World Ford Pensacola

Awesome service, professional staff and seemless service. We were kept informed throughout the whole process which extended over the whole day given the vehicle’s needs. We were kept informed throughout the whole process which extended over the whole day given the vehicle’s needs. More

Salesman Dalton was very knowledgeable about the vehicle. The whole buying process was very efficient. The facility was clean and inviting. The whole buying process was very efficient. The facility was clean and inviting. More

My name is Ken Brown; I am an Army retired (Vet). I had a schedule appointment 31 May 2025/Saturday/ 7AM at the Ford Dealership in PCOLA. A situation came-up and the service Brittany was Off that day I had a schedule appointment 31 May 2025/Saturday/ 7AM at the Ford Dealership in PCOLA. A situation came-up and the service Brittany was Off that day from work. She called me on Monday like a True Professional leader, and address the situation I encountered on Saturday, because of her actions I will continue to allow World Ford in PCOLA to be my auto motor center......Thanks a lot Brittany, keep providing good leadership at the dealership and for our community area. More

Excellent. I was please with the service.My service advisor got me in and out. I was please with the service.My service advisor got me in and out. More

The morning valet schedule/ arrival was a mess but afternoon was perfect! I also LOVE how the technician sent a video of the process, and an online copy of all the work and the report card on my Bronc afternoon was perfect! I also LOVE how the technician sent a video of the process, and an online copy of all the work and the report card on my Bronco. The delivery valet also provided a paper copy. I truly appreciate the dealership for transferring my records from Alabama. Awesome service all around. Thank you! More

Amazing service provided by World Ford Pensacola to replace all four tires in a timely manner and provide excellent updates on the process while waiting for service to be completed replace all four tires in a timely manner and provide excellent updates on the process while waiting for service to be completed More

Very professional, took great care of my new vehicle. Service manager allowed me to use their office for a meeting while I waited. Service manager allowed me to use their office for a meeting while I waited. More

The service assistant Katie was great and helpful. The time it took to complete the work by the repair center not good. It took three weeks. The time it took to complete the work by the repair center not good. It took three weeks. More

Very knowledgeable and helpful service team! Answered all my questioned and provided excellent recommendations to keep my vehicle up to date. Answered all my questioned and provided excellent recommendations to keep my vehicle up to date. More

Great! Service was excellent and Timothy was polite. I’ll remember to use Timothy on my next visit! Service was excellent and Timothy was polite. I’ll remember to use Timothy on my next visit! More