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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
2,020 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 2,020 reviews

November 13, 2015

World Jeep Excellet sales person Kelly Mazza . Like that was able to use same sales representative for my 2nd purchase at dealership. Quick and to the point nego More

by FYOCK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Mazza
Nov 13, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi FYOCK1, Congratulations on your new car, and thank you so much for the kind review! I am so grateful that you continue to choose World for your car purchases. It's great to hear that Kelly was able to help you find exactly what you were looking for, for the second time. Kelly is an important member of the World team. She is incredibly knowledgeable, hardworking, and loves seeing her customers leave happy. Kelly does a great job representing the World brand, and we are lucky to have her on our team. Thank you again for being such a loyal customer, and please do not hesitate to call us or stop in if you ever need anything else in the future! Enjoy your new ride! Warmly, Joe Wajda, GM

November 12, 2015

A real person not a sales robot. I came to this dealership after 6 or 7 others with a price on a 2015 Dodge Dart from TrueCar, they did not have it in stock but did have a 2016. After More

by NickMac_25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Cary
Nov 12, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello NickMac_25, Congratulations on your brand new Dart! You made a great choice; the Dart is such a fun car to drive. I am sorry that the car you were previously interested was no longer available, but I am happy that Ken was able to assist you in finding another Dart that was even newer. Ken does a great job representing World Jeep and he is a vital member of the World team. Ken loves working with customers and really cares about their happiness. I am glad that you noticed how honest and hardworking he is, and that you left our dealership satisfied with your experience. Thank you so much for choosing World, and I hope you enjoy your new Dart! We look forward to seeing you again in the future for your car' s first oil change! Best, Joe Wajda, GM

November 10, 2015

Fast, Friendly and great service! Tom was great! I came in for an oil change and they actually replaced my drip pan. It was so quick and he could not be more friendly! Thanks Tom! More

by JAYSON.DEMARCO
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Nov 11, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello JAYSON.DEMAR, Thank you so much for your 5-star review! I am so pleased that you were satisfied with your car's servicing. It's great to hear that Tom was able to get you in and out in no time. We do our best to service our customers cars as quickly and efficiently as possible, as we know that no one wants to wait around for hours to get their oil changed. Tom always goes the extra mile and he cares for his customers' cars as if they were his own. He is an important member of the World Jeep team, and we are lucky to have him. I really appreciate that you continue to chose World for your car's servicing, and we look forward to seeing you again for your next oil change! Best, Joe Wajda, GM

November 06, 2015

First oil change Great first oil change, was complimentary via the VIP program due to having purchased my new Jeep Compass from World Jeep. Was very quick, took about More

by JENDELO313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 09, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello JENDELO313, Thank you so much for your review, and for choosing World Jeep! Congratulations on your new Compass. I am so happy that you were pleased with your SUV's first servicing! We know that having to get your car's oil changed can be a hassle, so we do our best to make servicing appointments at World as quick and comfortable as possible. Thank you for taking advantage of the VIP program, and we look forward to seeing you again for your 2nd oil change! Enjoy your new SUV! Best, Joe Wajda, GM

November 05, 2015

Could not resolve a mojor manufacturer defect. Service staff is very pleasant and accommodating. Unfortunately, my service issue was not resolved for over a month. The service center is old and sm More

by JGALIFI
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lou Zuluaga
Nov 13, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello JGALFI, As you know and have stated (thank you for doing so), we are trying to work with the manufacturer on this issue and are currently under a massive renovation and expansion. We will continue to work with you, as we do other customers, to achieve 100% satisfaction. Thank you for all your feedback and patience. Best, Joe Wajda, GM

