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World Ford Pensacola

Pensacola, FL

Overview
Reviews
Vehicles
4.5
1,046 Reviews
Call Dealership (850) 476-9050
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6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,046 reviews

June 15, 2024

Have tire issue,they said not covered . full cost. Not happy why,not.help me to understand More

by Terrydchris59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
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Helpful
June 15, 2024

While standing in the service area I was thinking, "wish i would have bought here." Very nice facility and the people are much friendlier. More

by esconiers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Babb
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Helpful
June 15, 2024

Amazing and quick service! Anything that I have needed was tended to! I even bought a car from them and that was more than a great experience! More

by andrien.anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judith, Chris Jones
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Helpful
June 14, 2024

Rapid scheduling and fast turnaround for recall fix on F150. Kevin Jardin in service did a great job getting everything done promptly. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jardin
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Jun 14, 2024 -

World Ford Pensacola responded

Hi Robert, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. If you have any further questions, please give us a call. We're always happy to help!

Helpful
June 14, 2024

I went for a conventional oil change for my Ford F150 and they did not want me to use that type of oil I have always used conventional oil. I ended up spending twice what I wanted and it seemed they did n More

by davidcornwell40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Blocker
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Jun 15, 2024 -

World Ford Pensacola responded

Thank you for sharing your experience. I apologize for the inconvenience you faced during your recent oil change. We understand the importance of using the type of oil you prefer and regret that this was not handled properly. Additionally, I'm sorry for any confusion with our billing system. Your feedback helps us improve, and we will address these issues with our team to ensure better service in the future. If there is anything we can do to rectify this situation or if you have any further concerns, please reach out to me directly. Thank you for bringing this to our attention. Nathan Cartwright General Manager n.cartwright@worldford.com

Helpful
June 14, 2024

Got an appointment right away, assistant was very helpful for me all set and complete service in a timely manner. More

by Bbrownac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maranda
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Jun 15, 2024 -

World Ford Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 12, 2024

Had a great experience buying a car from our salesman, Ryan Joyner. He was easy to work with and made it a stress free process. More

by Jake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Joyner
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Jun 13, 2024 -

World Ford Pensacola responded

Hi Jake, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 12, 2024

Had a great experience with Jerry McWatter in the service department. My car was fixed much quicker than I expected, and Jerry (Danny) was friendly and helpful. More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry (Danny) McWatter
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Jun 14, 2024 -

World Ford Pensacola responded

Hello Bob, we're happy you found Jerry to be so supportive during your experience here at World Ford Pensacola. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 11, 2024

The staff is always friendly, professional and attentive! The waiting room is clean, comfortable & inviting! My experience is always positive! More

by dana.enbn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jardine
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Jun 13, 2024 -

World Ford Pensacola responded

Hi, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
June 11, 2024

Very Pleasant and friendly in and out much quicker than quoted reminded me of next service needed at 60,000 miles. More

by msm85021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Jardin
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Jun 13, 2024 -

World Ford Pensacola responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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