Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

World Ford Pensacola

Pensacola, FL

Overview
Reviews
Vehicles
4.6
1,796 Reviews
Call Dealership (850) 476-9050
View Awards

6397 Pensacola Blvd.

Pensacola, FL

32505

Directions

By Type

Showing 1,796 reviews

April 28, 2025

My salesman was a complete joke and didn't want to work with my bank. What should have taken an hour to complete the purchase took 5 hours. More

by Punkbilly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Will
Report | Print
Apr 30, 2025 -

World Ford Pensacola responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the information provided below so we can work toward a resolution. Nate Cartwright General Manager World Ford PENSACOLA 1-850-266-2159 n.cartwright@worldford.com

April 28, 2025

Danny did a great job of communicating with me and coordinating with my warranty company. He went a long way to making it an easy experience. More

by d.mccaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny in service.
Report | Print
Apr 30, 2025 -

World Ford Pensacola responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 27, 2025

Always very helpful and get great service. Service people are always attentive in let me know what is going on with my vehicle. More

by Emma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Apr 28, 2025 -

World Ford Pensacola responded

Emma, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 26, 2025

Fast and easy service every time. Miranda is excellent, great communication and customer service. 5 star More

by 98basketball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Foster
Report | Print
Apr 28, 2025 -

World Ford Pensacola responded

Hello, we're happy you found our staff Miranda to be so supportive during your experience here at World Ford Pensacola. We are always more than happy to assist you if anything else comes up. Take care!

April 24, 2025

Service was amazing and the representative named Austin gave amazing assistance. Had my truck back in less time than I thought. Very happy with service. More

by derekwhite000
Recommend Dealer
Yes
Employees Worked With
Austin Simms
Report | Print
Apr 27, 2025 -

World Ford Pensacola responded

Hi, we are very happy Austin has provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 24, 2025

When I brought my vehicle in for repair it appeared the problem would take several days to diagnose and resolve. Fortunately the technicians were able to make the necessary repair in one day. I appreciate More

by Viperkiller8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Karwack
Report | Print
Apr 27, 2025 -

World Ford Pensacola responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 24, 2025

The guy that helped me was awesome. Enjoyed the waiting area. Will be back again More

by Squeakylmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Report | Print
Apr 27, 2025 -

World Ford Pensacola responded

Hi, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

April 24, 2025

I worked with Danny the last few times I’ve been at World Ford Pensacola. Every time he’s been outstanding. I actually drive little further just for his service. Can’t recommend enough. More

by Koneil78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Apr 27, 2025 -

World Ford Pensacola responded

Hi, we are very happy Danny could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

April 24, 2025

Honest mechanics and the service advisors were prompt and helpful. They must be backed up as it did take some time to get my vehicle back but it cost much less the I thought and less they they quoted me ori More

by jwfogale
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
There were two advisors I felt with, mechanic's name unknown
Report | Print
Apr 27, 2025 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

April 24, 2025

Robert was great to work with and very professional. The world ford service department is very clean and user friendly. More

by Lindemann85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service
Report | Print
Apr 27, 2025 -

World Ford Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to Robert and the team here at World Ford Pensacola! If you have any further questions, please don't hesitate to reach out!

1
...
11
12
13
...
180