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World Ford Pensacola

Pensacola, FL

4.6
1,845 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,845 reviews

November 21, 2023

Do not buy or service your vehicle here. They schedule appointments and then don’t service your vehicle. And then tell you that they won’t be able to work it in even after you schedule an ap More

by PlsFixMyTruck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott White, Zane Presley, Dan Blocker, Rick Manzoni
November 21, 2023

I bought the truck around 8 months ago and have been in the shop 5 times. I thought that ford would have some type of integrity in there trucks .. but all I be run into is mechanics finding ways to not do More

by Screen name
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon
Nov 22, 2023 -

World Ford Pensacola responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

November 17, 2023

I've newly moved to Pensacola and needing and oil change, I prefer dealership and reward points. I was so happy to see such a nice dealership, comfortable waiting room with coffee bar which is super nice to More

by justran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Boone
Nov 21, 2023 -

World Ford Pensacola responded

That sounds like a wonderful experience at World Ford in Pensacola! Finding a dealership that not only provides great customer service but also offers amenities like a comfortable waiting area with a coffee bar can make the maintenance experience much more enjoyable. Thank you for your business!

November 17, 2023

Service adviser friendly and good. In and out quickly I always use world ford for all my car needs More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White, Dan Blocker
Nov 18, 2023 -

World Ford Pensacola responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

Thank you for your hard work today! I appreciate you all for getting my car in quickly for repairs on the recall. Excellent job!! More

by zulager2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Morrow
Nov 18, 2023 -

World Ford Pensacola responded

You're welcome! It's great to hear your car's recall repairs were handled swiftly and efficiently. Safety recalls are important, and it's wonderful when our team can quickly address them. We thank you for your business and look forward to your next visit!

November 16, 2023

Service dept people was great and I will recommend them to my friends. I will be back fo service. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Blocker
Nov 18, 2023 -

World Ford Pensacola responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

Fast very professional very helpful mr boone was excellent and took care of me. Thank you Mr Boone More

by Jhelfert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Boone
Nov 16, 2023 -

World Ford Pensacola responded

It's fantastic to hear that you had a great experience and that Mr Boone provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

Made a last minute decision in my purchase and the sales team did a fantastic job. Finance department was great at explaining everything and overall it was an amazing experience. More

by trey_edgil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl
Nov 18, 2023 -

World Ford Pensacola responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

Great service. Knowledgeable attorney providers are there to help at every step. Frank and Dave did everything to make the visit great. More

by mt32507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, David
Nov 18, 2023 -

World Ford Pensacola responded

It's fantastic to hear that you had a great experience and that Frank and Dave provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 11, 2023

My gal Katie is the best! She always knows what’s going on and keeps me in the loop. Was told my part wasn’t in and yet here she has me covered for the recall on my car. Sh More

by mnmcoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
Nov 14, 2023 -

World Ford Pensacola responded

It's wonderful to hear that Katie has been the best, keeping you informed and going above and beyond to ensure your recall needs are taken care of. Your praise for Katie is truly appreciated. We appreciate your business. We look forward to assisting you in the future.

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