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World Ford Pensacola

Pensacola, FL

Overview
Reviews
Vehicles
4.6
1,857 Reviews
Call Dealership (850) 476-9050
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6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,857 reviews

February 26, 2025

Service rep is very helpful and courteous- we’ve been using Katie for years. She is always good. More

by Bsarne.50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
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Mar 01, 2025 -

World Ford Pensacola responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Katie here at World Ford Pensacola! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 26, 2025

Staff was very nice and professional. Service department was really nice and clean. Everyone seem knowledgeable Great experience Thank you. More

by ldfszekely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Mar 01, 2025 -

World Ford Pensacola responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 25, 2025

My requested service was done promptly, while I waited, they sent a video, and a full checklist of completed inspection items. Thanks again More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan, Austin,
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Feb 28, 2025 -

World Ford Pensacola responded

Hello Richard, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 25, 2025

Attentive staff that was consistently providing information regarding the status and needs of my vehicle. More

by poweda32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Foster
Report | Print
Mar 01, 2025 -

World Ford Pensacola responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 22, 2025

Superior customer interaction. I knew the status of my vehicle all of the time. I was treated well and in a timely manner in spite of large volume of work flowing through the deale More

by Ranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Roberts and the entire service staff
Report | Print
Feb 24, 2025 -

World Ford Pensacola responded

Hello Ranger, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 22, 2025

The Service Advisors at World Ford are always friendly and awesome! Miranda and Katie are absolutely the best every time I visit! More

by cjmauldin33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie, Miranda, Doc
Report | Print
Feb 24, 2025 -

World Ford Pensacola responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

February 21, 2025

Excellent communication and service. They are the best Ford dealer within a hours drive from me and i have 3 choices. More

by Mike Bruce
Workmanship
Recommend Dealer
Yes
Employees Worked With
Charles, Peavy
Report | Print
Feb 24, 2025 -

World Ford Pensacola responded

Hello Mike, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2025

Staff is always very nice and helpful! Miranda in the service dept is awesome! She’s very polite and extremely helpful. More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda in service dept
Report | Print
Feb 24, 2025 -

World Ford Pensacola responded

Hello Dawn, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2025

Excellent customer service. I drive 2 hours just to come here for service if that says anything. That’s how good this service department is. Keep up the great work! More

by AustinS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Feb 23, 2025 -

World Ford Pensacola responded

Hi Austins, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 21, 2025

Cap did a great job and was very informative. He made the recall work quick and easy More

by Tompoling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Csp
Report | Print
Feb 23, 2025 -

World Ford Pensacola responded

Hi, we are glad Cap could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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