World Ford Pensacola

Great Got there this morning for a service didn't take long at all very friendly great bunch of people everyone was real nice couldn't get any better Got there this morning for a service didn't take long at all very friendly great bunch of people everyone was real nice couldn't get any better More

Easiest auto purchase in years I went in to have my car serviced for a recall and left with another vehicle in addition to the one I brought in. I purchased a used car at World Ford I went in to have my car serviced for a recall and left with another vehicle in addition to the one I brought in. I purchased a used car at World Ford and had a great experience. Robin H. was the salesperson and she did an excellent job from beginning to end to make it an easy and quick purchase. I recommend World Ford! More

Great customer service! I recently purchased a 2017 Mustang GT from Jim at World Forld Pensacola. Throughout the process, he was very professional and thoroughly answered any I recently purchased a 2017 Mustang GT from Jim at World Forld Pensacola. Throughout the process, he was very professional and thoroughly answered any questions I had. There was a small dent on the hood that I noticed after getting the car home and closely looking it over. After letting Jim know about the dent, he quickly got a service appointment scheduled for me and it was taken care of without any hassle. I am very satisfied with the level of customer service I received and I plan to be a long-time customer at World Ford. More

Great guy very nice Jim was very professional and ask questions to make sure we got into the truck we wanted at the right price we are very satisfied with Jim Jim was very professional and ask questions to make sure we got into the truck we wanted at the right price we are very satisfied with Jim More

We're Very Pleased My wife and I were put in contact with Jim and World Ford through the USAA Buyers Program. As with previous experience with the program, we're extreme My wife and I were put in contact with Jim and World Ford through the USAA Buyers Program. As with previous experience with the program, we're extremely pleased with the result. Jim promptly made contact with us and provided details on a vehicle that met our needs. We made an appointment and Jim had the example truck sitting at his office door when we arrived - and we used it to drive around looking at the full range of F-150's on the lot (good, varied selection). Jim made sure we were aware of the various differences in each vehicle as we looked at various models. It took 5-hrs to make our selection and another 2-hrs to do tax, trade, insurance, etc. and drive off the lot. Jim stayed with us: all in all, about 7-hrs (the appropriate amount of time for the number of trucks we saw that day). Jim made us feel at home throughout the process and we never felt rushed or pushed to close a deal. We're very happy F-150 owners and we look forward to working with World Ford as we move forward with our new vehicle. Also, Dean Allerheiligen has been very helpful in providing follow-up information to us concerning some of the new features (Sync 3) and how best to maximize their use. Thank you. More

Jim Knudsen professional agent Jim immediately established personal rapport with us and was very sensitive to our needs. He was patient with us and presented various options to us a Jim immediately established personal rapport with us and was very sensitive to our needs. He was patient with us and presented various options to us and spent ample time with us without trying to pressure us into a decision. He has excellent knowledge of the products and is an honor to his profession. More

Very pleasant experience We had been searching for a while for the perfect vehicle to replace our Focus. Jim and Robin were great to work with in getting us into an Edge spor We had been searching for a while for the perfect vehicle to replace our Focus. Jim and Robin were great to work with in getting us into an Edge sport. I noticed a Harley street glide when I came back to the dealer a few days later. Jim made my day by getting me a awesome deal on the bike I have been wanting for a while. Jim was patient and made the deal flow seamlessly. Thanks More

Jim Knudsen is the best! I have purchased several cars from Jim Knudsen and World Ford, and the experience gets better each time. Jim doesn't pressure you, is extremely knowle I have purchased several cars from Jim Knudsen and World Ford, and the experience gets better each time. Jim doesn't pressure you, is extremely knowledgeable, and truly understands the needs of his customers. He takes a lot of time with his customers and never makes you feel rushed while deciding on your purchase. If you are looking for a vehicle, Jim will provide you with an exceptional experience. I will definitely go back to Jim again. More

Very great customer service by Marco I live in California and I purchased my 2015 Corvette Z06 from World Ford Pensacola. Marco did an incredible job working with me to meet at a price we I live in California and I purchased my 2015 Corvette Z06 from World Ford Pensacola. Marco did an incredible job working with me to meet at a price we both agreed upon. He gave me a detailed description of the vehicle and its condition so I wont have to fly out to Florida. Along with the great customer service, Marco made sure my Z06 went onto the deliver truck safe and sound. More

First New Car - Exceptional Dealership/ Service! No one ever likes going to a dealership and dealing with the hassle of all the paperwork and haggling of prices. I went to the World Ford Pensacola De No one ever likes going to a dealership and dealing with the hassle of all the paperwork and haggling of prices. I went to the World Ford Pensacola Dealership with dread, fearing what the outcome would be and how much it would set me back financially. I can't even begin to explain how wonderful my experience was (although stressful at times). I had a super caring staff helping me out with the purchase of my 2016 Ford Fiesta. Russel fit me into the perfect vehicle, making sure it had all of the amenities that I had in mind, if you are to buy a car from this dealership I definitely recommend that you stop and find Russel. Steve was my financial manager and he went above and beyond of what was expected of him, trying to get the numbers and the bank I was to finance with on the same page. After two long days, I'm glad to say I signed the paperwork. If I had to wake up tomorrow and do it again, I wouldn't change a thing! KUDOS GUYS, Y'ALL ARE AMAZING! I love World Ford Pensacola! More