
World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
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Every Now and Then It's not often but every now and then you have the opportunity to buy a car from a dealer who is honest, up front, and actually cares about their cust It's not often but every now and then you have the opportunity to buy a car from a dealer who is honest, up front, and actually cares about their customer. At World Jeep your not just a "number". Your a person who is valued and respected as are your feelings going through the process of buying a car. I had the privilege of working with both Kelly Mazza and Shane. They were both excellent in the way they explained things and offered the best possible price they could without all the shenanigans you will find at other dealers. They keep their word and the price they quote you is the price you'll pay, period! No surprises, no headache, no hassle. Congrats to these two sales professionals and World Jeep for being honest and trustworthy. Buying my jeep from you was a great experience! More
Service Great work! Needed oil pan plug changed. Part was in stock and service was able to squeeze me in to do install and change oil. Great work! Needed oil pan plug changed. Part was in stock and service was able to squeeze me in to do install and change oil. More
service although we purchased our jeep from another deal after three service calls to other dealer we were not happy with that service. We found World to be although we purchased our jeep from another deal after three service calls to other dealer we were not happy with that service. We found World to be terrific and on time with service We will continue to come to you. More
They have one goal...to make you happy Absolutely very please with World Jeep. I appreciate everything and everyone who assisted me ...Laurie was terrific and very helpful . Thank you so Absolutely very please with World Jeep. I appreciate everything and everyone who assisted me ...Laurie was terrific and very helpful . Thank you so very much More
Oil change TSB's taking care of I had service done to my 2015 Jeep SRT at World Jeep in shrewsbury Nj. Service managers Tom and Lou were a great help took care of my jeep and paper w I had service done to my 2015 Jeep SRT at World Jeep in shrewsbury Nj. Service managers Tom and Lou were a great help took care of my jeep and paper work promptly. I will continue to have service done by the World Jeep team. More
quick scheduling and diagnosis Had problem with 2013 Chrysler 200--vibrating steering wheel and various speeds; reason was quickly diagnosed and proposed repair was communicated to Had problem with 2013 Chrysler 200--vibrating steering wheel and various speeds; reason was quickly diagnosed and proposed repair was communicated to me quickly. Repair done in a day after receipt of necessary parts. Clean/new loaner car a plus. More
Below average The schedulers and the people at the front counter were great the little break room with the TV was great as well but as far as the service on my veh The schedulers and the people at the front counter were great the little break room with the TV was great as well but as far as the service on my vehicle not so good when I got in it they washed it I have a black jeep they didn't dry it so you might as will not even washed it with all the stains all over it , also they change my radio station to station I don't listen to and ithete was a cigarette butt on my floor Newport to be exact, so the lack of detail of cleaning my car and checking to make sure he left it better then when I brought it in car I wonder how good of a job he did servicing my car ? More
Easy and accomodating Thanks to Lou he reminded me of the recalls. Took 2 Hours to get back UConnect system after software recall was done. Otherwise very happy. Thanks to Lou he reminded me of the recalls. Took 2 Hours to get back UConnect system after software recall was done. Otherwise very happy. More
excellent service at service department I am a frequent client at World Jeep Service with multiple vehicles purchased from that dealership. I wanted to extend how efficient and courteos a pa I am a frequent client at World Jeep Service with multiple vehicles purchased from that dealership. I wanted to extend how efficient and courteos a particular person that writes me up most times and deals with me on my vehicles Her name is Danielle and she has been there several years and is always pleasant, efficient and thorough and certainly deserves recognition I appreciate seeing a service person do what they are suppose to do and she is tops!! More
Alays exceeding Expectations I should learn to never get even something as insignificant as an oil change somewhere other than World Jeep. My trusty 2007 Grand Cherokee had just I should learn to never get even something as insignificant as an oil change somewhere other than World Jeep. My trusty 2007 Grand Cherokee had just hit 100,000 miles and deserved some long overdue attention. This trip I needed oil, a new side mirror and a diagnosis for some troubling dashboard warning lights. I had a morning appointment and brought a book to keep me company for what I figured would be a long day in the waiting room. Louis Zuluaga listened carefully to my less than articulate description of my Jeep's ailments and ushered me to the the waiting room and a cup of coffee. Soon after, he presented the results of his examination. My car needed 2 recall repairs, and about $1200.00 worth of other work to return it to top condition. I sighed, pleaded poverty, but authorized him to go on with the work. ( I was glad I had neglected to mention something was wrong with my door as it made a loud, metal on metal noise whenever I opened or closed it.) Mr. Zuluaga and his team got to work and two hours later delivered my car under budget, and ready for another 100,000 miles. Oh, and by the way, the door was fixed too. Great job, guys. I really appreciate your service. More