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World Chrysler Dodge Jeep RAM

Shrewsbury, NJ

4.7
2,020 Reviews

681 Shrewsbury Ave

Shrewsbury, NJ

07702

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Showing 2,020 reviews

October 17, 2015

3 time customer Just purchasedt 3rd car since 2008, very very happy with all services. I would never go anywhere else for a Jeep. From sales to service always a ple More

by Denise LG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fein
Oct 19, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello Denise LG, Thank you so much for your sweet words and for being such a loyal World customer. We really appreciate that you continue to choose us. Congratulations on your new car by the way! I am so pleased that you have had such great experiences with our sales and service departments. We do our best to assist our customers in anyway that we can, and we feel it is only right to offer fair prices. The pleasure has been all ours Denise. Thank you again, and enjoy your new car! We look forward to seeing you again in the future. Warmly, Joe Wajda, GM

October 16, 2015

Can't get it right. Came there now TWICE for a repair in my Jeep Wrangler.. The hard too was leaking( I've never taken the hard too or t tops off...). Truck is BRAND NEW More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lou Zuluaga
Oct 19, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello, I'm sorry that you were disappointed in your service experience with us. We appreciate your patience. I recommend calling ahead for service appointments because sometimes we get busy, and I know that having to wait for a long period of time for your car to get serviced can be a hassle. I apologize for the inconvenience, and I look forward to getting your Jeep back in perfect working order. Thank you for your feedback. Best, Joe Wajda, GM

October 15, 2015

Aspen Water Pump First time customer, very satisfied with service. My new Chrysler dealership. Would never go back to Buhler! Was kept informed of progress, vehicle d More

by momrox18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Papa, Daniela Ferreira
Oct 16, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi momrox18, Thank you so much for your sweet words, and welcome to the World Jeep Chrysler Dodge Ram family! I am excited to have you on board! I am so happy to hear that Daniela and Tom were able to provide you with a positive service experience. They do their best to ensure that service appointments are as stress-free and easy as possible, as we know that customers are eager to get back on the road. Tom and Daniela do an excellent job taking care of World Jeep's customers, and we are lucky to have them on our team. Thank you again, and we look forward to seeing you again in the future! Warm Regards, Joe Wajda, GM

October 14, 2015

Excellent service. We are very happy with the service department. Fast, efficient, reliable service. Made appointment. Did not have to wait on line. Very comfortable wai More

by jetwintzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT Colville, Lou Zuluaga, Kenneth Cary, Tom Papa
Oct 14, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi jetwintzer, Thank you for taking the time to leave a review about your service experience. It is our goal to make the car servicing process as easy and painless for the customer as possible, so I am happy that you were comfortable and did not have to wait long for your car's services. Our service team works well together to ensure that customers have as pleasant of an experience as possible, and they are vital to World Jeep's success. Thank you for being a loyal World customer, and we look forward to seeing you again in the future! Best, Joe Wajda, GM

October 13, 2015

GREAT EXPERIENCE KELLY MAZZA AND JT MADE THE ENTIRE TRANSACTION VERY PLEASANT, OFFERED REFRESHMENTS ON A FEW DIFFERENT OCCASIONS AND MADE EVERYTHING COMFORTABLE, UNLIK More

by ROSCO883
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT Colville, Kelly Mazza
Oct 14, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi ROSCO883, Thank you for your kind review. I admire your enthusiasm, and I am so happy that you are so excited about your new car. Congratulations on the new purchase! Kelly Mazza and JT are important members of the World Jeep team; they do they're best to make car buying stress-free and positive. They do a great job representing our dealership, and we are lucky to have them on the World Jeep team. Thank you again for choosing World Jeep and enjoy your new car! Best, Joe Wajda, GM

October 13, 2015

As usual, good service! Service scheduling is easy and efficient. The vehicle is done when promised which is fantastic. Can't say enough about Tom Papa, he is the best! More

by Mark - NJ
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Papa
Oct 14, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello SiteDrifter, Thank you for sharing your service experience with us! I love hearing when customers have great service experiences. I know that no one looks forward to getting their car serviced, but Tom does a great job making the experience a positive, hassle-free one. Tom has a lot of integrity, and he is a valued member of the World Jeep team. Thank you for continuing to chose World for your car services and we look forward to seeing you again in the future! Warmly, Joe Wajda, GM

October 13, 2015

Down to earth Bill and JT made buying my Ram painless and easy. Just honest answers, pleasant atmosphere, and over all great experience. So easy, 2 weeks later, my More

by RAMJAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT Colville, Bill Morgan
Oct 14, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi RAMJAM, Congratulations on your new Ram and and your wife's new Jeep! I'm honored that you were so happy with your experience with Bill and JT that you chose to purchase a Jeep with us too! Bill and JT really care about making the car buying experience relaxing, simple, and fun. They are very hard workers and are always more than willing to go the extra mile for the customer. They are essential to the World Jeep team, and we are lucky to have them on our team. Thank you for the review and a HUGE thank you for continuing to choose World Jeep! Enjoy your new trucks! Best, Joe Wajda, GM

October 12, 2015

Great Experience Brought my Chrysler 300 in for service and the service dept took care of everything and provided me with a loaner car when the repairs took more than More

by MANNYSEA18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Papa, Daniela Ferreira
Oct 12, 2015 -

World Chrysler Dodge Jeep RAM responded

Hi MANNYSEA18, Thank you for your review and for taking your Chrysler 300 to our service department at World Jeep. I am pleased to hear that you had a positive service experience with us. We know that having to get car your repaired can be a hassle, so we do our best to make it as easy and convenient as possible. I'm glad that we could help you out with a loaner car- it's the least we could do. Thanks again, and if you need anything else in the future please feel free to call us or stop in. Warm Regards, Joe Wajda, GM

October 12, 2015

Recall Notice & Oil Change/Tire Rotation Servicing I was very pleased with the friendly and courteous treatment that I received from the staff at the Service Counter when I checked in. They treated me More

by JIM K
Recommend Dealer
Yes
Employees Worked With
Tom Papa, Daniela Ferreira
Oct 13, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello JIM5, Thank you for taking the time to share your service experience with us. I am so pleased to hear that you had a positive visit with us and that Tom and Daniela were able to assist you in your car's services. We know that having your car serviced can be a hassle, so we do our best to make it as pleasant as possible. Daniela and Tom are valued members of the World Jeep team, and they are always willing to go the extra mile to help our customers.They do an excellent job representing our brand. Thank you again, and happy driving! Best, Joe Wajda, GM

October 09, 2015

Good guy I had pleasant no bs deal w Bill Morgan and highly recommend working w him if you are interested in getting into a car. I got what I wanted at a reas More

by Leaser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Morgan
Oct 12, 2015 -

World Chrysler Dodge Jeep RAM responded

Hello Leaser, Thanks for leaving a review. I'm so happy that Bill was able to help you find exactly what you were looking for at a fair price. Bill is a hardworking, genuine guy, and he has a lot of integrity. He is a valued member of the World Jeep team, and I am so happy that he provided you with a great experience. Congratulations on your new car, and please feel free to give us a call or stop in if you need anything in the future. Best, Joe Wajda, GM

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