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World Ford Pensacola

Pensacola, FL

Overview
Reviews
Vehicles
4.7
1,939 Reviews
Call Dealership (850) 476-9050
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6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,939 reviews

October 31, 2023

Nash Baker provided great customer service to us as he sold us a Honda Odyssey this morning. I would highly recommend World Ford Pensacola and Nash Baker. Thank you for a great car buying experience. More

by mmontgomery1960
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nash Baker
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Nov 04, 2023 -

World Ford Pensacola responded

Congratulations on your new vehicle! We are thrilled that Nash provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

October 27, 2023

Quality service department and friendly staff. They listen and follow up timely. Highly recommend them! More

by shawn.schnyder1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Foster
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Oct 31, 2023 -

World Ford Pensacola responded

It's wonderful to hear that you find the service department to be of high quality and that the staff is friendly, attentive, and prompt in their follow-ups. Your high recommendation is a testament to the quality of service you've experienced. Your positive feedback is greatly appreciated!

October 27, 2023

Danielle and her team did a great job, they are always very accommodating. I’ll definitely be back. More

by RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Glass
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Oct 31, 2023 -

World Ford Pensacola responded

It's fantastic to hear that Danielle and her team provided you with great service and accommodations. Your willingness to return is a testament to their quality service. Have a wonderful day!

October 23, 2023

Great advisors took my vechicle in and got. The services I needed done in a timely manner More

by Baja5011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Demint
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Oct 25, 2023 -

World Ford Pensacola responded

We are pleased to hear that the advisors at World Ford Pensacola were great and that your vehicle's needed services were completed in a timely manner. Efficient service and a smooth process are crucial for a positive customer experience. Your positive experience is appreciated!

October 23, 2023

Always treat me with care. Very caring for the customer. Look forward to next visit. More

by Ksowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady in service
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Oct 25, 2023 -

World Ford Pensacola responded

It's wonderful to hear that you're consistently treated with care and that World Ford Pensacola is very attentive to our customers. Looking forward to your next visit is a testament to the quality of service you've experienced. Your continued satisfaction and loyalty are important!

October 23, 2023

Service writers and especially my mechanic is top notch. If love taking my Explorer to World Ford and knowing they treat my car, like their own More

by demmonh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jardine
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Oct 25, 2023 -

World Ford Pensacola responded

It's wonderful to hear that the service writers and your mechanic at World Ford are top-notch and provide you with exceptional service. Knowing that they treat your Explorer as if it were their own is a testament to their dedication and commitment to quality service. Your continued satisfaction is greatly appreciated!

October 21, 2023

Always kept me up to date on the status of the repair and costs. Very Friendly More

by Susan
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brandon Roberts
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Oct 24, 2023 -

World Ford Pensacola responded

Staying up-to-date on the status of repairs and costs is essential for transparency and a positive customer experience. It's great to hear that the service provider was very friendly and provided you with clear communication. We appreciate your business. We look forward to assisting you in the future.

October 21, 2023

This review is in regards to the service appointment I just had. This was by far one of the most disorganized, dissatisfying customer service experiences I’ve ever had. With exception to the guy who ende More

by Ra
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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October 19, 2023

Great customer service with large selection of vehicles to choose from. They worked with me to get the price I was looking for. More

by Mitch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Westley Devries, Steve Bogan
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Oct 20, 2023 -

World Ford Pensacola responded

It's wonderful to hear that you had a great experience with World Ford Pensacola's customer service and that we were able to work with you to meet your pricing needs. A large selection of vehicles and a helpful team can make the car-buying process more enjoyable. Your satisfaction as a customer is important to us.

October 18, 2023

Brought my 2021 F150 in for the 30k miles service package and paid for the "best" package they offered. I scheduled it in the afternoon to get the 10% discount (which only caps out at $50 but the site doesn' More

by Hourin279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Blocker
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