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World Ford Pensacola

Pensacola, FL

4.6
1,784 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,784 reviews

May 22, 2025

Pleasant atmosphere, very professional and helpful. I was spoken to by several representatives who stated I would be assisted soon. More

by donnaflewis.dl4h
Recommend Dealer
Yes
Employees Worked With
Ellen Stubenhaus
May 23, 2025 -

World Ford Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 22, 2025

Went in for oil change and recall fixes. Appreciated the video confirmation of some maintenance items being checked. One recall unable to be completed, but only because Ford doesn’t have pa More

by dosguide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisors
May 24, 2025 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2025

I’ve never had a bad experience. Today’s service rep was outstanding. He was prompt and worked with me when I had questions. He went above and beyond. More

by Jpwoodall3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin. Molly. Logan.
May 24, 2025 -

World Ford Pensacola responded

Hi, we are so happy to read such a great review about World Ford Pensacola! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 22, 2025

Everything went perfect. MIRANDA is professional and made the process very smooth. She is extremely knowledgeable and kept me involved in the process.And updated regularly. T More

by mike.taxi2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIRANDA FOSTER
May 24, 2025 -

World Ford Pensacola responded

Hi Mike, we're happy you found Miranda to be so supportive during your experience here at World Ford Pensacola. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 21, 2025

Robert was courteous and professional. My truck was ready earlier than expected. I appreciate his help. More

by Kevroy88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Karwacki
May 23, 2025 -

World Ford Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 21, 2025

Katie Ferrell made sure our truck was repaired on Saturday. We wet out of town. More

by Stanessner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Ferrell
May 22, 2025 -

World Ford Pensacola responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 20, 2025

I have been using your service since I bought the SUV in 2014 and have aways received excellent service. More

by gillumj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry McWatter
May 22, 2025 -

World Ford Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 20, 2025

Great service! They took care of my recall issue faster than expected. I will definitely recommend. More

by etater61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Jones
May 22, 2025 -

World Ford Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 20, 2025

Made appointment 9:15, arrived at 9 Oil che/t rotation. Austin Sims good about checking in Took 3 1/2 hrs. More

by redladybug58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Austin Sims
May 22, 2025 -

World Ford Pensacola responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 20, 2025

They did an awesome job and took care of all our needs such a great experience. More

by bigge5359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 22, 2025 -

World Ford Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!