World Ford Pensacola

Took care of problem . Very satisfied! Will take my car for service at this dealer. Very satisfied! Will take my car for service at this dealer. More

I have had a pleasant time every time I have come here. The people who work here are courteous and professional. The people who work here are courteous and professional. More

Thorough, knowledgeable, and quick. Thank you Sarah for being so knowledgeable and easy to talk to you had such a good attitude and listened well. Thankyou I LOVE MY TRUCK Thank you Sarah for being so knowledgeable and easy to talk to you had such a good attitude and listened well. Thankyou I LOVE MY TRUCK More

The service dept got my 2011 Taurus running again like new..Even though the diagnostic was expensive! new..Even though the diagnostic was expensive! More

We had an appointment to have our 2025 Explorer serviced. Moved it to the service bay as soon as we got there we waited in the very nice waiting room. Work completed in about an hour Moved it to the service bay as soon as we got there we waited in the very nice waiting room. Work completed in about an hour More

Sara was absolutely amazing and Justin the GM was amazing as well, customer service was excellent. Thank you! as well, customer service was excellent. Thank you! More

The staff is friendly. They are efficient and quick. The facility is clean and comfortable. They are efficient and quick. The facility is clean and comfortable. More

On the video the air filter looked dirty but was pretty blurry and hard to see. So when I got home I looked at it and it was dirty and probably should have been recommended to change. Everything else was g blurry and hard to see. So when I got home I looked at it and it was dirty and probably should have been recommended to change. Everything else was good and service was done in a timely manner. More

Check-in was quick and the wait time was reasonable. The service advisor was knowledgeable and courteous. The service advisor was knowledgeable and courteous. More

Went for an oil change and everything went good, except for when I went to pay. Was expecting to pay $59 for my oil change that I’ve seen advertised on their website, but instead paid about $25 more. If it for when I went to pay. Was expecting to pay $59 for my oil change that I’ve seen advertised on their website, but instead paid about $25 more. If it says $59, it should be $59, no gimmicks or anything sneaky. More