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World Ford Pensacola

Pensacola, FL

Overview
Reviews
Vehicles
4.6
1,801 Reviews
Call Dealership (850) 476-9050
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6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,801 reviews

June 03, 2025

Excellent. I was please with the service.My service advisor got me in and out. More

by sknight7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor (Danny)
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June 03, 2025

The morning valet schedule/ arrival was a mess but afternoon was perfect! I also LOVE how the technician sent a video of the process, and an online copy of all the work and the report card on my Bronc More

by Worshipbarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason ?? scheduled the valet service
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June 03, 2025

My name is Ken Brown; I am an Army retired (Vet). I had a schedule appointment 31 May 2025/Saturday/ 7AM at the Ford Dealership in PCOLA. A situation came-up and the service Brittany was Off that day More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager Brittany
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June 03, 2025

Salesman Dalton was very knowledgeable about the vehicle. The whole buying process was very efficient. The facility was clean and inviting. More

by charlesrtr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Weihrauch
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June 02, 2025

Amazing service provided by World Ford Pensacola to replace all four tires in a timely manner and provide excellent updates on the process while waiting for service to be completed More

by Arthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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June 02, 2025

Very professional, took great care of my new vehicle. Service manager allowed me to use their office for a meeting while I waited. More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Karwagk
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May 31, 2025

The service assistant Katie was great and helpful. The time it took to complete the work by the repair center not good. It took three weeks. More

by stanley.watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
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Jun 02, 2025 -

World Ford Pensacola responded

Hello Stanley, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact General Manager jnegrete@Group1Auto.com

May 31, 2025

Very knowledgeable and helpful service team! Answered all my questioned and provided excellent recommendations to keep my vehicle up to date. More

by Randall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny McWatters
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Jun 02, 2025 -

World Ford Pensacola responded

Hi Randall, thank you for your kind review; we are happy to pass along your comments to the team here at World Ford Pensacola! Thanks again for the recommendation, and have an amazing day!

May 31, 2025

Great! Service was excellent and Timothy was polite. I’ll remember to use Timothy on my next visit! More

by pamcoleman01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Watts
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Jun 02, 2025 -

World Ford Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to Timothy here at World Ford Pensacola! We are always more than happy to assist you if anything else comes up. Take care!

May 31, 2025

Professional. Quality service. Friendly staff. They have serviced my vehicle several times and have always been through and fast. Great waiting area. More

by sparky4th55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert
Report | Print
Jun 02, 2025 -

World Ford Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at World Ford Pensacola! We are always more than happy to assist you if anything else comes up. Take care!

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