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World Ford Pensacola

Pensacola, FL

4.6
1,744 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,744 reviews

June 22, 2023

Judy did a fantastic job of getting things paid for vice me having to pay the whole amount for a certified preowned vehicle problem. More

by Bob Best
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Lachange
Jun 27, 2023 -

World Ford Pensacola responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Jun 27, 2023 -

Bob Best responded

Yes she did do a fantastic job!!

June 22, 2023

Salesman Blake was very helpful. The deal went very smoothly. It was a great experience in all. More

by Starvmarv16
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Blake Cannon
June 17, 2023

World ford Pensacola is one of the best dealerships here in the Town. Fully satisfied with staff behavior and performance and their quality of work. More

by USMAN ASLAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Demint
Jun 20, 2023 -

World Ford Pensacola responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 17, 2023

Bryan kept me informed with the repair progress that I requested. The vehicle was dropped off on a Wed with the expectation the work would be completed the following Fri or Sat. However, the two needed More

by Hutch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Fitterling
Jun 20, 2023 -

World Ford Pensacola responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 15, 2023

A 15 minute repair turned into 2. 5 hours, which is a big deal if you’re on a tight schedule. More

by steve.weathersby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
Jun 16, 2023 -

World Ford Pensacola responded

We are sorry to hear about the inconvenience caused during your recent visit to World Ford Pensacola. Your feedback is highly appreciated as it helps us to improve our services. We understand that the extended repair duration caused an inconvenience for your schedule and we would like to apologize for this. Our team strives to provide efficient and timely services to all our customers, and we apologize for not meeting your expectations on this occasion. Please be assured that we take your feedback seriously and we will make sure that this issue is addressed by our team. We greatly value your business and we would like to make sure that you are completely satisfied with your next visit. Thank you for bringing this matter to our attention. We look forward to serving you again in the future.

Jun 16, 2023 -

steve.weathersby responded

Thank you, and, I’m sure it’ll all work out in the long run.

June 15, 2023

Every time I’ve gone to World Ford for service, service advisors have been rude and unpersonable. If there was a closer Ford dealer, I would give them my business. Unfortunately this dealer has a monopoly More

by ratboyusn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Roberts was my advisor today
Jun 19, 2023 -

World Ford Pensacola responded

Thank you for bringing this to my attention. I apologize for what you have experienced with your service visits. I would like an opportunity to address your concerns and to earn your business, please contact me at n.cartwright@worldford.com. I look forward to speaking with you. Nathan Cartwright General Manager

June 14, 2023

I was greeted by a phenomenal associate, Michael Ashberry, who asked important questions geared to meet my needs while also being pleasant without being pushy. He and the financial director were am More

by rachelbpc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ashberry
Jun 16, 2023 -

World Ford Pensacola responded

We're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2023

Very easy to work with no pressure Gave me a Great price on my trade in will be back More

by Drreed54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaRon Smith
Jun 16, 2023 -

World Ford Pensacola responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 13, 2023

Micheal ash berry is an amazing dealer very diligent wit his pursuit he stayed over his hours to ensure we got a great vehicle. Mr sonic was very courteous and is also a amazing dealer. More

by Ericandrews84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal Ashberry , Michael Shoemake, Sonic Fonacier
Jun 16, 2023 -

World Ford Pensacola responded

Hi Ericandrews84, we are very happy to have provided you with such a positive experience!

June 13, 2023

Thanks you. I needed help and they came through. Going the extra mile replaced a car that was beyond repair More

by pixley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Agcaoili
Jun 16, 2023 -

World Ford Pensacola responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Jun 16, 2023 -

pixley responded

pixley@cox.net

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