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World Ford Pensacola

Pensacola, FL

4.6
1,759 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,759 reviews

March 01, 2025

Outstanding service. Our service representative was informed and met our needs. We will continue to bring our Fords for service. More

by smileyandmimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel not listed
Mar 03, 2025 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2025

Clean comfortable dealership. Knowledgeable And helpful salesman (Nash Baker) who made the entire process of purchasing a new car a pleasure More

by PensacolaBill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nash Baker
Mar 03, 2025 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2025

Robert K was a pleasure to work with. I will definitely be back for service. More

by Maintenance
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Karachi 5 star
Mar 03, 2025 -

World Ford Pensacola responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2025

This was the most unpleasant experience I have ever had with my automobile with Ford More

by Stephanie Graves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie
Mar 05, 2025 -

World Ford Pensacola responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Nate Cartwright General Manager World Ford PENSACOLA 1-850-266-2159 n.cartwright@worldford.com

February 28, 2025

When you drive in you are greeted in a timely manner, the advisor writes down everything that you have concerns with. Gives you an approximate estimate of time it will take to complete your service. The wait More

by nolechic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Feb 28, 2025 -

World Ford Pensacola responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2025

Miranda Foster was a a true asset to your service department. The next time a leadership position becomes available Miranda should be promoted. More

by BU Alum87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Foster
Mar 01, 2025 -

World Ford Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Miranda here at World Ford Pensacola! We are always more than happy to assist you if anything else comes up. Take care!

February 27, 2025

Ellen,provided excellent customer service,was very helpful with my concerns and issues I had . More

by hazeleye0609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen
Feb 28, 2025 -

World Ford Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. We hope you have a great day!

February 27, 2025

Amazing job, always us ford for my vehicle services. Services was fast and easy. The ride from and to the shop was perfect too. More

by TMLBLUEDOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry McWatter
Feb 28, 2025 -

World Ford Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

February 27, 2025

Love our service advisor Miranda! Always goes above and beyond to make sure her clients vehicles are safe and ready! Shes been our service advisor for 7 plus years and wont go to anyo More

by Rochelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda in service department
Feb 28, 2025 -

World Ford Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. We hope you have a great day!

February 27, 2025

World Ford is awesome, we bought our truck from there and always bring it back for service, that department is also awesome. We have never had an issue. The staff is always helpful and if your rep is not More

by SelenaS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service
Feb 28, 2025 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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