World Ford Pensacola

Amazing customer service Brandy and the guys at the service center were so friendly and got my car fixed in one day. They made the whole experience effortless and cared for me Brandy and the guys at the service center were so friendly and got my car fixed in one day. They made the whole experience effortless and cared for me and my needs. More

Mighty Fine Mighty fine service and a great advisor. Very good appearance of the plant and all persons I came in contact with. I'll be back with my other car. Mighty fine service and a great advisor. Very good appearance of the plant and all persons I came in contact with. I'll be back with my other car. More

new ford f250 Would like to thank Jim K. And world ford for getting me into my new ford f250. As my new ford is my business without it I couldn't make a living. Jim Would like to thank Jim K. And world ford for getting me into my new ford f250. As my new ford is my business without it I couldn't make a living. Jim and the staff at world ford took care of me and got me in and out and back to work.will definitely telly customers to come see Jim and world ford for there new car needs. Thanks again guys !!!! More

Factory Recall, Steering Column Dan Blocker was very polite and knowledgeable.Work was done in less time than actually quoted. It was a factory recall and was taken care of free Dan Blocker was very polite and knowledgeable.Work was done in less time than actually quoted. It was a factory recall and was taken care of free of charge. Waiting area was very pleasant and comfortable. Quiet pleased. More

Great Dealer Rick was great, first time buying a Ford. Would highly recommend this dealer. They worked with with me and I know I got a great deal. Anyone looking a Rick was great, first time buying a Ford. Would highly recommend this dealer. They worked with with me and I know I got a great deal. Anyone looking at buying a car needs to use World Ford. More

Recent F350 Purchase Jim Knudson "K" was professional, polite and knowledgeable about the vehicle. NO HIGH PRESSURE sales tactics from "K". He took his time answering ou Jim Knudson "K" was professional, polite and knowledgeable about the vehicle. NO HIGH PRESSURE sales tactics from "K". He took his time answering our questions and if he didn't know the answer offhand he went and found the answer instead of guessing or making up some sales pitch. I highly recommend "K" and will use him again in the future! Dean also followed up with us in regards to the Sync features of the truck as we ran out of time at the dealership, excellent customer service. More

Great Customer Service! My wife and I, recently bought a 2015 Ford Fusion SE from your dealership. Working with Jim Knudsen was a great experience. Key to me was his professi My wife and I, recently bought a 2015 Ford Fusion SE from your dealership. Working with Jim Knudsen was a great experience. Key to me was his professional approach, especially when compared to some other dealerships. He was straight forward with price, knowledgeable with car features and combination of features we wanted. Overall we are very satisfied with World of Ford of Pensacola. More

Excellent experience Ridge was great. He had a great sense of humor and made the experience, which is normally a drag, a fun and great experience. He was very helpful and Ridge was great. He had a great sense of humor and made the experience, which is normally a drag, a fun and great experience. He was very helpful and worked with me to make sure I got a safe, reliable car that I loved. Everyone was great and helpful and nice! Thank you so much! More

2014 ford f150 My wife and myself have been looking for a truck off and on for over 6 months and while most salespeople and dealerships would lose patience about not My wife and myself have been looking for a truck off and on for over 6 months and while most salespeople and dealerships would lose patience about not being able to complete a deal jim and world ford never did. After the wait jim and steve were able to get us in the truck we wanted for a price that we thought was extremely fair when it is time for my wife to get a new vehicle we will be visiting jim and world ford again. More

Wow! Unbelievable!! My husband and I were in Pensacola for a seminar my husband had to take for work. We decided to bring our camper and stay at Fort Pickens. While drivi My husband and I were in Pensacola for a seminar my husband had to take for work. We decided to bring our camper and stay at Fort Pickens. While driving into town over the bridge, we heard a sound in the engine of our 2000 F250 and knew it wouldn't be good. Thankfully we were able to get off the bridge and pull into the welcome center. My husband, who fixes all our cars, popped the hood. He quickly realized the problem, somehow a spark plug had blown out of the motor... not a good thing! He didn't know what to do... I looked up the Ford dealer in Pensacola and asked if we could make it. He said we could, so on the way we went, very loudly!! We walked in and went to the service department. The man there said that it would be very costly and suggested a repair shop across the street, we needed it done that day. As we were walking out, I asked the receptionist if we could talk to someone about buying a truck.My husband was dreading this, because he said that we were going to get reamed!! They had us, and we had no room for negotiation. Here's where my day turned around! Marco Barlow was our salesman, we told him about our dilemma. We needed something that would pull a 6000 pound airstream, and we wanted a good deal! He immediately went right to work, explaining all our options, what would work and what wouldn't. He came up with the PERFECT truck at an unbelievable price! He took our truck and had it appraised, we knew we wouldn't get that much, but with all the incentives it was very doable for us!! But that is NOT where it ended with Marco... we needed to have our braking system put into the new truck and also the hitch. While we were in with the finance guy,( Scott who also was AMAZING!!!), Marco called around to people he knew that would be able to help us get that installed. Not only did Mike Ryans accessories install it cleanly, they were able to locate and order a part that we needed to pull the camper. The whole experience was EXCEPTIONAL!!! No stupid games, just a great truck at a great price! Thank you Marco for one of the best truck buying experiences EVER! Seriously if anyone needs a vehicle, go to World Ford Pensacola!! More