World Ford Pensacola

Very happy with the service. And Bryan who was my technician. I had an appointment and my car wasn’t taken immediately. I received updates on the status of my vehicle. And Bryan who was my technician. I had an appointment and my car wasn’t taken immediately. I received updates on the status of my vehicle. More

Horrible experience with this Dealer. Everything seem to be going good we agreed on the price of the vehicle and I wanted to put $1000 down at that moment. The salesperson. It’s Brayden, Everything seem to be going good we agreed on the price of the vehicle and I wanted to put $1000 down at that moment. The salesperson. It’s Brayden, told me that he would send me a link and not to give it to him over the phone. My credit card that is. So I waited half a day never got the link. In the meantime, I was looking for airline tickets to Florida for I live in another state. When I was about to buy a ticket, I got a text from Brandon telling me they sold the car to another person sorry. When I express my disappointment, he tried to make it my fault by saying they have a policy if I don’t have a plane ticket and proof that I’m buying it that they could sell it to someone else. I don’t know what their internal policies are but what got me mad is that he tried to make it sound like it was my fault when I offered him $1000 to hold a car for me and he wouldn’t take it. Why did they accept my offer if they intended selling it to someone else did they use me as a pawn to get a better deal to sell the car. I don’t know? But the fact that they try to make it sound like it was my fault that they do shady business was what we really got me mad.. I sent a complaint to his manager never heard from him. I wouldn’t trust this dealership. More

Had an amazing experience at the dealership the sales man and the finance department are top notch and the finance department are top notch More

Doing a good job keep it going and when your rotation the tires put the valve caps back on the tires all four tires thanks. the tires put the valve caps back on the tires all four tires thanks. More

Had my oil changed with Miranda. She is very knowledgeable and works very fast. The price was great. I had a coupon that I received in the mail and she honored it. I was happy with m She is very knowledgeable and works very fast. The price was great. I had a coupon that I received in the mail and she honored it. I was happy with my experience. More

Great service very efficient price was good had a coupon and I would recommend this service dept service advisor very professional and I would recommend this service dept service advisor very professional More

Kept my car longer than said. Did not have any accurate information when asked update Did not have any accurate information when asked update More

Had a fantastic experience. Experienced an incredible shaking on my F-250 while traveling to Pensacola. In spite of an already hectic schedule, the Service Department squeez Experienced an incredible shaking on my F-250 while traveling to Pensacola. In spite of an already hectic schedule, the Service Department squeezed me in, diagnosed the problem (tires were separating and needed replacing) and had me back on the road by the next morning. Everyone from my Service Advisor (Robert) up to the Service Manager was professional. cordial, and accommodating. Thank you, World Ford!! More

I took my truck in for an oil change and the service was amazing from the time I pulled on the lot. Great work! amazing from the time I pulled on the lot. Great work! More

Austin was very polite, answered ally questions. Had my vehicle in and out in no time! Had my vehicle in and out in no time! More