World Chrysler Dodge Jeep RAM

Disappointed My car was in for warranty work....They had to pull apart my center console....all my belongings were dumped out and thrown back in the center console My car was in for warranty work....They had to pull apart my center console....all my belongings were dumped out and thrown back in the center console..not where they belonged..also my shifter wasn't assembled properly...and an aux light switch wasn't reinstalled properly...lack of attention to detail ?? I just hope they actually fixed my car More

Did what they promised. The team corrected the problem and delivered on their promise to fix things if they were not right. Glad to have Carmen and his team make it right. The team corrected the problem and delivered on their promise to fix things if they were not right. Glad to have Carmen and his team make it right. More

Fast sale and great service Mike is the best! I called him that morning and gave my budget and by 7pm I had a car that worked for me and was super awesome. He listened to my conc Mike is the best! I called him that morning and gave my budget and by 7pm I had a car that worked for me and was super awesome. He listened to my concerns and found me the perfect vehicle. Definitely recommend Mike to anyone looking for a car at this dealership. You won't be hassled and you'll feel great about your purchase. More

Professional Easy to schedule a timely appointment, took van in on time, manager kept me updated at all times, work was done fast and at a reasonable price. Easy to schedule a timely appointment, took van in on time, manager kept me updated at all times, work was done fast and at a reasonable price. More

Quick easy almost enjoyable from the start on the internet Very helpful and knowledgeable staff easy to work with from the start on the internet to the finance person everybody was knowledgeable and very helpf Very helpful and knowledgeable staff easy to work with from the start on the internet to the finance person everybody was knowledgeable and very helpful More

Customer service is great Air bag recall, got in and out in less time than indicated on notice I received. Never had any issues with your service. Hope to continue to get the Air bag recall, got in and out in less time than indicated on notice I received. Never had any issues with your service. Hope to continue to get the Jeep serviced with you. More

Rude service manager The women I spoke to on the phone was pleasant and welcoming. It was 1:45 on Saturday of Labor Day weekend and I needed a bulb for my left front headl The women I spoke to on the phone was pleasant and welcoming. It was 1:45 on Saturday of Labor Day weekend and I needed a bulb for my left front headlight. She told me if I came right away they could help me. I was 2 minutes away and so I went. The young man who met me by my car was friendly and helpful. When I went inside the service manager was very rude and repeatedly let me know they were closing at 3 and made me feel that because I was a walk in he was annoyed. He asked me if I was aware that I had outstanding recalls that hadn't been addressed when I said yes and started to explain he rolled his eyes and said"I just wanted to make sure you were aware of them". I told him a close friend owns Napa Auto parts in Atlantic Highlands and he told me if the bulb was an LID it may cost around $80. When the service technician checked which bulb it was the manager told me it was the low beam bulb and they had 1 in stock but it "wasn't any $80! It would be around $250 plus an hour of labor which would be about $150 and would take an hour. When I hesitated he looked at his watch and said he needed a decision because they closed at 3! So I said I guess I have to. Then I called my friend from the Napa store and he said don't do it. So I changed my mind. He was annoyed and shaking his head saying (this is what you get when you try to help people!). I couldnt wait to get out of there and will never go back! More

had a great experience Mike Fein was a pleasure to work with, very informative and helpful with the whole process. Michelle followed up with me and responded immediately to Mike Fein was a pleasure to work with, very informative and helpful with the whole process. Michelle followed up with me and responded immediately to my interest thru e-mails and phone calls. More

Jeep Purchase I walked into Jeep World and knew exactly what I wanted to lease. Within 15 minutes I was signing paperwork for the lease. No needless haggling back I walked into Jeep World and knew exactly what I wanted to lease. Within 15 minutes I was signing paperwork for the lease. No needless haggling back and forth. More

Easiest car buying experience ever. My email inquiry was promptly answered. I was greeted at the door by Bruce and told him what I wanted. He found the Jeep I wanted and gave a trade in My email inquiry was promptly answered. I was greeted at the door by Bruce and told him what I wanted. He found the Jeep I wanted and gave a trade in value for the one I had. The car buying experience was very fast and professional. I would recommend Bruce and this dealership for an effortless car buying experience. More