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World Ford Pensacola

Pensacola, FL

4.6
1,736 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,736 reviews

May 10, 2014

Mgr Jason sales person Rick They tell you one thing to get you to drive 1hour and then change there story when you get there. Very disappointed. Waste of time. More

by Mtaylor1009
Customer Service
Recommend Dealer
No
Employees Worked With
Rick and mgr Jason
April 22, 2014

Excellent buying experience! Visited World Ford to look at late model used cars for the wife. My wife liked the 2014 Escape Titanium. We test drove a couple of them on one day b More

by buggystevenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Thompson, George "Sunny" Humphrey, Jeff Thompson
Apr 23, 2014 -

World Ford Pensacola responded

Thank you for sharing your experience! I am happy to hear both Jeff and Sonny provided you with the best customer service. I hope we continue earning your customer satisfaction and we look forward to a long lasting relationship. If there is anything else I can do for you, please let me know. Kenny Kaplan, General Manager

April 21, 2014

Worlds best place to buy a car I can honestly say this has been an amazing experience. Thanks to mrs Lisa. She is an amazing sales lady. And I am a 22 year old woman with a 2 year o More

by Jessica1023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mrs Lisa and Jeff Thompson , Jeff Thompson, Lisa Fillingim
Apr 22, 2014 -

World Ford Pensacola responded

Thank you for sharing your experience, Jessica. I am pleased to hear Lisa and Jeff did everything to make sure both you and your son had a great time in our dealership. I hope you both are enjoying your new car and that you come back to see us! If there is anything else I can do for you, please let me know. Kenny Kaplan, General Manager

April 18, 2014

Our buying experience at World Ford Thanks to Scott White and the staff at World Ford, our buying experience was a real pleasure. With the no hassle staff,we would definitely recommend W More

by 2romeros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott White, Scott White
Apr 22, 2014 -

World Ford Pensacola responded

Thank you for sharing your experience. I am pleased to hear Scott did everything he could to make this a great car buying experience. I hope we continue earning your business and customer satisfaction. If there is anything else I can do for you, please let me know. Kenny Kaplan, General Manager

April 15, 2014

Stellar customer service I have been extremely impressed with this dealership on every level. All of the individuals I worked with went above and beyond and made purchasing m More

by krista10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Thompson, Roberta, Keith , Jeff Thompson, Keith Rodgers
Apr 15, 2014 -

World Ford Pensacola responded

Thank you for your kind words! I'm pleased to hear we continue to provide you with great customer service. I hope we continue to earn your business and we look forward to a long friendship! If there is anything else I can do to further your satisfaction, please let me know. Kenny Kaplan, General Manager

April 13, 2014

Great car buying experience. Thank you World Ford for a great car buying experience. Of the close to thirty years of shopping for cars Scott White is one of the two best salesman More

by EricBernard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott White Bob Smith Steve bogan, Scott White, Steve Bogan, Bob Smith
Apr 14, 2014 -

World Ford Pensacola responded

Hi Eric! Thank you for sharing your experience. I am pleased to hear Bob, Scott, and Steve treated you well and did everything they could to meet your automotive needs. If there is anything else I can do to further your satisfaction, please let me know. Kenny Kaplan, General Manager

April 01, 2014

don't waste your time at other dealers My husband and I had shopped at 2 other dealers before stopping at ford, Spencer Lane listened to our long list of demands and wants, some how he and More

by wbecker1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
spencer lane and jeff thompson, Jeff Thompson
Apr 02, 2014 -

World Ford Pensacola responded

Thank you for sharing your car buying experience with both Spencer and Jeff. I'm pleased both you and your husband had a great time purchasing your new car, and that we were able to turn this into a positive experience. If there is anything else I can do for you, please let me know. Kenny Kaplan, General Manager

February 17, 2014

Great people. The Fusion I bought is awesome. No gimics or pressure just a satisfying experience all around. Would definely recommend them to a friend More

by bkgroup1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
6
Feb 17, 2014 -

World Ford Pensacola responded

Thank you for sharing your experience. I am pleased to hear that you are enjoying your Fusion and I hope that we keep earning your business. If there is anything else I can do to further your satisfaction, please let me know. Kenny Kaplan, General Manager

January 22, 2014

I took my 36' motor home to World Ford Pensacola because the Camping Service Center I went to said they couldn't do the job. Not only did World Ford Pensacola correct the problem, they found the pr More

by EdSheffield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 23, 2014 -

World Ford Pensacola responded

Thank you for your kind words, Ed. I am pleased to hear that you had a great experience in our service department. I hope that we continue to earn your business. If there is anything else I can do to further your satisfaction, please let me know. Kenny Kaplan, General Manager

January 11, 2014

I was having problems with my first car purchase and the service team helped me immensely! They kept me updated everyday my car was being worked on, explained all the repairs being done, and even supplied m More

by Beckyromero26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy
Jan 13, 2014 -

World Ford Pensacola responded

Thank you for your kind words, Becky. I am pleased to hear that you had a great experience at our service department. If there is anything else I can do to further your satisfaction, please let me know. Kenny Kaplan, General Manager

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