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World Ford Pensacola

Pensacola, FL

Overview
Reviews
Vehicles
4.6
1,846 Reviews
Call Dealership (850) 476-9050
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6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,846 reviews

November 11, 2023

My gal Katie is the best! She always knows what’s going on and keeps me in the loop. Was told my part wasn’t in and yet here she has me covered for the recall on my car. Sh More

by mnmcoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
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Nov 14, 2023 -

World Ford Pensacola responded

It's wonderful to hear that Katie has been the best, keeping you informed and going above and beyond to ensure your recall needs are taken care of. Your praise for Katie is truly appreciated. We appreciate your business. We look forward to assisting you in the future.

November 11, 2023

Terrible service. No updates/cost estimates. Untruthful. A gotchu attitude. Surprises many. Totally misinformed/ignored. More

by shivereustice2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin my go between.
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November 10, 2023

They offer friendly service and they kept me updated on the process. Kevin was great! More

by mwbrowndog77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jardine
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Nov 12, 2023 -

World Ford Pensacola responded

It's fantastic to hear that you had a great experience and that Kevin provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 10, 2023

This was the quickest and easiest process I’ve ever experienced when buying a vehicle. Matt was great! More

by ariancarney2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt (sales), Jeff Beard
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Nov 12, 2023 -

World Ford Pensacola responded

Congratulations on your new vehicle! We are thrilled that Matt provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 03, 2023

Thank you for completing the recall. It was nice that you used Lyft to take me to work. All the work was accomplished and I’m good to go. Thank you. More

by r.blalock3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Dickinson
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Nov 07, 2023 -

World Ford Pensacola responded

We are thrilled to hear that you had a nice experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 02, 2023

They were prompt and courteous, providing excellent service and support. And they were very helpful More

by Nicholas.j.Campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Blocker
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Nov 04, 2023 -

World Ford Pensacola responded

We are thrilled to hear that you had a prompt and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 31, 2023

Very professional and staff was very friendly and made sure they kept me updated on my car😁 More

by Marian Reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Lachance five stars, Scott White, Zane Presley, Dan Blocker, Rick Manzoni, Brandy Wells
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Nov 02, 2023 -

World Ford Pensacola responded

It's wonderful to hear that you had a very professional and friendly experience with our staff and that we made sure to keep you updated on the status of your car. Effective communication and a friendly approach can greatly enhance the overall service experience. Your positive feedback is much appreciated, and we are glad you had a great experience!

October 31, 2023

Nash Baker provided great customer service to us as he sold us a Honda Odyssey this morning. I would highly recommend World Ford Pensacola and Nash Baker. Thank you for a great car buying experience. More

by mmontgomery1960
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nash Baker
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Nov 04, 2023 -

World Ford Pensacola responded

Congratulations on your new vehicle! We are thrilled that Nash provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

October 27, 2023

Quality service department and friendly staff. They listen and follow up timely. Highly recommend them! More

by shawn.schnyder1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Foster
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Oct 31, 2023 -

World Ford Pensacola responded

It's wonderful to hear that you find the service department to be of high quality and that the staff is friendly, attentive, and prompt in their follow-ups. Your high recommendation is a testament to the quality of service you've experienced. Your positive feedback is greatly appreciated!

October 27, 2023

Danielle and her team did a great job, they are always very accommodating. I’ll definitely be back. More

by RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Glass
Report | Print
Oct 31, 2023 -

World Ford Pensacola responded

It's fantastic to hear that Danielle and her team provided you with great service and accommodations. Your willingness to return is a testament to their quality service. Have a wonderful day!

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