World Chrysler Dodge Jeep RAM

excellent everyone at world jeep was very nice to work with ,,world jeep employees were very knowledgeable and knows there products very well..would highly reco everyone at world jeep was very nice to work with ,,world jeep employees were very knowledgeable and knows there products very well..would highly recommend to friends and family .. More

EZPZ service experience I was very pleased with my recent visit at your service center. No issues to report . everything I asked for and time I needed it done do was complete I was very pleased with my recent visit at your service center. No issues to report . everything I asked for and time I needed it done do was completed as planned More

I drove 2 hours for this place!! I was dealing with Ivon via phone! She helped me get the appointment and answered questions about the vehicle over the phone since I lived far. I was I was dealing with Ivon via phone! She helped me get the appointment and answered questions about the vehicle over the phone since I lived far. I was late for my appointment because I live far and traffic so she was gone but still texted me from home to make sure I made it okay! Near me all dealerships were so over pushy! I found the jeep I wanted online and I walked right in to TJ and he asked if I needed help finding someone I said Ivon he said she left for the day. However he walked me out to find the jeep and right from the jump he was laid back very knowledgeable and didn't make me want to run off the lot. I wasn't planning on buying the jeep but it all worked out they gave me a great deal! It went seemless I will definatley be back!!! Thanks TJ UR THE MA 🙌 More

Very Pleased Purchased my vehicle from World. Very happy with the service. Always efficient and they don't keep me waiting when I have an appointment. I am alway Purchased my vehicle from World. Very happy with the service. Always efficient and they don't keep me waiting when I have an appointment. I am always on a schedule with work and usually have to wait for my car. So their service department works for me. Plus they always wash your car. I even purchased a oil change and tire rotation package. Great Service!!! More

Lube Oil & Filter Scheduled my appointment for 1;30 and arrived 5 minutes early. We prepaid for oil changes but the person who was checking me in stated I would have to Scheduled my appointment for 1;30 and arrived 5 minutes early. We prepaid for oil changes but the person who was checking me in stated I would have to pay as we should only receive 2 free oil changes. I protested and we went back and forth several times and he finaly said he would check with sales person to see who was correct. After 30 minutes waiting my car was pulled into the shop and put up on a lift. 60 minutes later it was taken down and after another 10 minutes was taken out of the garage. All told it took one hour and 10 minutes for an oil change and the service person did find out that we did not have to pay for the oil change but never said anything about to me More

Friendly and efficient service Service was friendly and efficient. I have been buying and leasing jeeps from this dealership for more than 30 years and I am comfortable with the sal Service was friendly and efficient. I have been buying and leasing jeeps from this dealership for more than 30 years and I am comfortable with the sales staff and service staff More

Always helpful Went into World Dodge, Ram, Jeep for an oil change. Didn't have an appointment, but thought I'd try anyway. Even though they were pretty busy, they st Went into World Dodge, Ram, Jeep for an oil change. Didn't have an appointment, but thought I'd try anyway. Even though they were pretty busy, they still got me in and got me serviced in a timely manner. I've never had a bad experience with the service department there, and highly recommend them. More

Helpful I had an issue with my breaks and the service dept. was really helpful in fixing the issue. Carmen refused to let me leave without giving me a loaner I had an issue with my breaks and the service dept. was really helpful in fixing the issue. Carmen refused to let me leave without giving me a loaner and handling my problem. I am glad to say I received my car back quickly with great feedback from the employees working on it. More

Wonderful! Frantz Napoleon is an excellent car salesman, and I highly recommend him! After shopping around at multiple Jeep dealerships, I ended up at World Jeep Frantz Napoleon is an excellent car salesman, and I highly recommend him! After shopping around at multiple Jeep dealerships, I ended up at World Jeep, where I felt welcomed and was given excellent customer service. Frantz worked with me to give me the best deal, and ordered a new Jeep Compass for me. The factory did not get the Compass to me in time, so Frantz and Renny Henderson (sales manager) located one for me, and I had it in 2 days! Purchasing was a smooth process. Kristin Inaugurato (finance) helped me with purchasing a tire and rim warranty, and was a delight to work with as well! After my purchase, Bill Morgan (customer advocate) walked me through the ins and outs of my new Compass, and was extremely thorough! With my last car from another dealership, I left there feeling clueless about it. Bill showed me everything I needed to know, and assured me that I could call him at any time if I needed any help. Everyone was extremely friendly, and I will definitely recommend friends and family to come here! I can't thank the staff of World Jeep enough for my awesome experience!! I am one happy customer! More

Not happy. I went in to purchase a new car. traded in my old 200 which i had purchased several years ago from the same dealership and have had a totally differen I went in to purchase a new car. traded in my old 200 which i had purchased several years ago from the same dealership and have had a totally different experience. Last time everything was smooth. This time i have only received one key and have followed up three times being told to wait for a letter in the mail saying i would relieve a new key. I am moving to texas in a week and still have received nothing about my spare key which i should have had. I have not yet received my loan paperwork which i was told was through chrysler capital but when reading the purchase documents says the lender is world jeep dodge ram. How i have not yet received my spare key is baffling. How i have not yet received any loan paperwork is baffling. I am not happy because every time i attempt to call up i get blown off. when i step in everyone is super polite yet i cannot get an answer in regards too when i will get the paperwork and my first payment is supposedly due in a few days. how am i supposed to pay my bill to a lender with no paperwork or place to send the money? if the dealership is the one financing fine, how do i pay them? if it is chrysler why have i not yet recieved a letter. i check my mail every day. This can only be a mistake on the part of the dealership. More