World Ford Pensacola

Went to my local ford dealer to get some tires, and spoke with Brad in the parts dept about getting some tires for my wife’s vehicle, he was extremely helpful figuring out what the best choice of tires to fi with Brad in the parts dept about getting some tires for my wife’s vehicle, he was extremely helpful figuring out what the best choice of tires to fit our needs, he asked multiple question to ensure the right tire, then kindly gift me in contact with Katie, she is a top notch advisor always looking out for what’s best for her customers. She made the check in process very easy and pleasant. As she was doing her thing she conversed and made me feel like I was talking to a friend. Thank you guys so much for making my experience the best smoothest experience ever! You both are a great asset to the world ford team! More

Outstanding service. Our service representative was informed and met our needs. We will continue to bring our Fords for service. Our service representative was informed and met our needs. We will continue to bring our Fords for service. More

Clean comfortable dealership. Knowledgeable And helpful salesman (Nash Baker) who made the entire process of purchasing a new car a pleasure Knowledgeable And helpful salesman (Nash Baker) who made the entire process of purchasing a new car a pleasure More

When you drive in you are greeted in a timely manner, the advisor writes down everything that you have concerns with. Gives you an approximate estimate of time it will take to complete your service. The wait advisor writes down everything that you have concerns with. Gives you an approximate estimate of time it will take to complete your service. The waiting area has snacks, water, and coffee while you wait. They keep you informed via text, and are very courteous when you speak with them. More

This was the most unpleasant experience I have ever had with my automobile with Ford with my automobile with Ford More

Robert K was a pleasure to work with. I will definitely be back for service. I will definitely be back for service. More

Amazing job, always us ford for my vehicle services. Services was fast and easy. The ride from and to the shop was perfect too. Services was fast and easy. The ride from and to the shop was perfect too. More

World Ford is awesome, we bought our truck from there and always bring it back for service, that department is also awesome. We have never had an issue. The staff is always helpful and if your rep is not always bring it back for service, that department is also awesome. We have never had an issue. The staff is always helpful and if your rep is not there, someone else always steps up to take care of us. We wouldn’t go anywhere else. Thank you for the world class service you provide. More

Miranda Foster was a a true asset to your service department. The next time a leadership position becomes available Miranda should be promoted. department. The next time a leadership position becomes available Miranda should be promoted. More

Ellen,provided excellent customer service,was very helpful with my concerns and issues I had . helpful with my concerns and issues I had . More