November 04, 2015

Service on 11/03/15 I was extremely pleased with the service and attentive treatment I received for my jeep Cherokee. I brought the vehicle in for an oil change and two More

by SWOODWARD0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, who drove me back and forth to my office and the girl in service, can't remember her name, but not one listed.
Nov 04, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello SWOODWARD0, Thank you so much for leaving such a kind review for our service department. I am so pleased that we were able to fix up your Cherokee and get it back in tip-top shape quickly. We understand that having to get your car serviced can be an inconvenience, so we do our best to make it easy and pain-free. John is always willing to do whatever it takes to help a customer, and he is always more than happy to pick up and drop off customers. John is a valued member of the World Jeep team, and we are lucky to have him. I am pleased that we were able to meet your schedule and had your car ready when you needed it. This is so important, because we know how difficult life can be without your vehicle. I really appreciate that you continue to choose World for your Jeep's servicing and we look forward to seeing you again for your next oil change! Best, Joe Wajda, GM

November 03, 2015

Outstanding Buying/Leasing Experience I just leased a new 2016 Jeep Cherokee Limited from World Jeep Chrysler Dodge Ram located in Shrewsbury NJ. My Sales Associate was John Suell. This wa More

by DJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Suell, Gary Yudilevich
Nov 03, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi Dieter W., First of all, let me say thank you for leaving such a beautiful, heartfelt review. It made my morning! I apologize for the construction, but I am so thankful that you gave us a chance to show you what we have to offer. Congratulations to you and your wife on your new Jeep! You made a great choice; not only is the Cherokee beautiful but it also handles wonderfully in all types of conditions. It's great to hear that John was able to help you and your wife find exactly what you were looking for, and that he helped to make the car buying process easy and stress-free. John is a vital member of the World team and he does an awesome job representing our dealership. I know that he would be honored to hear all the wonderful things that you had to say about him, and thank you for recommending him. I hope that you and your wife enjoy your new SUV, and please let us know if you ever need anything else or have any questions in the future! Best, Joe Wajda, GM

November 03, 2015

Fantastic Service Department I can't say enough about the level of service provided by the World Jeep staff. I have been bringing my Jeep there for service for several years and More

by Tom C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Zuluaga
Nov 03, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello Tom, Thank you so much for leaving such a kind review about our service department. I am happy to hear that Lou has always taken good care of you and your Jeep. Lou is an important member of not only our service department, but also our entire World Jeep team. He has a lot of integrity and he really enjoys helping his customers. We understand that having to get your car serviced or repaired can be an inconvenience, so we do our best to make the process as quick and stress-free as possible. I really appreciate that you continue to choose World, and I look forward to seeing you again in the future! Warmly, Joe Wajda, GM

November 03, 2015

Great experience!!! I started the process of buying a new car about 6 months ago. I have researched many different makes and models and visited multiple dealerships (som More

by DAVE.FARBER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Cary
Nov 04, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello Dave.Farber, Thank you for taking the time to leave such a thoughtful review. Congratulations on your new Renegade! You made a great choice. The Renegade is not only fun to drive, but it drives well in all conditions. I admire that you did your research to find out the exact car that you wanted. I am so happy that Kenny was able to provide you with an enjoyable and stress-free car buying experience. Kenny is an important member of the World team and he is always willing to go the extra mile to satisfy his customers. He does a great job representing World, and please take him up on the offer to contact him if you have any questions or need any assistance in the future. We are always happy to help in anyway that we can. Thank you for choosing World and enjoy your new Renegade! Warm Regards, Joe Wajda, GM

November 02, 2015

Great Team In 40 years of dealing with Car Dealerships I have never had a good experience. That all changed with the people at World Jeep Chrysler Dodge Ram. T More

by CHUCKM.MOORE99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Iannicelli, Daniela Ferreira
Nov 02, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello CHUCKM.MOORE99, Wow, your review blew me away, and made me so happy! I am thrilled that our service department has been able to provide you with such positive servicing experiences and that we were able to assist you. We understand that having to get your car serviced or repaired can be a hassle and inconvenient, so we do our best to make the entire process as quick (yet efficient) and stress-free as possible so that we can get your car in tip-top shape and back on the road. I really appreciate your kind words, and I look forward to seeing you again in the future! Thank you for making my day with your beautifully written review. Best, Joe Wajda, GM

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