state plates came in. My temporary plates expired and no one called. I called the After buying my car I was told they would call me when the out-of-state plates came in. My temporary plates expired and no one called. I called the dealership twice and was told someone would call me back. I received no calls even though I e=was driving on expired plates. On my 3rd call over the course of 3 days I was told I had to pick up the plates myself out-of-state. It seems like the service is fine when they want you to buy a car but then it is non-existent after. More
World Jeep - Two Thumbs up! Working with Brianna DiBella was a quick and straightforward process. I knew going in what other dealers prices were, and she beat the competition. I Working with Brianna DiBella was a quick and straightforward process. I knew going in what other dealers prices were, and she beat the competition. I didn't have a lot of time, I had to get back to work and she sped up the process for me. She is a great multi-tasker. Bill Morgan completed the process for me with a walk through of my new Jeep's features and set up my blue tooth which I had never had before. Finance was quick and easy as well. All around a great experience! More
Best Car buying experience ever. Brianna and Bill made this easy..If you need a vehicle see Brianna she makes it easy and fun. They found the Jeep I wanted in a few hours. Brianna and Bill made this easy..If you need a vehicle see Brianna she makes it easy and fun. They found the Jeep I wanted in a few hours. More
2014 Red Jeep Laredo Wonderful staff. Chris Ryan was personable, friendly, and not the least bit pushy! We were comfortable with the whole car buying process. Bob Morgan, Wonderful staff. Chris Ryan was personable, friendly, and not the least bit pushy! We were comfortable with the whole car buying process. Bob Morgan, customer advocate, was helpful and informative. More