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World Ford Pensacola
Pensacola, FL
1,761 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,761 reviews
August 16, 2023
Completely astounded with super service and professionalism!!!! My first visit was met with greater than expected results. This first impression will last a very long time. Brandon and the auto professionalism!!!! My first visit was met with greater than expected results. This first impression will last a very long time. Brandon and the automotive technician were top shelf. Thanks for a one of a kind experience. More
by jlscott1957
Employees Worked With
Brandon
August 10, 2023
They shoved a hose in my sunroof track to keep the window from falling.. and charged me $600 for it. The window dropped an hour after I pulled away from the dealership and that’s when I figured out what they from falling.. and charged me $600 for it. The window dropped an hour after I pulled away from the dealership and that’s when I figured out what they did. Horrible horrible service. They also took 2 weeks to do this. I could say more but I’m so upset with them and it’s just getting me more upset to think about. More
by laurie
Employees Worked With
Jason McDonald, Sam Monarch, Jake Whitmore, Steve Bogan, Jeff Thompson, Jeff Beard, Bob Smith, Kendall Loper, Michael Shoemake, Sonic Fonacier
August 10, 2023
Dealership was clean and all staff:personnel that we dealt with were friendly and courteous. Salesperson that helped us was extremely kind and a jiy to work with. dealt with were friendly and courteous. Salesperson that helped us was extremely kind and a jiy to work with. More
by mugs44
Employees Worked With
Marco Barlow
August 10, 2023
Employees seemed to be confused. Several didn’t know they offered valet service. Then two days after my vehicle was returned the service writer texted me to come pick up my vehicle Several didn’t know they offered valet service. Then two days after my vehicle was returned the service writer texted me to come pick up my vehicle More
by doughertyedward
Employees Worked With
Brandon parker
August 09, 2023
The service center does a great job of accommodating me and getting my truck in for any oil change and tire rotation the day that I stop by. They even go above and beyond in getting recalls addresses while and getting my truck in for any oil change and tire rotation the day that I stop by. They even go above and beyond in getting recalls addresses while I am there or getting it scheduled to be completed before I left. More
by Mom_of_2
Employees Worked With
Katie Ferrell, Luke Webb
