
World Chrysler Dodge Jeep RAM
Shrewsbury, NJ
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World Jeep, Chris Ryan Words cannot express the service I received from World Jeep & EAPECIALLY our salesman, Chris Ryan. He outdid himself to accomodate me, & even came in Words cannot express the service I received from World Jeep & EAPECIALLY our salesman, Chris Ryan. He outdid himself to accomodate me, & even came in on a day off because I was there. Never in all my years of leading have I been treated with such professionalism & on the spot responses. Chris Ryan was an absolute pleasure to deal with. There should be more employees like him! More
Water Pump Magic Luis and the service support staff are fantastic. I live in Virginia and I have been working the summer season for the Park Service at Sandy Hook. Luis and the service support staff are fantastic. I live in Virginia and I have been working the summer season for the Park Service at Sandy Hook. Whenever I have needed routine maintenance service, I would schedule an appointment with World Jeep. On Wednesday night before Thanksgiving, my coolant-low light came on. My vehicle was un-useable for any travel of any significant distance. On Friday, I came in without an appointment and Luis immediately shared his experience considering the possibilities regarding my vehicle and setting my expectations for several scenarios. It appeared the water-pump was the issue and there is a recall for the water pump but no "new" part number for the upgraded part. Luis kept me informed regularly, diagnosing the problem, developing a solution between World Jeep, FCA and myself. I am very impressed with the entire RAM family including World Jeep and especially Luis. More
If Frantz is in the house, go straight to his desk When you put a lot of thought and research into the purchase of a vehicle, you want the person that sells you the car to be very knowledgeable an When you put a lot of thought and research into the purchase of a vehicle, you want the person that sells you the car to be very knowledgeable and comfortable to talk with. After some disappointing visits to several Jeep dealers, we had the good fortune to meet with Frantz Napoleon and we immediately knew there was no need to look any further. If you're fine with the typical high pressure, fast talking salesperson that talks at you and can't answer all of your questions, then Frantz is not the guy for you. Frantz immediately wins you with his kind smile and follows through with a refreshing sincerity that you wouldn't expect from someone at a car dealership. You can buy a car anywhere, but if you want to feel really good about your purchase, Frantz is the reason to buy your car at World Jeep. If Frantz is in the house, go straight to his desk!! More
Finally Happy with a Dealership I went to another dealership and they could not seem to give me a good deal. Then they kept calling me to ask me to return and work on a deal. I felt I went to another dealership and they could not seem to give me a good deal. Then they kept calling me to ask me to return and work on a deal. I felt that if they could not give me a good deal while I was there it was not worth it. I did not want to go into a dealership again so I started looking on line but had questions so I used the online chat and spoke to Michelle Ryan. She helped answer some questions and aided me to go back into a dealership. I then worked a deal out with Bruce. It was better than the other dealership I went to. He was not pushy and understood my financial concerns. Bill showed me how the car worked and told me I can contact him at any time to go over anything again or if I have any further questions. More

What I asked for I first contacted Beth Conway about talking to someone about a new car as my current lease was ending. She quickly put me in touch with TJ Trippe. The I first contacted Beth Conway about talking to someone about a new car as my current lease was ending. She quickly put me in touch with TJ Trippe. The best part about TJ was that he was willing to share his expertise via text. He answered all of my questions and negotiated fairly. When my husband and I went in to World Jeep to test drive the 2018 Jeep Compass, TJ took his time to talk with us. I didn't feel pressured at all. Ultimately, I leased a Compass and Bill Morgan, the car dealership advocate was just amazing. He went over every bell and whistle that the car had. I highly recommend World Jeep! More

2016 Mustang 5.0 Went to Jeep World yesterday to to look at a 2016 Mustang I saw advertised online. I met Chris Ryan in the parking lot as I was looking for the car. H Went to Jeep World yesterday to to look at a 2016 Mustang I saw advertised online. I met Chris Ryan in the parking lot as I was looking for the car. He had the keys with him and allowed my wife and I to take it for a test ride. He worked with us and made purchasing the car a pleasure. We never felt pressured or rushed. He was excellent and very knowledgeable. We then met Bill Morgan the consumer advocate who sat with us and answered questions, assuring us that he would be the person to go to if we had any problems. Our satisfaction was of the utmost importance to him. We then met Brianna DiBella who thoroughly explained everything to us. She couldn't have been more professional and completed the transaction. I couldn't be happier. Bill Hoffman More
Excellent Service in leasing my new Jeep Great experience today with Chris Ryan in leasing my new Jeep. Fast, efficient, courteous and professional. Brianna assisted with financing and paperw Great experience today with Chris Ryan in leasing my new Jeep. Fast, efficient, courteous and professional. Brianna assisted with financing and paperwork, which made the process very easy. More
Pleasant Leasing a vehicle was quick and painless. Our salesman was quick, direct, and to the point. No BS. We appreciated the “no run around” approach. This i Leasing a vehicle was quick and painless. Our salesman was quick, direct, and to the point. No BS. We appreciated the “no run around” approach. This is our second vehicle from World, I can’t imagine there won’t be a third. More

Great Experience! TJ and Mike were excellent to deal with. The process was easy and everyone was very accommodating. I would definitely recommend World Jeep to anyone TJ and Mike were excellent to deal with. The process was easy and everyone was very accommodating. I would definitely recommend World Jeep to anyone in the market for a new vehicle. More

amazing! mike was amazing. he made the experience quick and enjoyable. bill morgan was also very helpful when it came to figuring out everything inside the car mike was amazing. he made the experience quick and enjoyable. bill morgan was also very helpful when it came to figuring out everything inside the car! i will definitely be returning in the future!! More