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World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
2,020 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,020 reviews
December 07, 2015
Another service trip that went perrfect! I have to give it to this dealership in that each time my vehicle has been serviced, they listened to my needs and performed their job flawlessly. Tom I have to give it to this dealership in that each time my vehicle has been serviced, they listened to my needs and performed their job flawlessly. Tom Papa is what every dealership needs! More
by Mark - NJ
Verified CustomerEmployees Worked With
Tom Papa
December 05, 2015
2011 Wrangler Great customer service and on time return. Would recommend friends to take their car here for service and or to purchase a car. I will go back. Great customer service and on time return. Would recommend friends to take their car here for service and or to purchase a car. I will go back. More
by SUMM77
Employees Worked With
Tom Papa
December 05, 2015
Great Experience Best car buying experience by far. I dealt with Shane, Gene and Tyquan. were all so friendly, nice, and pleasent to deal with. It was a hassle-free, n Best car buying experience by far. I dealt with Shane, Gene and Tyquan. were all so friendly, nice, and pleasent to deal with. It was a hassle-free, no stress experience. The jeep I purchased was everything I wanted and more. More
by Carbonetto
Employees Worked With
Tyquan Alston, Shane Henderson
December 04, 2015
Came in with a question, left with a Ram I literally came to inquire abt an early lease termination for my Wrangler and to discuss options for a Ram. I was pointed to Ken when I arrived. He i I literally came to inquire abt an early lease termination for my Wrangler and to discuss options for a Ram. I was pointed to Ken when I arrived. He immediately made me feel comfortable. My four previous leases were through another local Dodge/Chrysler/Jeep dealer, and the same salesperson each time and my last experience was less than positive, regardless of loyalty. Ken was great walking me through my options in a very transparent manner. He coordinated with the current lease holder and in minutes they were willing to buy out my lease. Suffice it to say, I left in a Ram and the negotiation wasn't painful. The entire experience was positive and the atmosphere in the dealership as a whole was loose but professional. Down to the continuous stream of classic rock. My experience was capped by finishing the paperwork and financing with Isaac who was great. Thanks to everyone. More
by Walsh12
Employees Worked With
Isaac , Kenneth Cary, Matt Davis
December 03, 2015
Worst dealership I've ever purchased from This is the most terrible dealership I've ever dealt with in my life. They registered the car to the wrong person, which we went over in detail (my wi This is the most terrible dealership I've ever dealt with in my life. They registered the car to the wrong person, which we went over in detail (my wife instead of me), they gave our plates to the WRONG PERSON when they came in (some.other random customer), then refused to return phone calls about the situation until finally I had to show up in person. After they told me that I couldn't talk to a manager or the owner because they just weren't there (so apparently there is no one running this place), it took them 10 minutes to solve my problem after refusing to speak to me or returning my calls for 3 days. The "VIP" service is a joke. They give you a special convenience fob to make things easier, but the employees don't even know how to use the technology. I showed the service desk secretary the fob, and he looked at it like it was alien technology. Even though it has the jeep world logo on it, he told me they didnt have the capability to use it, without even asking someone else. So, i then decided to talk to someone one on the sales floor. They pretty much blew me off and told me "that guy is new," like that's an excuse. Terrible experience, we will never buy from them again. More
by MJGIORDANO223
Employees Worked With
Joe Wajda, JT Colville
December 01, 2015
Oil change Used a coupon from their website, oil change was reasonable, included an inspection of the entire car, and free tire rotation. Only problem is ther Used a coupon from their website, oil change was reasonable, included an inspection of the entire car, and free tire rotation. Only problem is there's never any place to park. More
by DEVANCHIK
Employees Worked With
Lou Zuluaga
December 01, 2015
Brake module replacement Great service with the vehicle, I'm all about a good running vehicle & the techs & the service department do that for me. Very pleased knowing all my Great service with the vehicle, I'm all about a good running vehicle & the techs & the service department do that for me. Very pleased knowing all my parts are Mopar certified, gives me peace of mind More
by edwardhaines65
Employees Worked With
Tom Papa
December 01, 2015
Great Experience, I would recommend World Jeep My sales rep Kenneth Cary made the whole car buying experience a pleasure. Ken was easy going no pressure from the moment when we walked in, test driv My sales rep Kenneth Cary made the whole car buying experience a pleasure. Ken was easy going no pressure from the moment when we walked in, test drive, paperwork to delivery. I would recommend World Jeep to relatives and friends. Harry Chambi Toms River, NJ More
by HCHAMBI1
Employees Worked With
Kenneth Cary
November 30, 2015
Very Satisfied After 13 years of buying Jeeps from another local dealer I got a better deal from World. My salesman Mike was terrific and together he and Shane worke After 13 years of buying Jeeps from another local dealer I got a better deal from World. My salesman Mike was terrific and together he and Shane worked out a deal for me that I was happy with. They now have my business. More
by Wendy
Employees Worked With
Mike Fein, Shane Henderson
November 30, 2015
Best Jeep Service When I call World Jeep Service they always offer me an appointment right away. World Jeep offers me a loaner car with each service. The service manage When I call World Jeep Service they always offer me an appointment right away. World Jeep offers me a loaner car with each service. The service managers are polite and helpful. The Jeep mechanics do a great job, when they make a repair it is always done to perfection the first time. More
by SNOOTIEFOX
Employees Worked With
Lou Zuluaga, Tom Papa
