Wow, where do I start? I found a truck on their website, which I will say was the best priced anywhere. The price alone was what lead me to World Class. I spoke with Bobby, the owner's son and worked out the deal with him over the phone. I live In Georgia so working with Bobby over the phone was a necessity. After a deal was reached, I wired the agreed upon amount IN FULL with no hesitation. Once Bobby verified that the funds were received, I booked a flight with a couple of days lead way for them to get the truck ready for my arrival. My wife and I flew up and caught an Uber from the airport. On our way to the airport the owner Mike called me. He asked when I was coming up to get the truck, I said "Well, I'm on my way now." He sounded shocked as if I had not already confirmed 3 times of my arrival date with Bobby. Mike said he was calling me because there was an issue with the truck. The issue was with the factory radio not working properly and that it had just happened that morning after they brought the truck from their extended lot. I told him I was taking the truck that day because I had already paid in full and flew up. He said he would place an order from the dealer for a replacement and mail it to me ASAP. I arrive to the dealership and rolled my luggage into the showroom. I spoke to the receptionist and several other salesman, who had no idea who I was or that I was coming to get my truck. I then spoke to the "Title lady" which happens to be Mike's Wife. She was even clueless as to why I was there. She was also asking how I planned to finance the vehicle...which I had already paid for IN FULL!! Finally they get things straight and get the truck to the lot, which should have already been done according to Mike. As they get the paperwork prepared I step out to look at the truck and talk with the guy who was cleaning it up. He slipped up and told me that the radio has been bad in the truck for over a week...... and that they had a local radio shop look at it. I go back in and the title lady said I am good to go with the truck...WHAT! I asked her if I needed to sign anything or if I could at least get a receipt. She said I didn't need anything, then thought about it as I stared at her dumbfounded and walked to the back. She came back out and said the finance lady was out and she didn't normally handle the finances, just titles. I then signed what she asked me to and got a receipt and a temp plate. After I left, no more than 20 minutes, the "title lady" called me and told me that I needed to sign some other paperwork. I had it mailed to my hotel and returned it. Oh yeah, that radio that was going to be sent ASAP took over 2 weeks. My temp tag expired and I had to get a letter from the "title lady" to cover me until I got my title a week after my temp expired. This made getting to work on the Military base an adventure. The business name is World Class Autos....in my opinion they are far from World Class!
Update 9/4/2018: I had the truck appraised and found out that there was frame damage that was never disclosed to me. The front and rear passenger doors were replaced. The whole passenger side was also painted, not very well I might add. The truck was repaired, but is only worth half of what I paid for it. I'm in search of a lawyer now.