World Ford Pensacola

I am pleased with the service and with the quality in which Robert handled the service in which was needed even for the recall that was required which Robert handled the service in which was needed even for the recall that was required More

Poor communication. Failed to return calls in a timely manner. Outrageous quote for repairs without certainty that repairs would fix problem. Slow to contact warranty co Failed to return calls in a timely manner. Outrageous quote for repairs without certainty that repairs would fix problem. Slow to contact warranty company. Had our truck for 3 weeks More

Good customer relationship post purchase. Service department is well run and do great work, clean and orderly. Service department is well run and do great work, clean and orderly. More

I made an appointment for services needed on my F250. In and out in a reasonable time. Service advisor was awesome. In and out in a reasonable time. Service advisor was awesome. More

Only game in town. Had vehicle serviced here twice no problems. Overall vanilla experience. Done. Had vehicle serviced here twice no problems. Overall vanilla experience. Done. More

Got me in and out at my appointment time in an hour. Good information and video given Good information and video given More

Online service scheduling was easy. They provided what I needed on time with no upsale of things I didnt. They provided what I needed on time with no upsale of things I didnt. More

Actually took my truck in early and the service department started early.Fast, friendly service, very pleased department started early.Fast, friendly service, very pleased More

Always a pleasant experience for me when I make an online appointment that is acknowledged on time and that I’m given feedback along with safe operating practices for my vehicles’ best performance. Courtesy appointment that is acknowledged on time and that I’m given feedback along with safe operating practices for my vehicles’ best performance. Courtesy Service Advisors (Bryan, today) top customer service provided. Would recommend to everyone More

Check in was quick and easy. Adviser was kind and considerate. The waiting area is comfortable and a tad chilly which was nice! Adviser was kind and considerate. The waiting area is comfortable and a tad chilly which was nice! More