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World Ford Pensacola

Pensacola, FL

4.6
1,752 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,752 reviews

January 12, 2025

Very satisfied every time I come for service. very honest,pricing fair, courteous, experienced friendly More

by terp4him4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 14, 2025 -

World Ford Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 11, 2025

Reference Booking Confirmation Number X022LV6BHQ. Service provided Jan 3, 2025. Charles was our Service Agent and was just outstanding. He was very professional and regularly updated us on our vehi More

by jimerush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Jan 13, 2025 -

World Ford Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to Charles and team here at World Ford Pensacola! We hope you have a great day!

January 11, 2025

Able to get my car in for a recall. They were very Good contacting me when part arrived and they were ready for the service appointment to be made. Easy to find dealership and service a More

by Nanci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Jan 13, 2025 -

World Ford Pensacola responded

Hi Nanci, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 11, 2025

Thank you to Ellen for taking care or my services while my vehicle was in! She was upfront and honest with me about what needed to be done and got it right into the shop. More

by t_rodriguez8288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen
Jan 13, 2025 -

World Ford Pensacola responded

Hi, thanks for your praise and kind comments about Ellen. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 10, 2025

Service and inspection were completed and advisor took care of everything from check-in to checkout. More

by harleywdg
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry McWatter
Jan 12, 2025 -

World Ford Pensacola responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 10, 2025

Very professional and fast service. Best waiting area with personal attention. I recommend it so well. More

by damgt15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Jan 10, 2025 -

World Ford Pensacola responded

Hi, thank you so much for your positive comments about World Ford Pensacola! Feel free to reach out to us if you need anything. Have a wonderful day.

January 09, 2025

The service was excellent. Bryan Fitterling, was polite and kept me well informed throughout the process. I was extremely satisfied. More

by Samantha
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Fitterling
Jan 11, 2025 -

World Ford Pensacola responded

Hi Samantha, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. Feel free to reach out to us if you need anything. Have a wonderful day.

January 09, 2025

They kept my truck in for a month this is terrible experience no way going back there More

by tzagakis
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
No matter who
Jan 11, 2025 -

World Ford Pensacola responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Justin Murphy      Service Director World Ford Pensacola p-850 266-2168 justinmurphy@worldford.com

January 09, 2025

We were given a 9:30 AM appointment and got into a service desk about 10AM. Brandon was great and got us the answers we needed. The Edge seems to be running great! Was disappointed we didn't get a was More

by bjby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Robert
Jan 10, 2025 -

World Ford Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at World Ford Pensacola! Thank you again for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 09, 2025

We have bought vehicles from Marco Barlow previously at World Ford Pensacola and are repeat customers because of his professionalism and honesty. We also have worked multiple times with Kyle Z in finance. More

by Angie.toole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barlow
Jan 10, 2025 -

World Ford Pensacola responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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