World Ford Pensacola

I’ve been a customer of World Ford since May 2019 when I purchased my F-150 XLT. So far, all maintenance and recalls have been performed by World Ford’s service department. I have been extremely satisfie purchased my F-150 XLT. So far, all maintenance and recalls have been performed by World Ford’s service department. I have been extremely satisfied with all service advisors who helped me during my visits. They were very professional, courteous, and helpful. My latest visit was once again a pleasure! I highly recommend World Ford. More

Thank you Bryan Fitterling for your outstanding customer service regarding my 2024 Ford Explorer. I had a bad experience on my first visit but decided to give World Ford one more chance. Bryan is my service service regarding my 2024 Ford Explorer. I had a bad experience on my first visit but decided to give World Ford one more chance. Bryan is my service advisor he listened to my concerns and immediately made me feel better that I was being heard. If you need your car serviced ask for Bryan Fitterling. More

Brandon was my service advisor and was very friendly and helpful with keeping me up to date on the status of my vehicle. Thank you helpful with keeping me up to date on the status of my vehicle. Thank you More

Nicest service agent I have ever had been coming for 10 plus years. Very customer service plus years. Very customer service More

The service department did an outstanding job in taking care of my requested service and oil and filter change. care of my requested service and oil and filter change. More

Friendly service writer. comfortable waiting room with coffee and snack machines. Oil change and tire rotation finished in a timely manner. I was very pleased with the servic comfortable waiting room with coffee and snack machines. Oil change and tire rotation finished in a timely manner. I was very pleased with the service. More

The dealership was great and I got the vehicle that I wanted. Great customer service as well wanted. Great customer service as well More

Always great service from the professionals at World Ford. They inspect everything and give you an honest review of what needs to be done. Ford. They inspect everything and give you an honest review of what needs to be done. More

They were nice and friendly, especially Ellen. I got a oil change and my name is Margaret. They did it in a timely manner. I got a oil change and my name is Margaret. They did it in a timely manner. More

Ryan made the selection process easy. He asked good qualifying questions to get the right vehicles filtered and then got us in them for a test drive quickly. He helped through the process He asked good qualifying questions to get the right vehicles filtered and then got us in them for a test drive quickly. He helped through the process of financing and also answered all the bizarre questions we had from buying a vehicle out of state for the first time. I've bought over 15 cars in the past 20 years from both dealers and individuals and this was my best experience yet. More