Back

World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
2,020 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

Directions

By Type

Showing 2,020 reviews

January 15, 2016

Excellent Service Tommy Papa is knowledgeable and courteous. My 2004 Jeep is in great shape because of your service department. Only issue was that there was not a loa More

by KAZOUKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Jan 19, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello KAZOUKA, Thank you for the kind review. I am pleased to hear that Tom has been so helpful to you and has assisted you in keeping your Jeep in tip-top shape! Tom is an important member of the World team and he really cares about his customers and taking care of their vehicles. I apologize that a loaner car was not available on the date needed. We do our best to provide our customers with loaner cars, when they are available. We would be happy to reserve a loaner car for you in the future if necessary. Please give us as much notice as possible so that we can reserve a loaner vehicle ahead of time, and ensure that one is available on the date needed. Thank you so much for continuing to choose World Jeep and we look forward to seeing you again! Best, Joe Wajda, GM

January 14, 2016

Excellent service team. The Technician had to call engineers at chrysler for clarifications of codes. the were on the phone for 45 minutes sorting it out. The servi More

by mksmccusker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 15, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi mksmccusker, Thank you for taking the time to leave a review! I am so happy to hear that you had a great experience with our service department. Our service team does everything they can to keep customers informed at all stages of the repair process. They do a great job representing World and they are a vital part of our team. I appreciate that you chose World for your vehicle's repairs and we look forward to seeing you next week! Best, Joe Wajda, GM

January 14, 2016

Excellent service experience My service experience was excellent. I was having an issue with front end vibration and Carmen Semenza and the technician were able to quickly fix th More

by ETHICKENING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen Semenza
Jan 15, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi ETHICKENING, Thank you for taking the time to leave us a review about your service experience with us. I am pleased that Carmen was able to help you to diagnose and fix your vehicle's issue. Carmen is an invaluable member of the World team. Carmen loves helping customers in and is not satisfied unless customers leave 100% happy with their experiences. Thank you for choosing World and have a great weekend! Warmly, Joe Wajda, GM

January 13, 2016

Service work on my 2002 Grand Cherokee Laredo Everyone is extremely polite and accommodative. Kept me informed on exactly what work need to be done and what work could be put off for a later time More

by CRAIGB35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred J. Ewington II and Andrew (for the rides).
Jan 14, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi CRAIGB35, Thank you for taking the time to leave a review for our service department. I am so happy that you had a great experience with our service team. We know that nobody looks forward to getting their vehicle serviced, so we try to make the experience as enjoyable, and stress-free as possible. I'm pleased that Alfred and Andrew assisted you with rides; they are excellent employees. They really care about helping customers and we are lucky to have them on our team. Thank you so much for choosing World, and we look forward to seeing you again in the future! Best, Joe Wajda, GM

January 11, 2016

Experience @ World I had a real pleasant experience shopping for my vehicle @ World. My saleman was Bill Morgan and from the time I was introduced to him I could not hav More

by jeepluv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan
Jan 13, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi jeepluv, Thank you for taking the time to leave a review and congratulations on your new Jeep! I am so pleased that you had such an excellent experience with Bill and that he was able to answer all your questions and helped you to find a car to meet your needs. Bill is a vital member of the World team. He is a trustworthy, hardworking, salesman and he genuinely cares about his customers. Bill does a great job representing the World brand and we are lucky to have him on our team. Thank you so much for choosing World and for recommending Bill! We hope you enjoy your new car and we look forward to seeing you again in the future! Warm Regards, Joe Wajda, GM

January 07, 2016

Amazing Expirence!! Super happy I chose to buy my car here. Quick hassle free service I was driving my car home the next day. The saleswoman Brianna was incredible and I More

by Laurenmetzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna DiBella
Jan 11, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi Lauren, Thank you so much for your review. I am so thrilled that you had such a wonderful experience with us. Your review completely made my day! I am pleased that Brianna provided you with a great car buying experience. At World, we strive to make the car buying process fun and never stressful. Brianna does an excellent job representing our brand and values and she really cares about seeing her customers leave happy. She is a genuine, hardworking, trustworthy salesman, and we are lucky to have her on our team. Congratulations on your new Wrangler by the way! You made a great choice, especially with the upcoming snowy weather! Thank you for choosing World and we look forward to seeing you again in the future! Best, Joe Wajda, GM

January 06, 2016

The Best My name is Kim Lewis I purchased a Jeep Liberty.I would like to give my most thanks to World Jeeep .And mostly to service advisor Danilele.She always More

by specialk0426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George the techinician, Joe Wajda, JT Colville, Lou Zuluaga, Tom Papa, Daniela Ferreira
Jan 06, 2016 -

World Chrysler Dodge Jeep RAM responded

Hi Kim, Congratulations on your new Liberty and thank you so much for your thoughtful review! Also, welcome to the World Jeep family! I am so happy to hear that you have had great experiences with Danielle and George in the service department and that you have overall been pleased with us. We really aim to make customers feel comfortable and we want you to look forward to visiting us. Our service team does a great job of working together to provide the best customer service possible. They are the key to our success. It was great meeting you Kim, and I look forward to seeing you again in the future. Enjoy your new Jeep! Best, Joe Wajda, GM

January 05, 2016

More than pleasantly surprised First a brief background. Prior to my purchase this year at World Jeep Chrysler I was a Volvo owner for years. With that said I found World Jeep ser More

by HSCOTT10303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Please review my record and give thanks to those that have assisted me, they were great. , Allan Chapman, Tom Papa
Jan 06, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello HSCOTT10303, Thank you for your review and welcome to the World Jeep family! Congratulations on making the switch from Volvo to Jeep! I am so pleased to hear that you have been satisfied with our service and sales' departments customer service. We really strive to provide the best experience possible and we want our customers to look forward to visiting us. Tom and Allan do a great job carrying out our core values and they are the perfect representation of everything that World Jeep stands for. They are important members of the World team and we are lucky to have them. I know that they will be pleased to read your review. Thank you for choosing World, and we look forward to seeing you again in the future! Best, Joe Wajda, GM

January 04, 2016

Great experience and very helpful sales people I got what I was looking for and the process was straight forward. I would recommend this dealer to family and friends More

by LUISA0711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Yudilevich, Tyquan Alston
Jan 05, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello LUISA0711, Thank you for taking the time to leave a review. Congratulations on your new car purchase! I am so happy that Gary and Tyquan were able to assist you in finding exactly what you were looking for. They are important members of the World team and they really enjoy helping theirs in any way that they can. At World, we strive to make the car buying process fun and stress-free, and I am glad that you had a positive experience. Thank you so much for recommending us and for for choosing World. Enjoy your new car! Best, Joe Wajda, GM

January 04, 2016

Professional, courteous and knowledgeable staff I just purchased my second car from World Jeep. I returned because I believe I got a good deal the first time I came several years ago. This time I sh More

by SKCGBOLTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Chapman, Gary Yudilevich
Jan 05, 2016 -

World Chrysler Dodge Jeep RAM responded

Hello SKCGBOLTON, Congratulations on your new car and thank you for taking the time to leave a review! I really appreciate your loyalty to World Jeep. I am so pleased that you have been happy with your service and our car selection at our dealership, and that Allan and Gary were helpful in finding you the perfect car to meet your needs. We like to think of ourselves as an honest car dealership, and we pride ourselves on having a large inventory and fair prices. I am glad that you noticed this. Thank you again for choosing World and please do not hesitate to call us or stop in if you ever need anything else in the future. Enjoy your new Jeep! Best, Joe Wajda, GM

...
174
...