
World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
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World Jeep Excellet sales person Kelly Mazza . Like that was able to use same sales representative for my 2nd purchase at dealership. Quick and to the point nego Excellet sales person Kelly Mazza . Like that was able to use same sales representative for my 2nd purchase at dealership. Quick and to the point negotiation. Excellent finance rep as well. More
A real person not a sales robot. I came to this dealership after 6 or 7 others with a price on a 2015 Dodge Dart from TrueCar, they did not have it in stock but did have a 2016. After I came to this dealership after 6 or 7 others with a price on a 2015 Dodge Dart from TrueCar, they did not have it in stock but did have a 2016. After they could not match the price they were able to work with me to get a price that was more than fair. They also gave me fair price on a trade in which was great. Ken was the salesmen and he was great to work with. I felt like I was working with a actual person and not someone who waned to sneak his way into me buying the car. A definite breath of fresh air in the car buying game! More
Fast, Friendly and great service! Tom was great! I came in for an oil change and they actually replaced my drip pan. It was so quick and he could not be more friendly! Thanks Tom! Tom was great! I came in for an oil change and they actually replaced my drip pan. It was so quick and he could not be more friendly! Thanks Tom! More
First oil change Great first oil change, was complimentary via the VIP program due to having purchased my new Jeep Compass from World Jeep. Was very quick, took about Great first oil change, was complimentary via the VIP program due to having purchased my new Jeep Compass from World Jeep. Was very quick, took about 40 minutes, in and out. More
Could not resolve a mojor manufacturer defect. Service staff is very pleasant and accommodating. Unfortunately, my service issue was not resolved for over a month. The service center is old and sm Service staff is very pleasant and accommodating. Unfortunately, my service issue was not resolved for over a month. The service center is old and small and may not have the inventory of parts needed to quickly correct problems. I was not satisfied with the final repairs, the condition of my vehicle upon pickup and subsequent debate with the service manager about these issues. Eventually they made another effort to resolve the problems. It was better, but still not as it should be, but that is the fault of the manufacturer not the service dept. More
Service on 11/03/15 I was extremely pleased with the service and attentive treatment I received for my jeep Cherokee. I brought the vehicle in for an oil change and two I was extremely pleased with the service and attentive treatment I received for my jeep Cherokee. I brought the vehicle in for an oil change and two recall matters. There was no wait time, any questions I had were answered. I asked to have my car returned by a specific time and that was accomplished. I am only 3 blocks from the dealer and was driven back to my office and then picked up when my car was ready. Every one I dealt with was courteous and professional....also knowing their job. More
Outstanding Buying/Leasing Experience I just leased a new 2016 Jeep Cherokee Limited from World Jeep Chrysler Dodge Ram located in Shrewsbury NJ. My Sales Associate was John Suell. This wa I just leased a new 2016 Jeep Cherokee Limited from World Jeep Chrysler Dodge Ram located in Shrewsbury NJ. My Sales Associate was John Suell. This was without doubt, the best buying experience in my 50 plus years of purchasing and or leasing vehicles. There was no pressure, no BS, no need to hassle over price, everything went about as well as anyone could expect. My wife and I were out the door in the vehicle we (she) wanted in less than 4 hours. I would highly recommend this Dealership and especially John Suell to anyone looking for any of the vehicles they offer. (Don't let the rough "under construction look" keep you away. We almost left, glad we didn't) Dieter W. More
Fantastic Service Department I can't say enough about the level of service provided by the World Jeep staff. I have been bringing my Jeep there for service for several years and I can't say enough about the level of service provided by the World Jeep staff. I have been bringing my Jeep there for service for several years and have always felt like I have been treated right. Lou has always been straightforward and helpful taking the time to address any concerns or issues. The service staff is top notch. Thank you all for taking care of me and my Jeep!! More
Great experience!!! I started the process of buying a new car about 6 months ago. I have researched many different makes and models and visited multiple dealerships (som I started the process of buying a new car about 6 months ago. I have researched many different makes and models and visited multiple dealerships (some more than once). I found a deal on the internet that I liked for the car I wanted which was the new 2015 Jeep Renegade. I had everything I needed with me to make the process easier, but most dealerships (sales people, sales managers) give you the run around. I sat down with Kenny, and told him about the deal I found on the internet. The status of the car said "in transit", however, it was on the lot so he helped me find it to look it over and make sure that it was what I wanted. After that, we settled on the deal that I wanted with one minor exception. I was hoping to get more for my trade in (I had been offered more by other dealers), so I had to come up with a small amount of cash up front and the lease is 3 more months than I wanted. Other than that, this was the best experience I've ever had purchasing a car and Kenny even helped me out with a few things when I went back to deliver the up front cash. He was by far the nicest car salesperson I have ever met and I would recommend him to anyone looking for a Jeep/Chrysler/Dodge/Ram. Even though the transaction is complete, he gave me his card, and told me not to hesitate one bit if I have any questions or any service issues with the car. Just a great experience!!! More
Great Team In 40 years of dealing with Car Dealerships I have never had a good experience. That all changed with the people at World Jeep Chrysler Dodge Ram. T In 40 years of dealing with Car Dealerships I have never had a good experience. That all changed with the people at World Jeep Chrysler Dodge Ram. The service department there give superb service. They are delightful to talk to. Always return your call. Follow-up with every representation they make. They worked very hard to make me feel like it was important to them to get the job done for me. They are polite and outstanding representatives of your of Chrysler Corporation, and their Dealership. Because of them, I will not buy my next car from anywhere else except WJCDR.... More